Ken with N-Hance was amazing. Not only did we NOT have to wait MONTHS but he did some custom work…read morefor us. I just needed new drawers for EVERY draw in my kitchen. He was amazing. Within a couple of weeks I had new drawers and PANTRY DOORS!!! He was extremely professional and very personable. I had two drawers I wanted made into one drawer and he did that. I had one big faceplate basically and he made it into a working drawer. Pantry that was ridiculous and he made doors for it. Highly recommended. We still need to paint around the one drawer and add the hardware(hubby said he would do it, I'm still waiting) Hire Ken. He's awesome and very reasonable.

From the owner: N-Hance of Southeast Tennessee is an innovative, affordable cabinet and floor refinishing service…read morethat renews your wood cabinets and floors without the dust, inconvenience, and noxious fumes associated with traditional refinishing methods. N-Hance of Southeast Tennessee offers professional kitchen cabinet refinishing, refacing, and door replacement in Southeast Tennessee. Get the beauty and durability you dream of and the convenience and affordability you desire. Get it all with N-Hance Wood Refinishing.

Martin is great. He was SO patient with my utter lack of ability to make a choice. His experience…read morebrought sound advice and he was great to offer carefully thought out choices that made my new kitchen a reality. He creatively recrafted my useless corner cabinets with doors that allow me to easily access those areas for much more storage space. He and his side kick Jerry were both very respectful of our home and quiet hilarious to be around. I would not hesitate to reuse or to recommend them to anyone. Let the Before and Afters speak for themselves.

From the owner: Captivating Cabinet Painting provides cabinet painting, cabinet door refacing, cabinet hardware,…read morecustom-built cabinetry, and hinge and drawer replacement to the Ooltewah, TN area.

Here's what I got... LOVE the guitar, the paint is beautiful, feels great, incredible color... love…read moreit... However... ALL CORRESPONDENCE WAS INITIATED BY ME either asking about how the process was going or if it was ready. (He quoted on the phone so I can't prove it, a 6+ week turn around... that was February... hence, reaching out in March to see how far along it might be due to my excitement - shame on me - ... hell, let's TRIPLE that number even if I was terribly mistaken, to18 weeks, which should have put it mid-MAY... didn't get it back until AUGUST). - Feb 2nd he received the shipped guitar after lengthy phone chats about what I wanted. Paid in full. - March 3rd, said "6+ weeks out." - April 15th, said "next week completion date." - May 8th, said "a week before I can finish and box and ship." ("Running behind.") - June 5th, said "about ready to box and ship." ("On vacation.") - July 11th said "Out of work this week, hurt my leg and twisted my ankle last weekend on the lake. I'm confident I will be back in the shop and be able to finish this up and get it out next week. Also, keep in mind it is not unusual for turnaround time to be 4+ months." - July 30th, said "most likely shipped out tomorrow." - August 5th, had to ask for the tracking (he had shipped it and never sent me the tracking until I asked... just wanted to make sure someone was home when it arrived). - Arrived a few days later... Again, BEAUTIFUL work (except for the small chip on the top/back that happened sometime AFTER he made a video for youtube.... maybe that happened in transit to be fair... who knows? It was there when I opened the case... doesn't bother me...) So, how many "next weeks" did we have total in the 6 month time period? THREE times. One time AFTER he said "about ready to box and ship" implying it was almost done. AFTER he quoted me a MUCH smaller turn around time on the phone (again, as mentioned above, I thought he said 6+ weeks which is why I reached out a month later on March 3rd to see how it was going, but I can't prove he said that on the phone... hence, let's just triple that time to 18 weeks to be fair to him... which still should have put it in May... it's AUGUST). If you look at his Better Business Bureau ratings/reviews, this is the story time and again. Also look at the quality of his work... IT'S SUPER SWEET. Look at the other Yelp and Google reviews, this story happens a lot, there always seems to be something (I saw reviews that mentioned medical, tornados, etc... poor sop has some awful luck) to put him behind schedule. So, if you can deal with him getting behind, some sort of personal disaster, and him giving a bit of attitude and snark for being called out on it, by all means, give him a go... I tend to not appreciate condescending attitudes when a precious instrument that may either be very valuable either with the money invested or sentimentality is in the hands of the person being snarky... Look at his responses to ALL of his lower ratings and decide for yourself the tone of his response. I'm glad I took a chance, I just think his customer service is severely lacking. Did he lie? Did he make stuff up? Who knows... let's even say he's telling the truth... but it seems that this has happened time and again to many of his clients. Turn around time isn't realistic, no updates unless YOU reach out, delays, excuses/reasons "ankle, behind, vacation, etc." So take that for what it is worth. So, whatever turnaround time he tells you up front, document that and then triple it. So, conclusion? LOVE the paint job... finally have my purple guitar that I always wanted. So, if you can deal with delays, real or not, and attitude, go for it. Read all the reviews AND HIS RESPONSES and decide for yourself if you want to work with him. He'll tell you you don't understand the nature of the industry, and put you at fault on EVERY point, and remind you of all the work he has and has done... the one common thing among all the bad reviews is him saying one turnaround time, and keeping your instrument for MONTHS past that time.

