I hired Tucked & Tidy for a $1,500 deep clean followed by biweekly maintenance service. For that…read moreprice, I expected clear communication, attention to detail, and a professionally run experience. Unfortunately, the service fell short on all counts. The "deep clean" took place over two days, but totaled only about 8 hours. While the team was polite, several key areas were missed -- including dusty ceiling fans and other surfaces that should be standard at this level of service. I sent photos and was told the missed areas would be handled during the first maintenance visit. That visit was even more disappointing. Much of the home was left untouched, including the floors. I was told this was due to a "custom" plan -- yet there was no written contract, no scope outlined by email or document, and no communication confirming that entire areas of the house would be excluded. The only conversation was a brief call over a month prior. During the deep clean walkthrough, one of the team members even told me the floors would be part of the regular service, which added to the confusion. When I raised my concerns, the owner responded defensively and focused more on justifying their side than making things right. The tone shifted quickly once I pushed back, and I was left feeling unheard and undervalued as a client. Some things the owner might consider improving on: * Avoid shifting blame to the client when issues are raised -- especially after a $1,500 service. A missed spot is a missed spot, whether or not it was caught in a walkthrough. * Don't rely on a quick phone call as the sole definition of scope -- especially when no written agreement or clear follow-up is provided. Assumptions and verbal notes are not a client communication strategy. * Reach out proactively after a major service to check in. Leaving it to the client to initiate the first real feedback conversation creates a one-sided experience. And don't rely on staff rating requests to provide insight on client's service happiness, this is not indicative of the client's overall experience. Professionalism isn't just about what's cleaned -- it's about how a business listens, responds, and takes ownership. There's room for you to grow here.

Prior to Thanksgiving, I knew our house needed a cleaning. I tend to be the neat freak in my house…read morebut admittedly, I don't always have the time or the energy to stay on top of things. Took to the Google machine to search for a cleaning service and came across Tucked & Tidy. Lauren was beyond responsive to my initial inquiry and came by to do a consultation. We schedule the cleaning and the rest as they say was history. But I will tell you about it! Lauren's team came through right on time as they said. I left my house in their hands as I headed out for work. Lauren came across something and immediately reached out to me to make me aware; I very much appreciated that. Long story short, I returned to an immaculate house. What I paid was well worth it, no doubt about it. I will definitely be booking Lauren and her team in the future for home cleanings.

The worst possible cleaning service and the most unprofessional managers/ schedulers that you can…read moreimagine . They re-schedule multiple times and their cleaning crew ( who don't speak English or claim that they don't speak English ) arrive at timings other than the scheduled time upsetting all your planned activities for the day Once they arrive they call their manager who increases the rate of the service... and if you are not ok with it - they just simply cancel after putting a call to their manager and leave. For the sake of your sanity - avoid this cleaning service who call themselves 'Professional' !!

The cleaning people are especially friendly, very flexible when scheduling or needing to change…read morecleaning dates, and they are efficient. The same people clean every time making the whole process easy for them and me.

Alliance has been providing us with custodial services and supplies for over 4 years. They are…read morealways professional and courteous, extremely reliable and trustworthy.

From the owner: Cleaning service, Janitorial service, office cleaning, floor waxing, window cleaning, carpet…read morecleaning, upholstery cleaning, power washing, construction clean up, restroom kitchen supplies, disinfecting, home, residential, commercial

Cassandra Mae Cleaning Services have been working for our Agency for a while. The Owner, Cara…read moreZamorski is a dedicated, hard working, reliable, honest person. The cleaning services we receive through her business is outstanding. We can highly recommend Cassandra Mae Cleaning Services. Karola Terlaje, Director of Administration Alternatives, Inc., Raritan NJ

From the owner: At Cassandra Mae Cleaning Services, we understand that you are focused on your business. Taking the…read moretime out of your day to empty trash cans or clean the bathroom removes your focus from where it should be - on YOUR clients. At Cassandra Mae, our specialization is a superior level of clean for our clients. Whether you are looking for nightly, weekly, or monthly services - we are here to help. It is our mission to help keep your workspace clean and tidy so that you can focus on what you do best in a clean and professional environment. Give us a call today. You will not be disappointed. We offer: Janitorial Services, Office Cleaning, Vacuuming, Window Cleaning, Kitchen Cleaning, Desk Cleaning, Break Room Cleaning, Bathroom Cleaning

Highly recommend Brilux. They're easy to work with, provide clear and prompt quotes, and left my…read moreplace spotless. If you're looking for reliable people in the area, don't hesitate to reach out to them. I think the value is well priced and reasonable, I did a home cleaning regular, with a few added additions based off my needs. It was delightful.

They were great and on time. Delivered great quality for the value of money on…read more They came in the next day

I am very pleased with the professional way this company does its job…read more All of their workers are hard working and pleasant. I highly recommend Hosanna Cleaning Mrs. Sorkin Edison, NJ

From the owner: Finding someone you can trust to clean your home or office is important. Hosanna Cleaning…read morespecializes in providing a professional & trustworthy service at a very reasonable cost. Because to us: It really is all about you!

Often service businesses get by offering only a strong work product (front end), but with poor…read morecommunications and/or reliability (back end). Or the other way around, Like where you accept a poor work product for nice people you can count on to show up. Crystal Clean Solutions are pros. Whether it was for our daughter's bridal shower or for our house being clean. Their front end and back end left us amazed. All at a decent price.

Fantastic work. A much more comprehensive cleaning than what I was expecting. They completely…read moretransformed the house and were extremely nice and punctual. Highly recommend!

Betty is a real old school house keeper. She cleans all the…read morebasics but she also goes into areas of your house that most cleaners would never touch. She is always on time and keeps going until she's satisfied. I consider myself lucky to have found her!

Hello, I appreciate…read morethe services provided by Betty, Betty is working for us from last 4 years and I am really happy with the services she provides and its always on time job, perfection at its best and always fits in my busy schedule. Thanks Mohit

Extremely inconsistent service...there were times the cleaners (who by the way were never the same…read moreeach month...high turnover apparently) even forgot to finish a bedroom and/or a bathroom. The owner is at times rude and condescending...and doesn't understand that he needs the customers....customers don't need Murillo if they are not treated properly.

From the owner: In business since 2008, Murillo Cleaning Services LLC is a professional quality (type of business)…read more We specialize in cleaning services, maid service, janitorial service, commercial, residential, construction cleaning, debris removal, doctor office cleaning, office building cleaning, and more. We pride ourselves in the quality of our work, and in meeting the date scheduled for completion. We do business honestly and with integrity. For more information, call or click today.