Safety Concern Warning for residents, Botanic Luxury Apts in Pooler, GA has been struck by…read morelightening several times and may not be grounded properly. I would give zero stars if possible. My final balance at move-out was $165.82, which I paid via Cashier's Check. The property manager, Taylor Snyder, deliberately shredded the cashier's check that I mailed certified return receipt to make the final payment. She admits. Venterra Realty sent my account to collections to attempt to collect on a bill that was paid. The collection agency, National Credit Systems, Inc. located in Marietta, GA, threatens to report my account to the credit bureaus which is fraudulent due to the fact that they are attempting to collect a debt that was paid in full. Venterra Realty sent this paid balance to collections. When I called to resolve the issue, Taylor Snyder refused to give me her name, repeatedly stating 'I am the property manager' in an aggressive manner. A different employee, Virginia, was pleasant and professional, but Taylor was antagonistic and uncooperative. I sent a formal complaint to Regional Manager Sondrah Laden on May 5, 2026. As of today July 11th, 2026, I have received no acknowledgement or response from Sondrah Laden nor Venterra Realty. Venterra Realty has ignored my attempts to resolve this fairly. This company took my payment, destroyed it, and then refused to fix their own errors, sends it to collections and refuse to communicate with me. I've sent numerous certified return receipt letters and email only to be dismissed. Avoid this Venterra Realty, the Botanic in Pooler, GA and this management company at all costs. This site has been struck by lightening numerous times and seems like it was not grounded properly, this should certainly be a safety concern for residents.The Fire Marshall had to remain on site due to the risk involved while I was a resident there.

Best part of this community is the maintenance team especially Warren he is always helpful and…read morefixes things in a timely manner . He is always there and I love how friendly and amazing he is I will miss him when I leave . Absolutely the best part of this company hands down . I watch him rip and run and work hard to keep the place nice and he does it all with a smile

My experience living at this apartment complex has been extremely stressful and disappointing. I…read moremade multiple attempts to communicate with the leasing office regarding financial hardship after changing jobs and informed them ahead of time that my rent payment would be delayed. Instead of showing understanding or trying to work with me professionally, I was immediately threatened with eviction notices, late fees, and restrictions on payment options. What made the situation worse was that I was actively trying to pay my balance through Flex, and the payment was reportedly blocked because of the eviction process. This created even more hardship and made it feel like there was no real effort to help resolve the situation. I have also had ongoing concerns with maintenance and privacy. Maintenance entered my apartment for a work order, yet lights were left on in rooms that were not related to the repair request, including my bedroom, which made me extremely uncomfortable. Communication about apartment entry and maintenance visits has been poor and inconsistent. Another issue I experienced was feeling singled out and unfairly treated by office staff. There were situations where I was embarrassed, accused unfairly, and made to feel unwelcome in the leasing office. At one point, I even felt as though I was being pushed out or treated differently instead of being treated like a valued resident. Residents deserve professionalism, respect, clear communication, and reasonable efforts to resolve issues before escalating matters legally. Unfortunately, my experience here has been the complete opposite. I strongly encourage anyone considering moving here to fully research management practices, resident treatment, communication, and how concerns are handled before signing a leas

this was my first apartment living alone as a girl in her 20s, and i was first sold lies on…read morepricing. i (regrettably) chose this complex as it was the cheapest in pooler at the time, the pricing online does not reflect what you will be paying on a month to month basis. i signed for a $1390 apartment. which i could comfortably do at my job and still have money for other bills. i've ended up paying close to 1700 a month with their additional utilities charges- which includes a pest control fee that i learned recently, only happens if you request it! so ive been paying for pest control for a year, and haven't received it. not to mention the pool has been closed since i moved in. it is JULY. they have been threatening to people who have wanted to use this amenity we PAY for, threatening the law and ADDITIONAL fees. it is not our fault you either did not pass inspection (because of the obvious black mold in the pool you claimed to have completely redone) or have failed to even apply for pool inspection. we live in south georgia where it is regularly 90+ degrees in the summer, and your apartments regularly have ac that does not work, because NONE of the appliances are any where NEAR up to date. i moved in and my ac broke in the middle of july last year. and was told i had to wait for maintenance because i was 50TH IN LINE for having a broken ac in the MIDDLE OF SUMMER. not only the prices and absurd ways the staff regularly threatens police involvement and/or additional fees onto rent, if you are even one day late on rent, there is a $400 LATE FEE. not to mention EVERYTHING is an additional fee. want a garage to park your car so you don't get broken into? extra. want a washer and dryer to actually do laundry? extra. want space in your apartment to actually have a laundry room? extra. people are struggling in this economy, for yall to sit up there and advertise how you're "working on making this a better place to live" by having EXPENSIVE food trucks weekly, activities that cost money, and being disingenuous to people looking to rent. do not show the 1-2 show apartments you have redone with nice floors and new appliances, when 99% of your leasers will NOT get that. not to mention the HORRIBLE placement of the apartments. leaving at any time after 10 am or before 11 pm is a nightmare, no one is courteous in pooler traffic ESPECIALLY not coming from the outlets. the pond is ALWAYS filled with trash and no one picks up after their pet. i'm so glad i will be able to walk my dogs somewhere i'm not worried at every place they sniff, wondering if if is glass shards or another animals waste. the trash compactor is always overflowing, there is always visible trash outside where people have dumped their trash, and management has neither said nor done anything about it. i was not here for previous management but the current ones should be ashamed of how they are running this place vs marketing it. not to mention the smells. i have nothing against people who smoke weed, but i hate the smell of it, and 4/7 days of the week i smell it strongly from someone in my unit, driving out and from someone else's unit, or just outside in general. they advertise drug free but my apartment smelled like weed on move in day, as if it was never even cleaned before i moved in, not to mention my blinds have been broken since move in in both of my rooms. my shower had the typical renters paint job, and my drain was SPRAY PAINTED OVER to the point i had to unclog paint chunks from it myself to get it to drain. do yourself a favor and spend the extra money to live somewhere decent, that you won't find cockroaches and old trash from the previous tenant, where you won't get sexually harassed by the previous tenant, where the management actually cares about their leasers wellbeing and not just making a quick buck. i don't expect this management to ever change or this place to get any better, this review is for people who have been thinking about moving here, DO NOT.

