Tech was polite. Tools me what he was going to do and went about his job professionally,…read moreefficiently and politely. When he finished he reviewed what he did and found and answered all my questions before I asked them!

The AC technican Ricardo Avila did an excellent job of thoroughly checking and preparing my AC…read moresystem for the summer. He was both professional and thorough in examining the AC system indoors, outdoors, and measuring it's cooling capacity in my home. I am highly satisified with the AC company and would recommend them to anyone in need of valued service and professionalism. Mr. Avila also answered all my questions concerning the Nest settings and its uses in mointoring my home.

Customer service, set up an appointment with them last week to get my HVAC service done, today I…read morewas scheduled. I had to call them multiple times then the receptionist hit up the technician, only to tell me that the tech would be another hour and some change to get to my home, this was after I already waited for an hour and a half. Seems like a glorified lemonade stand to me, they obviously don't track the technicians if they did I would have received some notification that my day would be wasted, book with them if you have a spare day or two to wait around. There are plenty other better contractors to hit up, in my opinion so back to the search for a company that respects my time. A little helpful business advice the techs set a timer and when they bust that time they relay that to the office, which in turn triggers a call to scheduled customers that you will be waiting additional hours, and when this happens you say sorry for the inconvenience how about we make it up to you. RESCHEDULING IS NOT A CONSTELLATION PRIZE. How about you knock 10% off of the bill since I lost wages today but nothing so buyer beware.

I was referred to Scott to devise a cooling solution for my garage. I have workout equipment in…read morethat location, and sometimes I hang out there with my dogs, but during extreme weather it has become unusable. They made an appointment which they kept, the actual owner came out promptly, assessed my situation and listened to what I wanted to accomplish and proposed a solution. The next week they arrived and installed the mini-split solution they suggested, complete with the electrical adaptation, exactly according to the specifications agreed upon. This was a few months ago, and now that I have a foster dog in a crate in that same garage, it occurred to me that the confidence we have in letting her stay there when we are gone, is because of the quality of the installation and how well everything works. I'm really grateful for the very professional demeanor and quality service that was provided, really enjoy being able do things in that space without overheating, and I highly recommend this company for their professionalism and quality of service, especially if you need someone to make and assessment and present you with solutions for your unique situation.

I had a frustrating experience after multiple visits for an evaporative cooler that was tripping a…read morebreaker. The technician came out more than once, but the problem was never properly diagnosed. What concerns me most is that a visibly improper wiring connection (taped and not professionally installed) was missed during these 2 visits, even though it appears to be a likely cause of the issue. Instead, I was quoted for a broader repair that included replacing additional components such as wiring and a thermostat, without first isolating and confirming the root cause. The process stretched out over time, including a canceled appointment, and ultimately the job was not completed by Kelly Rush. His choice. He didn't charge me, but what a waste of time. While this approach may work for customers who prefer a full replacement of a thermostat plus exterior wiring (without pinpointing the main issue first). It was not a good fit for my situation, where I was looking for a more narrowed step-by-step diagnostic process. He quoted me 425.00 for a thermostat and exterior rewire. I did not get the choice to make sure my thermostat was even faulty. For context, I was open to upgrading the thermostat, but my primary goal was to correct what appeared to be a previous installer's improper wiring on the exterior of a new Mastercool 6410 unit. I would recommend making sure a thorough inspection and clear diagnosis are done upfront before moving forward with repairs. Photos of the wiring condition were also provided after the initial visits, which further highlighted the concern.

My evap cooler finally died during a 100° day, shopped around with many companies from 'converting…read moreto RA' to 'replacing' my perfectly adequate evap cooler. What I liked about Rush Maintenance is that evaps are his specialty. Kelly (owner) immediately gave me an estimate, and soon thereafter quoted me a fair price. I was scheduled for 3rd day 8AM. He arrived promptly, replaced entire system, cleaned-up, & left before noon. My home even got cold that night--loved it! I asked him if my long-time heating unit needed replacement, he checked it, said no & explained why, I appreciate the honesty. No problems, very satisfied. I recommend Rush as he will get my repeat business. A plus: He speaks Spanish.

