I hate to do this but I wish I had an honest review of this place when I was trying to navigate…read moredrivers Ed for the first time. My child did both the classroom and drive time with this location. The classroom was as expected, boring but necessary. My child said it was torture but we've all been through the class, it's hard to make it fun. I don't have any complaints about the classroom. It was just as expected. However, we took the classroom a year ago. I wanted to make sure I gave us enough time to get the driving in without feeling stressed. A year was barely enough time. When I say booking drive time is like playing Russian roulette that is being mild about it. I ended up having to set an alarm on my phone to log in RIGHT on time, and hit refresh like I was trying to buy the hottest toy on Santa's wish list. It was ridiculous. You had to be so fast that sometimes it would say booked only to be taken away. I swear there must be 500 people competing for 12 spaces. The lack of care we got when I contacted the driving academy was sad. Almost seemed like they didn't care since they already had my money. This is by far my BIGGEST complaint with this business. Their system is very very broken. Now to touch on the cars and driving instructors. Look, it takes a saint to want to teach teenagers to drive as a job. There's a reason I paid for them to do it. The instructors themselves where great. No complaints from my child. The cars however where in very rough shape. One had a temporary tag and no A/C working. The other we drove rattled and the A/C only worked when they where moving. Obviously they are not keeping up with regular maintenance. If I could go back in time I would have booked with their competitor Maverick in town. We ended up going there for a practice driving test and my child's DMV driving test. Maverick was easy to schedule and office wise a much better experience. I have been told I am not the first to do such. Save yourself the heartache and look into other options.

Zero stars would be more accurate. The people that work there are very rude.Trying to schedule…read moredrive times was very difficult. Time slots were few and far between needing to refresh and start over and over and over.Driving instructors having kids use their drive times to take them to get food at the drive thru. Go anywhere else!

The ladies at Sweet Chariot Driving School are nothing short of AMAZING! I went in there with very…read morelittle driving experience and after 11 one hour sessions, I not only passed my driving test and received my license, I gained the confidence that I was missing to drive. Mrs. Carol Sanchez was my instructor. She was knowledgeable, patient, kind, helpful and fun to drive with. The other instructors, Aaliyah, Tom, Fatima were just as knowledgeable, helpful, kind and fun to be around. I truly enjoyed my experience with them.

The instructor made my son feel very at ease before his road test! It was nice that they do not…read morerequire an appointment to test. Highly recommend!

She yells at learners with anxiety! And says things like "what is wrong with you?"…read more She answers her nanny calls during lessons and arrives late for pickups. I had to deal with all this until my last straw when she took payment for lessons she won't give at all!! Unbelievable horrible service !!! It's obvious she's forcing her clients to leave 5 star reviews.

I totally agree with Sophie, Olivia,and Susan. Brandon McDaniel is amazing, professional, and…read moreprompt with her calls and actions. She is one of the most customer-centric pros I have met. My siblings and I hired Pearl Rose Academy to evaluate my 91yo mother's driving. We had our concerns. Brandon understood and took mom on as a client. They spent 5 hours together and we ended up being reassured that all is safe for our mom, for now. Brandon called me after each lesson and gave me details about mom's skill set. Mom agreed for us to do this and she ended up loving Brandon. We will call Pearl Rose in a year or two or if we see a decline in mom's ability to be safe for herself and others on the road.As you can predict, taking away a parent's right to drive is a hard responsibility. We want mom to have the objective, professional input from Brandon so she can make her own decision when the time comes. We also have the info from Brandon to fairly and objectively determine if mom is safe on the road or not and then make the hard decision if mom decides to drive past her clear capacity to do so. Thanks, Brandon for being professional, compassionate, and smart about safe driving.

