My husband and I bought a new 2025 Honda CRV Hybrid recently from Ottawa Honda. Our salesman, Alex…read moreEstaphan was a pleasure to work with, during the negotiations, the purchase, and the pick up of our new vehicle. It was a no pressure purchase, with him allowing us to decide what we wanted and needed. It was a stress free experience. We highly recommend Ottawa Honda for a purchase, and Alex in particular as a salesman. We would definitely purchase through him in the future. We are very pleased with the Hybrid. The gas mileage has exceeded the industry average and it drives lives like a dream. T & E Janes

Avoid at all costs, their service department will scam you. Estimate: $140; Invoice: $423. Shady…read morebusiness practices and disrespectful staff. Have used them many times with mediocre service, but will never return after latest fiasco. Scam: Dropped my car off for an oil change. Asked that they look at the AC and see why it's intermittently shutting off. The staff member said "Sure" and didn't mention any price, so I assumed they'd call me once they looked at it and diagnosed. Even my written estimate read "A/C Price $- , Inspect and Report". Got a call to pick up my car and am shocked to learn they charged me $271 to put some dye in the AC system to help find a leak (it's not even fixed!). Disrespectful Staff: When I was shocked by the $271 extra charge I said "Jeez!" and was met with a very defensive staff member, "I would have warned you about that when you dropped it off. I'm normally very good at warning customers. It can be anywhere from $200-$500 for an AC repair." What!? I'm sorry, but you didn't warn me, because I'm not signing you a blank cheque for up to $500. Called the manager, he gave me the same shtick, "He would've warned you about the AC charge, he's normally really good at that". I have two staff members now essentially gaslightling me that I approved a $271 AC charge. I'm frugal, for $271 I'm driving with the windows down. "I'm sorry, I was not warned of any charge for the AC, I read 'inspect and report' on the estimate and assumed that that is what you would do". "I'll talk to the staff serving you, but I'm almost positive he would have warned you." Unresponsive manager: The manager, Marc Houle, said he'd check with his staff and call back. That was 1 month ago. I've sent two follow up emails, and called 8 times this week and I've received no response. I think he believes if he ignores me long enough I'll give up. I'm filing complaints with the BBB and Ministry of Public and Business Service Delivery today.

The people here are always very nice and honest every time I go there with a problem they fixed it…read morewith very reasonable prices y

Very good quality of work, reliable and very helpful. Affordable prices…read more Thank you.

looked into used/new Acsent a year ago to trade our 2016 Outback, did not close on any deal..ended…read moreup back there in January to see a 2024 Outback premiere XT in the colour and options we wanted. Traded and drove away a week later with extras we wanted, hitch etc...Sami and team were excellent.. 1st service this week, service crew, shuttle drive etc, again 100% customer focused.. Top of the list for us!

I said that I would never buy again from dealership because of the poor service we received when we…read morebought our last Subaru 13 years ago. But they had the car I wanted, so I decided to try them again. I liked the Crosstrek and bought it. Joe was a good salesman. First thing is that they added a tire protection plan to my bill without explaining it to me or even asking. I asked about it and Joe said that it could not be removed. I finally got the $338 removed from my bill. The cleaning of the car on delivery was poor. There is a serious ding on the hood that shows right through to the bare steel. Most importantly, the car was advertised as having "remote engine starter" which to me meant that I could start the car remotely. When I realized I didn't have the started fob and asked them, they said that this feature was only available through an app and a subscription to Starlink. I then needed a smart phone to operate it. Which I don't have. Also, I only found out about the one-year trial subscription to Starlink through my own investigation. They didn't mention it. Bonan Wang did help me with the subscription. They failed to resolve my issue with the remote starter and no longer respond to my emails. The last email response I received from Thomas B, the sales manager, was this string of letters sdgfredgserdfg. I like my "new-to-me" Crosstrek, but the dealership was below par on service.

We needed our gas tank replaced, and all our regular mechanics were backed up for weeks and months…read more George at Preston Street was recommended...I called him, and then went down and met him. What a nice man, and he was very earnest and sincere about the work, timing and cost. I felt he was working with me to get the work done, and he did an excellent and fast job. And there was an issue with the new gas tank installed, and he went out of his way to deal with it. Thanks, George!

Gabriel and his son run a top notch business. This is a mechanic that I can trust to do quality…read morework, at a fair price. They understand their client's needs and don't take advantage of their mechanical ignorance, charging you for work you don't need. They even took the time to teach me a little about the issues with my car and it's parts. Highly recommended.

So far so good for my new car with them. I am happy with my sale and service to date and never have…read morean issue being seen. My brand new car had a few quirks that were sorted out with patience and understanding. As always, I read my manuals for new cars so am able to keep up to date with my service.

From the owner: Proudly serving General Motors and the Ottawa area since 1963, Jim Tubman Chevrolet is your full…read moreservice automotive retailer.

