One of two anchor stores left in the Wyoming Valley Mall, it is one of my faves. I've always loved…read moreshopping at JCP and the fact that you basically NEVER have to pay full price is a definite bonus. I LOVE their $10 off $25 deal that they consistently offer and they will let you pay separately for orders so that you get the best discount. Customer service can be hit or miss. On our most recent visit, the cashier was super friendly and helpful; however, I've also visited in the past where customer service was extremely lacking with some really crappy attitudes/moods I've had to deal with. I've come across more happy staff than moody ones so overall, I'd recommend!

I've been going to JC Penney's all of my life. My mother used to take me to one on Long Island when…read moreI was a child back in the 1960s and 1970s to shop for school clothes and suits for church. It was a "go to" store for many families. Unfortunately, buying clothes online has become so popular that stores like this are either closing or have diminishing customer service and reduced stock. I went to this store looking for a pair of casual leather shoes. They had several that I liked which were a little pricey but not too bad. Unfortunately, they didn't have anything in my size (10W) which is probably one of the most common men's sizes. Not one of the four shoes I liked were in stock for my size foot. Of course the had plenty available for someone with Wile E. Coyote feet or super small feet but nothing in one of the most popular sizes. I ended up going to Shoe Dept next door and found a good deal on a great pair of shoes. It's said that such a great store is going downhill. Sign of the times I guess.

I made an appointment about 2 to 3 weeks prior to visiting. I made an appointment for two brides,…read moreas my friend and I are both getting married next year and needed dresses. I made this very clear with the woman I spoke to when making our appointments that we would need TWO appointments. She even asked if it was ok if we tried dresses on simultaneously, which was fine. The day before our appointment I received a confirmation phone call and i asked if they had the appointment for two. She had no idea what I was talking about but said she would "pencil her in." We arrived for our appointments and we were greeted immediately. Torre was the stylist for both of us. She pointed out the aisle where the wedding dresses were, asked us a few questions, told us to check out the dresses and if we saw anything we liked, to pull them out. She went off to get us a few dresses based on the questions she asked us. We were led to dressing rooms and given 2 to 3 dresses a piece. The experience was just ok. I wasn't "wowed" at all. I think one stylist for two people was a bit overwhelming for her and I don't feel we both got the attention we deserved although Torre was great and did her best. We both ultimately found our dresses. I was a little disappointed that she didn't give us many veils to try on with our dresses. She put one on me at one point, but that was it. She may have been able to sell me a veil and/or other accessories but she just seemed "over it" but in a nice way--you know how a person tries to put on a happy face but you just get that "feeling" that they don't want to do this anymore? Yeah, that was us. I'm wondering if she was just overwhelmed with having to deal with two people. It would have been nice to have separate stylists and I think that would've made the experience better. This is my first wedding! Don't expect to be offered water/drinks--at least we weren't. This isn't that kind of place!!

I must let you all know, if I could, I would give it 10 stars just for my wonderful lady Victoria…read moreGrzyboski! She made my experience with my family, and family to be AMAZING!! Victoria I hope you are reading this ! I am so over the moon happy and everyone there is so sweet, please if you are in the market for a beautiful gown, a lovely experience, and over all magic, visit these wonderful ladies!!

Stopped into the mall to kill some time after arriving in the area. I usually hit up this area as I…read moream always on the lookout for some gauged earrings. They usually have a decent selection and most times a decent price. Entering this location was a bit of a headache. It wasn't congested in the store, but it was definitely a struggle to try and get to the back of the store. With the register in the middle of the store and narrow passages on each side, it made it a bit difficult to browse and then ultimately leave the store. I browsed the jewelry cases and found that it appears they are lacking on variety. The sale at the time was not all that great either. I continued to browse the rest of the store. They were having a pretty decent clearance sale going on. Something like 'buy one, get three free.' They also had a huge 'mystery bag' section ranging in price. I though about getting one or two, but passed. Getting out of the store was just as hard. I had to wait for a stoppage of people coming to the back of the store and browsing along the narrow aisles.

Most people do not shop at Hot Topic on a regular basis and I would fit in to this category. It's a…read morePreteen/Teen store with trending branded items. What has brought me into this store is there collectible toy selection, particularly Pop Vinyl's. Selection is rather good of a variety of items ranging from t-shirts to collectible toys. Why I really like this store is due to a postal service screw-up, they let me swap out a Pop Vinyl from the .com with no issues. I was also asked by the same employee if I needed help finding anything while looking at the Pop's, a nice touch. Overall, most Hot Topics are good, and this one is no different. Little crowded at times, but still good.

I always find the best things here, but the customer service is questionable. Last visit I greeted…read morewith a "hi, how are you" at the register, I got a blank, almost annoyed face and she just started scanning, ended with a "thank you have a good day" and I was met with the same face as if I was bothering her, she said nothing to me. The worker was a young black woman with two little buns in the back, or at least I think it was two. I would talk to her about how she treats people, it's not a good look. It's possible she's had an awful day and it was a fluke, but I'm a young woman too and I've never not extended basic manners no matter how awful of a day it has been at work. Great selection, prices and value are great aswell.

Found some good deals in the clearance section; however, two exact same pillows (same size, color,…read moreetc) were priced $2 apart. When I asked the check out person about it she said one was older than the other? They are the same exact pillow....? Check out lines moved quickly.

I'm not even sure why I stopped here. Most likely it was because I was nearby. I think my Dad had…read morecalled me and he asked me to look for an item for him. Something off the wall that only TJ Maxx would have, because that's how they do. I felt like this locations was a bit on the small side. Especially when compared to the other stores in this plaza. Maybe it was just an illusion, but it just felt like the square footage in the store just felt smaller. We all know that their stock is dependent on what they received. Most times, it's not that great. Here, I think that contributed to the lack of items on the store floor. I looked for what I thought my Dad was talking about, only to not find it. I browsed a bit more to look for something that might catch my eye. But I didn't see anything that would keep me searching.

Came here to check out their home goods section. Found a couple things I liked. Prices are…read morereasonable, store was clean and organized. Check out line moved pretty quickly.

They left us hanging at the last minute on a $1600 order which promotes a non profit organizations…read morethat is well known in the community. Of course they turned it around to " make it our fault" They are not reliable. They take weeks before returning calls. I will take my business elsewhere.