1. Dwell & Oak

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Dwell & Oak

5.0 (10 reviews)
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Home interior design

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Review Highlights - Dwell & Oak

“We worked with Jennifer to recreate our basement and I could not have imagined it turning out as well as it did!”

Mentioned in 6 reviews

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Ethan Allen

Ethan Allen

(35 reviews)

$$$

Service and concern for customers is probably better if you're about to dump a lot of money on…read morefurniture - we're talking five figures here. But for smaller sales - this might not be the place. I wanted to update my bedroom with a few new pieces. Came with measurements and a floor plan and my designer came up with a really creative way to set up my room. Sounds great - right? It was, until when the furniture was delivered, I discovered my designer had ordered the wrong size dresser/chest unit. It fits in my room but not in the way I thought it could be arranged. I called the store immediately, the designer came to the phone but offered no apologies, no options. It's a custom piece, of course, so I can't return it. But I am deeply disappointed and will not use this particular Ethan Allen again. Buying furniture should be fun - and for the price, their customers should be thrilled with how the room turns out. I can't dump tens of thousands on furniture right now - there will be plenty of business for them over time.

Ordered custom furniture for a new home that was being completed. Unfortunately there was an…read moreexplosion in the home just prior to purchasing it and I was forced to postpone the delivery of my furniture order (had nothing occurred the order would have been able to be delivered on time). This is where Ethan Allen customer service fell apart. Other vendors gladly agreed to hold my orders for many months with no issues due to the unusual unforeseen circumstances Ethan Allen refused to extend the time of holding my furniture frequently citing the terms of the contract that I had signed and that it "wasn't their fault". They wanted to force me to pay outrageous storage fees and to pay for the furniture in full, site unseen. I was forced to secure a unit at a storage facility near the property and have the furniture delivered there. This is still an expense, but much cheaper option than what Ethan Allen was going to charge me for storage. They even had the nerve to not deliver the complete order to the storage facility. They had to make a 2nd delivery to the unit a week later with the missing items. The storage unit is near my new home but is a 200 mile round trip from where I am temporarily living. So I had to travel a total of 400 miles because of their negligence with the delivery. Manager Barbara and salesperson Deborah were absolutely abominable and have zero compassion or customer service skills. I realize what occurred fell outside the parameters of their precious contract, but this was a very unique and unusual situation which required them looking past all that to help out a customer. Shame on Ethan Allen. They represent themselves as a high end store...when you are purchasing. Once the purchase has been finalized their true colors shine through. ** I live in Congers NY. Not sure why is says san francisco.

Affordable Interior Design by Uploft - https://www.instagram.com/armonnainteriors.design/

Affordable Interior Design by Uploft

(82 reviews)

West Village

I am very happy with my decision to use Affordable Interior Design and with Stephanie, the designer…read moreI worked with. First, the design questionnaire was excellent - especially for someone like me who doesn't know much about interior design. It was able to identify my design preferences by showing different living rooms and asking which ones were to my liking. In addition, its questions served as a great preparation for the home visit, so Stephanie came well prepared for our meeting. Stephanie was very creative, professional, and helpful throughout the process. When she visited my place, we decided on a design together, in an efficient process, where she was able to translate my needs and preferences to interior design decisions and furniture choices. After two weeks, she assembled a furniture shopping list, within the budget I requested. I purchased all items she suggested. The furniture items were sourced from many furniture stores and I felt she did an excellent job finding items that were beautiful, fit the overall design, and reasonably priced. I get nothing but compliments about my place (even from my Architect friend who is quite stingy with design related complements...). Well done Stephanie! As to the cost-effectiveness of the service - had I done this process myself (even with friends help), I would have surely spent more time, more money, getting worse results. Finally, the service was well structured and transparent. Good stuff overall.

Paulina helped us get our dream bathroom! She has such a great eye and helped us save money on a…read morelot of materials too because she knew the right places to look. It's my favorite room in our house now, and I'm excited to work with AID on our kitchen renovation too.

Decorilla Interior Designers - Mid-century modern living room done with a Parisian flare. By Decorilla Desinger, Meric S.

Decorilla Interior Designers

(138 reviews)

Midtown West

I had a great experience working with Sharné L at Decorilla. We are building a new house, so the…read moreonly images I was able to provide came from a model home, which had completely different design selections, colors, and features. Sharné worked around these obstacles to create a beautiful design for our new space. She worked with us tirelessly over several months and created something really unique. It was really nice not to be forced into a particular design style, and to work with someone who seemed to get our tastes and our needs. We will definitely use Sharné again in the future and highly recommend Decorilla.

I got quotes on two spaces in my home that I was having a difficult time figuring out. I will say…read morethat I liked the work of my designer in general and enjoyed the collaboration. HOWEVER, if you are a thorough person and want to ensure the money you spend is spent in the right places, understand that you will be limited in terms of clarifying questions before the service starts nickel and dime-ing you, ie, "you're now going to be charged $$$ per question," etc. Now, if the designer had ensured every single detail was clear, AND included correct measurements, there would have been zero questions, right? There is zero transparency as to how many questions (not including the number of actual designs, clearly specified) you are allowed. As well, the responses of the customer service team, team members of questionable levels of maturity as they used an awful lot of !!!! in their messages, became condescending and patronizing. I had some final design questions that I compiled into a small quote request (you can get custom quotes for smaller projects), and suddenly, my designer had a "family emergency" and was no longer available. After some time, I was provided with alternative designers, selected one, and - be aware - this one had a very high hourly fee which I could pay someone local who'll actually come to my home. No, I do not need to pay that much for 3-4 simple questions to be answered. I won't be barking up this tree again, and am writing this simply to ensure anyone who uses this service in the future has a crystal-clear understanding of these limitations and markups.

Affordable Interior Design - Customer Testimonial

Affordable Interior Design

(5 reviews)

Allison was professional, receptive, remained within scope and answered all our questions…read morepointedly. Allison spent a good amount of time learning about us, our interests, our house, our lifestyle, our preferences and was able to quickly to pull together an overall ensemble that reflects who we are. We had been struggling with onesie-twosie choices and purchases without seeing the overall picture of the place. We are so happy with the design that Allison has created for us, within our tight budget. This was the best birthday present to myself. Allison hit the nail on the head and I didn't even know where to put the nail in my apartment! I also like that Allison was available for four more questions after the phone call, because there were a few more items that we needed to confirm.

Hands down the best money I've spent all year. I had A+ service from beginning to end and am…read morethrilled with the result. From the initial call with Megan, my time with Stephanie (my designer), the shopping service and ultimately, the design outcome of my spaces - I am so happy with the value and service I received. Everyone was super responsive and willing to help. And the most important part... the design! Stephanie took all my parameters in mind (designing around my dog (durable fabrics and rugs), affordability, aesthetic, color preferences, etc.) and came up with the most gorgeous living/dining/entry and bedroom designs. I could have never come up with the design myself and I know she saved me hours of analysis paralysis, shopping, measuring and questioning my own decisions. And on the first try! I had no changes to her initial design. I'm in love and contemplating using them for the rest of the house! Thank you Affordable Interior Design and your team!!

Dwell & Oak - interiordesign - Updated October 2026

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