Following a serious highway collision some years ago, my ex-wife and our 14-month old son at the…read moretime were permanently impacted, myself with neurological issues. For a sleep issue, nearly nine years ago I started on a hypnotic sleep medication. I only recently realized that it can impact cognitive function through long-term use, but not before having bought an Audi Q7 here from Mr. S. in 2023. The $875/month price tag was more than I ever thought I'd spend on a vehicle, but I was able to manage it. Fast forward to early this year with five years left to pay off the Audi. My 14-yr old and I went out to look at trucks for fun -- which we did every month as he is a truck enthusiast. He chose Import Car Centre. As we entered the lot, we saw a 2023 Toyota Tacoma beside the trailer, which my son started talking about with Mr. S. My mind is still reeling as before I knew it, I was signing papers to buy this. I do know this: - I had 5 years left of payments on the Audi - I had recently retired (and told Mr. S. this) - Mr. S. told me they would put on the application that I was still working (so lied to the credit company) - I was not offered the Carfax report (I paid for it myself later) - According to the report, the 2023 Toyota Tacoma had actually been sitting on their lot for nearly a full year - When I asked for the weekend to consider this, I was told there is a lot of demand for the truck and it could be gone over the weekend. BS. - The cap over the bed has a huge tear in it - The tires were nearly gone (confirmed by the Ontario Ministry of Transportation) - I gave them $5000 down payment, and now pay $550 every two weeks for the next seven years for what amounts to a debt consolidation loan. When following up with me to finalize, and I talked about the vehicle, Mr. S. rudely said, "The only thing I am interested in is your direct deposit information." This says all one needs to know about this place. Stay clear of the snake pit.

This was my second experience at this dealership. The first experience the owner went above and…read morebeyond for my Wife and I and although we were not ready to purchase a vehicle we said we would be back. We did end up going back to the dealership and putting down a deposit of $500 on a vehicle. We were super excited and were looking forward to picking up our new vehicle. We decided 2 days before we would remove the winter tires and rims to lower the payments and winter is soon ending. I reached out to the salesperson and they agreed to have them removed from the sales agreement but would charge us a re-stocking fee. We both understood the inconvenience, although were never under the impression that we were doing anything wrong by deciding to have the winter tires removed as there was sufficient time and we were already spending over $50K on a vehicle and would have certainly provided positive feedback to friends and family. Unfortunately, things took a turn for the worse when we overheard a conversation between the staff on a voicemail that was left on our phone without their knowledge as he forgot to hang up the phone. The voicemail consisted of many insults and was extremely unprofessional with use of swear words towards us. When the decision was made to back out, there was no apology or consideration given for how we felt following the voicemail. My wife and I are left uneasy and in shock over what could have been a civil end to the deal. I have sent two emails to Import Car Centre requesting a refund of my deposit and to this day have not received the deposit or simple an apology for the way we were treated.

She is back at home, after spending over a week on rest and life support. My red beauty is purring…read morelike a kitten and no nasty dash lights and alarms disturbing our ride. Magdeglia Motors took great care of her. They are Honda/Acura experts. The people at the shop are great to deal with, and explain everything in detail. Pat showed me the stretched timing chain and the damage it had done to the whatchamacallit sprocket thingys. I nodded knowlegeably and (I am sure) he never suspected I had no idea what he was talking about, but I did appreciate the fact that he assumed I did. The total cost came in at more than $1000 less than the dealer quote, for the exact same Honda parts and mechanic time. I have found a new go to shop for the CRV.

I have used them so many times, they can fix your Honda perfectly. Ran over a porcupine, killed the…read morea/c but her replaced whatever and fixed it. Have also bought 2 cars from there in the past, older Hondas but they were the best cars I've ever had, just regular maintenance and ran perfectly every time. Wouldn't go anywhere else.

I don't know were to start... *rude, arrogant and…read morearguementative employees/ownership. *Extremely high interest rates *Most vehicles I saw had one or more accidents on them. *Vehicle was not ready when I went to pick it up, and very dirty and slimy inside. Small things like, not enough gas to get home from dealership even though 10 min away. not a drip of wiper fluid in it. Turns out there was a lot of little broken and missing things on the vehicle. I learned to dread every time I had to interact with them. I could have been ok with it all, but to spend thousands and get that horrible attitude and treatment... I will never go there again.

From the owner: We invite you to see this vehicle at Presley's Auto Showcase on Carling Avenue just west of Island…read morePark Drive. Call us today to book a test drive. Taxes and fees are extra. This vehicle will come with an Ontario Safety or Quebec Inspection. If you are looking to finance a car, Presley's Auto Showcase is your Ottawa, Ontario source for speedy online credit approval at the best car financing rates possible. Presley's Auto Showcase can pre-approve your car loan, even if your good credit rating has been compromised because of bad credit, low credit score, bankruptcy, repossession, collections or late payments. We also specialize in fast car loans for those who are retired, self employed, divorced, new immigrants or students. Let the knowledgeable and helpful auto loan specialists at Presley's Auto Showcase give you the personal service you deserve

DO NOT TRUST! This whole organization is rotten to the core; they will hit your credit without…read moreapproval, treat you like crap, lie to you, and even admit that they use illegal practices like convincing you not to put a down payment. They lie to you about the condition and history of their vehicles, telling you to "just trust them" and refuse to provide car proofs. Got the carproofs done myself and all the vehicles I was looking at had been in MAJOR accidents severely compromising their safety and future efficiency.