This shop will tell you a timeline on finishing your guitar, then completely ignore it and insert…read morehigh visiblility clients before your job at any time. My order took over twice the quoted timeline. He sends a work order then tells you to email him if anything else is needed so he can update the work order, then doesn't update the work order. He ignore obvious flaws in a guitar that any pro would question and bring to the attention of the customer. I was sent back a guitar with a screw hole on the bottom of the guitar that has zero use or logic where it was drilled. Anyone else would have questioned it. It was brought up prior to Sims receiving the guitar and he acknowledged fixing the hole and sent it back completely finished with a hole still in it. Beware

Flat Top Finishing was an absolute pleasure to work with and they did amazing work refinishing a 60…read moreyear old bedroom suit. The bedroom suit looked AMAZING when they got finished, but the best part was how pleasant they were to work with, and they sent pictures and communicated well during the entire process. I would definitely recommend them!

From the owner: Furniture Refinishing Cabinet Refinishing…read more Vanity Refinishing Mural Wall Painting Interior Painting Automotive Painting Stain Finishing

Update on my review of 11/15/2024…read more The General Manager, James, came to look at my complaint and agreed that there was a need to work out a solution. We came to an agreement on helping rectify the issue and they are coming out to do additional work at no charge. I appreciated their interest and concern.

Six years ago, during the process of purchasing our home, we encountered a serious issue: the…read moreproperty we fell in love with had foundation problems. In order for our lender to approve the mortgage, the foundation needed to be repaired. We selected AFS to perform the repairs because they offered a lifetime warranty on the home's foundation--an assurance that gave us peace of mind. The initial repairs were completed, and we were issued a lifetime warranty. The bank approved the loan, and we purchased the home. Two years later, we noticed that cracks on both the front and back of the foundation appeared to be worsening. We contacted AFS, who came out, confirmed the deterioration, and proceeded to tear down the drywall in the basement on the front side of the house. They installed more large metal reinforcement strips--the same as what was done during the original repair. However, per their policy, they did not replace the drywall or clean up any of the resulting mess. We were left to hire another contractor to rebuild the walls and restore the area. Two more years passed, and once again, we observed worsening cracks. We reached out to AFS, who initially attempted to charge a service fee for their visit. After reminding them of the lifetime warranty, the fee was eventually waived. Upon inspection, they confirmed the issue was indeed getting worse. This time, however, they stated that they would not perform any further repairs, claiming that the original payment ($10,000) only covered the amount of work already done and that additional repairs would not be included. We argued that the warranty explicitly covered the foundation for the lifetime of the home, regardless of the initial cost. We were ultimately refused further assistance. At this point, I filed a complaint with the Better Business Bureau (BBB) and included AFS in the correspondence. Within 20 minutes, a manager from AFS contacted me, offering to help resolve the issue. Following this, AFS returned and proposed a more aggressive repair: tearing down the basement walls yet again, installing large steel beams, and anchoring rods into the ground from the exterior--requiring the driveway to be torn up in the process. They assured us this would permanently stabilize the foundation. While the driveway was repaired, we were again left with extensive interior damage, and for the third time, we paid out of pocket to restore the basement walls. Now, two years later, we are once again facing shifting in our foundation. AFS again attempted to charge a service fee. After inspection, their technician confirmed that while the front of the house is stable, the back is sinking--a concern we previously raised when they were last on-site. We were explicitly told then that stabilizing the front would protect the entire structure. When I asked for clarification, the technician confirmed that our home is essentially splitting in half and could eventually slide down the hill into the creek. However, they now claim the warranty only applies to the specific wall where the original repairs were made--not the foundation as a whole. This contradicts the lifetime foundation warranty we were promised at the outset. (And was the only reason we were even able to get the loan to purchase the home in the first place) After six years, three major repair efforts, and repeated assurances that our home's foundation was secured, AFS is now refusing to honor the warranty they provided. We are left with a structurally compromised home and few options. To any homeowners considering foundation repair: please be warned. Our experience with AFS has shown that their warranty may not provide the protection you are led to believe it does. They have applied temporary fixes and walked away, leaving us with mounting costs and a home that may ultimately be unsafe.