Just had my last 1hr session with Mr Rossi yesterday - learnt how to change a flat tire, now how…read moremany driving schools over the DFW area do you know that teaches you how to change a flat? I came to learn about The Driving Institute, earlier in the year in January - I had a relatively bad experience with another Driving School, after 10hrs of road experience with that school... I was left with no confidence in any of my skills and I barely got any feedback. I booked myself in originally for 2hrs behind the wheel private lessons (which after I passed my driving test - I added in a further 2hrs later in the year to gain some confidence with Interstate and Highway driving), and I must say from the moment I contacted Miranda at The Driving Institute, I was greeted with nothing but friendliness and professionalism. I had my lessons with Mr Rossi [The 2hrs were split into 1hr sessions] and I have to say just after 2hrs, my confidence rose to further than what it was after 10hrs with my previous instructor. He fixed any issues I had within seconds with such simple techniques. He's a great teacher and he knows his stuff! It was well worth my drive from Richardson just for the lessons - I couldn't recommend anyone better to get you ready for these fast and furious Texas roads.

Janet was extremely professional, courteous and patient. She was extremely accommodating and…read moreworked with my schedule to get my son's driving test completed. The institute is firm but fair and my son is definitely a better driver.

An absolutely stress free office compared to the tense govt environment of the DPS office to take a…read moreroad test. They also offered a mock test prior to the road test to pinpoint some errors my son was making prior to testing. Call ahead to see what forms and certificates you'll need prior and come prepared. My son was gone long enough to come through the door ecstatic with a pass! Happy kid! They sealed and packaged up the forms for us. Now off back to the DPS to finish the paperwork to drive legally. Thanks guys!

I took their online course to get a permit. I did their 3rd…read moreparty test today. And everyone couldn't have been more helpful and kind. Every question was answered. Every response was immediate. I highly recommend this place for the testing. Very professional and kind people.

Do not give them your money. You will not be able to schedule a driving appointment for weeks…read more You log on when they tell you to, and all of the appointments are gone within seconds. They will not work with you, there is no recourse and no refunds. Perhaps a better business model would be to book the appointment first and then pay for it to secure the day and time. Do not pay in advance, buyer beware.

Jan 2025- This place is a joke! I paid almost $500 for the traditional package and other fees for…read moremy daughter to have BOTH the classroom /theory training and 7 driving practices using their cars. She passed the theory classes, we went to DPS and got her permit . we have been practicing with her, but MDS has not drive with her once yet. I called, emailed them asking for help (then no help provided , so I complained ) about the schedule2driving book system on Wednesdays at 4:30pm. Don't waste your time and money! That's a scam! They're enrolling more students than they can handle. they don't have enough drivers /availability to fulfill it. The schedule2drive website they use gets full in - no joking- in less than 1 minute and classes get full! It is Very frustrating. Jakob Howe has been ghosting my emails and not valuing his customers $ money. This is not a good way to do business sir. Good Customer service and honesty goes a long way. Stop getting people's money if you cannot provide the services. Good luck ! Please report this place with the state. https://www.tdlr.texas.gov/enforcement/dessanctions-eduschools.htm and File a complaint Texas Attorney General: You can file a complaint online or by mail. You can also call the Consumer Protection Division at (800) 621-0508. Better Business Bureau: You can file a complaint with the Better Business Bureau. Also, Licensing or regulatory authority: You can file a complaint with the licensing or regulatory authority for the business. For example, you can contact the Texas Department of Licensing and Regulation (TDLR).

Okay so when you call the numbers listed everywhere you may get so crappy, not so smart people…read more Once you get to the actual location people you are all good. My son has competed his classroom part & he learned a lot. I was happy my friend recommended the place, I will recommend.

Overall, my teens experience at Austin Driving School was valuable, and I would recommend it to…read moreanyone seeking a comprehensive driving education. They do have a shortage (as of June 2023) of on-road driving instructors, I understand that this is a challenge many businesses are facing in the current labor market. Despite this inconvenience Austin Driving School made every effort to get the on road hours as quickly as possible. My son drove 2 hours every other week and finished in about 2 months