I had my AC upgraded and had my ductwork replaced. Diaz Services did a phenomenal job! My home is…read moremuch cooler, my electric bill is lower and the whole installation was beautifully done. I heartily recommend Diaz Services for your cooling needs!

Our AC unit was leaking lots of water. I called in First American Home Warranty. They scheduled…read morewith Diaz Services. Diaz came out, and looked at the unit for 3 minutes. I was standing right there, and timed it. The technician said the warranty would not cover the service. The fee is always $75.00. He went on to tell me that if he wanted me to fix it they could easily be do it, BUT it would cost 75.00 plus $250.00. I called a competitor, explaining to him what was happening, and he told me that that was RIDICULOUS! I agreed. At that point, I had no choice but to give him the $75.00 for absolutely nothing! I asked him to leave my house. Talk about milking it! The technician failed to access the problem properly, and he knew very well that in El Paso with our hell-hot temperatures, we are hostages! We have no choice but to pay! Well, too bad! I was not going to pay it! I made an appointment with another company, and I know it is not going to cost that much! I do not recommend this business whatsoever! UPDATE: We hired a REPUTABLE company to determine what's wrong with the AC unit. Contrary to what Diaz is claiming, they were able to conclusively diagnose the problem without requiring us to pay the exorbitant amount for a "thorough cleaning" that Diaz kept demanding. The unit will need parts replaced, as it is very old, but it was not necessary to pay a large amount of money for "cleaning" in order to find that out, like Diaz was demanding. This company is just out to take your money. DO NOT HIRE THEM! Beware!

Our AC unit needed repairs and needed to re route our drainage line on the roof. I contacted them…read morethrough Yelp and they responded right away, first digitally and then they called me. I informed him of my needs and he showed up the same day. Took a look at everything and gave me my estimate, which was very fair. This was Friday afternoon. Came back on Monday and had the job done within a couple of hours. Very polite and respectful. Kept everything nice and tidy. Strongly recommend this company, its local and from what I can tell, very reliable. Big shout out to RH heating and cooling. Definitely will be referring people to this company. Two thumbs up.

So I contracted with these guys for a one year contract to include two six month tune ups. When…read morethey came for the first visit, the guys were great. But now, WHAT THE HELL, they close up shop without contacting their clients! I believe we have a breach in contract here, as my next visit is scheduled for this month and these guys have ghosted. If the owner, O. Prieto is reading this, you need to contact your clients ASAP!

I can NOT say enough for this company. We are new to El Paso, so we have been looking for quality…read morehome services. Our A/C units are showing their age and have needed multiple repairs in the year that we have been here. Other companies are frequently late, or do not show at all. Sometimes when they do show they send people who have no idea what they are doing. That is not the case with this company. We have had Oscar take care of our A/C twice already, and both times he is on time, efficient, and he educates us on why the unit is giving us trouble. He is absolutely fantastic, and it makes me feel confident to have someone trustworthy who I can call when there is a problem. THIS is the company that we will be going to for our a/c needs.

These guys were awesome. From the thorough inspection for estimates to the scheduling and through…read morethe installation and set up. Their scheduling team was so friendly and helpful and the guys who did the install were awesome. Their pricing was beyond fair and reasonable. They even filed the paperwork for the rebates from El Paso Electric. Meyilla and Nena in the front office were beyond helpful and Jesse and his crew were very professional and genuinely proud of their work. Best team ever! You won't be disappointed with this team!

Delta T Heating and Cooling technicians have consistently provided the most reliable, prompt and…read moreprofessional maintenance service for our evaporative cooling and heating systems. We have tried several companies since moving to El Paso five years ago. I have found Delta T technicians to be the most efficient and thorough, explaining every step of the tests and cleaning procedures they are performing at each winter/Spring start-up. I highly recommend this company.

I contacted AF Pro to service my HVAC system.Noel is great and efficient. He's knowledgeable,…read moreexperienced and fixed my cooling system in about 1 hour. He took the time to explain the situation and went above and beyond to ensure I was satisfied. I highly recommend this company.