i love the lady in management she helped me the other day look for my package. i think she said her…read morename was julie. love love love her

Awful management, they can't handle basic things like printing a form. Everything takes forever…read more The gates are left open frequently. The trash is overflowing. The pool was closed until the end of June. The apartments are not move in ready, when you move in. The walls are thin, there's a lot of noise from planes, traffic, roofers, people blasting music at the pool, and mowers. They're trying to compete with the pricing of actual luxury apartments without proper management and maintenance.

The employees at Marion Lake are fast to respond & detail orientated. When I spoke to Bre she…read moreanswered all of my questions and was very nice. She even offered suggestions of what/where to go which was so nice as I'm not from the area.

From the owner: Tucked away amongst the trees, you'll discover a place where peaceful living comes a little more…read morenaturally. Here, a neighborly community awaits, nestled on the shores of its very own lake, ready to welcome you to a haven designed with distinctive charm. A place where modern comforts meet outdoor wonders, refreshing amenities mingle with the fresh air, and you can be perfectly at home in a one-, two-, or three-bedroom residence that blends contemporary style with an unmistakably enticing atmosphere. Lake life is calling - begin your next adventure at Marion Lake.

Life Is Good at THE VILLAS…read more The Villas are well kept inside and out. The Rental Office staff does a great job of screening applicants to maintain a safe and positive environment. Susan is always open to hearing suggestions to improve the VILLAS or issues to address. She was also helpful when my relatives were displaced by Savannah flooding. She's that kind of person. Karen, in the office, is a problem solving genie when it comes to resident issues, party planning and has great taste if you should need ideas for decorating the events. Thank you to both of them. Other residents are quite pleasant in passing and my neighbors even delivered our (mis-delivered) package. The apartments are tasteful and don't have the (institutional) apartment look and feel. I have never seen any pests. Pet responsibility is enforced. Any, and I do mean Any, issue is addressed promptly! The yearly carpet cleaning is wonderful. The outside of my windows are cleaned yearly too. The exercise room is kept clean and in good working condition. The pool is always inviting. And they do a great job reviewing and making changes to security as needed. The only "down side" would be the appliances are a little dated. But that is offset by so many other positives. We are so satisfied and proud to call THE VILLAS our home.

From the owner: Live at the Villas at Park Avenue in Pooler and you'll discover an elevated lifestyle that you were…read moremeant to live. Each 1, 2, and 3 bedroom Villa has been meticulously designed to accommodate and impress the most discerning of customers. The Villas interior accents include an open and airy living space with a Chef's gourmet kitchen with black-on-black appliances, granite countertops and a companion tiled backsplash. You'll find expansive custom cabinetry throughout with brushed nickel accents, over-sized craftsman style crown moulding, optional wood finish flooring, a private entrance, large outdoor patio, and a one or two car attached garage.

I haven't moved in yet. Everything so far as been great ! I'm looking forward to moving in there…read more They make it very easy on an app and it helps you with setting up internet and your electricity.

I have been living at Legands at Chatham for about two years and I have loved every second of it…read more It is a gated community with really great amenities. I love using the fitness room and the pool is super nice. I have never had any serious problems except for my ac going out in may last year! They got it fixed within 2 days so I was pretty happy about that. The rent is kind of pricey but at the same time it is worth everything that you are getting. The community is pet and children friendly!

We recently moved to Olympus Carrington and the move was so easy! We are very happy here and the…read morestaff have been wonderful and very helpful!

Nice homes, but the management is terrible. The energy is very hostile & there is lack of…read moreconsideration regarding resident concerns.

I have loved stayed at Adara for the last 10 months! We moved from the northeast and we find this…read moreplace to be an incredible value. The pool area has a resort feel and the whole complex is very modern. The staff is also extremely helpful.

I have lived here for the last year. And I absolutely love it. My last apartments could not ever…read morecompare. Style of the homes are gorgeous with screened in patios, the pool is beautiful and open every day! The community center is shared respectfully by all tenants and the maintenance team is on it. Ticket in the morning and they're there by the afternoon. Megan is who we initially toured with, but her, Kylie and Theresa have all been incredible.

It's so beautiful definitely recommend it's clean the apartment I have is very nice and there is a…read morenice view on the balcony the counters are nice the floors are clean and the pool is open all year no problems great for the hot sun.

Worst experience I ever had, thank God I didn't move to this place. First at all they never answer…read morethe phone in there, did the application online and they never answered me back and at the end they give me the worn apartment. Didn't sign the lease contract with them and now I'm trying to get my deposit back and don't receive any response for them.