1. DWarnerhair

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Blackwood, NJ

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DWarnerhair

5.0 (1 review)
Closed • 8:00 am - 3:00 pm

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Response time

7 hours

Response rate

100%

Services - DWarnerhair

Applying hair extensions

Haircut

Hair styling

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4 months ago

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Dawn W.

Thank you so much Cindy we love you too

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The Hair Hut - Hair by Jayna

The Hair Hut

3.6(14 reviews)
1.7 mi

I came in yesterday with brassy, yellow bleached hair from an impulse decision at home. I am…read morenaturally brown and completely ruined my hair. I went in and Jayna took care of me. She did not judge me for attempting to bleach my hair at home. She gave me a drop root to bring back my natural color and fixed the brassiness I had in my hair. She tones it to a beautiful honey blonde/ash color that I adore. I have never thought I would see the day I'd SUCCESSFULLY be blonde. She is an amazing colorist and took care of me from start to finish. If you're looking for a laid back stylist who cares about you without judgement go here :) Highly recommend. I will be back for a touch up and will NOT touch my own hair again.

I wanted to go back to my natural color. I showed pictures of it when it was natural as well as…read morehaving my roots already grown out and naturally light brown. She (Cindy) dyed my hair dark brown. She was so busy with other clients that she left me with dark black dye running down my forehead. We rinsed it out and it was GREEN and way darker than I specially asked for. I was very polite and told her it's darker than my natural color She then got another employee who took me to the back and argued with me for 20 minutes that the color did match my natural color and that it's what I asked for. The lady also lied to this employee saying I asked for this dark color. We went back and forth with them saying it was a match to my natural color until i started crying because they ganged up on me and my hair was GREEN. She told me my pictures of my natural hair were filtered and that "I had highlights in the picture" even though I clarified the picture was from when I grew my hair out for 2 years without dying it or even cutting it. Then they said they needed to dye it "a little" darker to fix the green. I didn't want green hair so I let them. Then my hair was way darker than just a "little". It was a dark brown. They kept arguing with me very rudely that I asked for it, that it was my natural color. I said a million times I wanted it my natural light brown color. They wouldn't admit they were wrong. Even though I made an appointment days in advance, she didn't have time for me to cut my hair and put me off on another employee. They said I could come back within a week if I still didn't like it. I paid and tipped them both and left. I came back today to try to see if they could make it right. I asked to talk to the manager bill in private, he refused. He made us have the conversation in front of the lady who did my hair and the whole salon. He argued with us too and was beyond rude and unprofessional. saying that it matched my picture. He said again, that the pictures I showed were NOT my natural color, that they were filtered and my hair was highlighted. It wasn't. They could see my natural color when I came in from my rooHe was trying not to give me a refund even though the only way to fix my hair now is to pay out of pocket and have it bleached and damaged. He yelled at me saying "will you let me talk now?". He said they could fix my hair with highlights but that wouldn't make it my natural color. He kept saying my hair matches the pictures and that this dark brown is my natural color and what I asked for. They only wanted to give me a 50% refund even though my hair is going to be completely damaged undoing their mistake. Eventually he threw his arms up and walked away from me and told the front desk girl to give me a full refund, but he was obviously extremely angry about it even though we were polite and only wanted them to fix THEIR mistake.

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DWarnerhair - hair_extensions - Updated October 2026

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