Well maintained senior housing close to downtown savannah. Lots of community activities, security…read moreand friendly tenants.

The location and prices and people who live there are very friendly and respectful of each other's…read moreboundaries

The leasing team is so friendly and we loooove our unit! The maintenance team gets things done…read morequickly and accurately as well. It's been a warm welcome to Pooler.

Moved here with a belief that this was ultra resort style living. Mid lease property management…read morechanged and new team members moved into place. advertised as gated community however the gate and security has never worked. Lawn service is lacking and limited. Maintenance team is bare minimum (crack in my patio ceiling was just painted over) and the high end gym hasn't been cleaned in a long time. The algae build up on pool walls hasn't been cleaned after reported. Numerous neighbors have taken cleaning their respective building walkways and pressure washing the breeze ways as no one in maintenance has. Numerous new complexes being built within 2 mile area to continue being this way. Photos available upon request

We have lived here almost 5 and a half years. We have never posted a review here about West Wind,…read morebut I would like to say that Myron, who is a member of the maintenance team, really stands out. He is always ready to help, always smiles and waves hello; very friendly and very capable. Myron is definitely an asset to West Wind Landing! :)

I would like to take this opportunity to say "Thank You DEE!" Thank you for the great work you…read morehave done in making sure that my air-conditioner was fixed and working properly. It is nice to see someone who takes their job seriously and goes the extra mile like you do. I appreciate all the hard work you have put in following up on the crack in my living room ceiling. Keep up the good work, it is much needed! Thank you again, from the bottom of my heart. You're a stand up professional man whos is reliable and committed to getting the job done correctly. Kind regards, Passie. H

Not luxury apartments. Don't be fooled. It's very loud, poor quality, unprofessional & simply not…read morewhat is advertised & definitely not worth the money you pay on rent

Avoid this place at all cost. Especially apartment 1328 and the 1300 building. We have spent the…read morelast year fighting with management to do something about the noise and drug use. We have lived below people who have made our lives miserable due to noise. I have sent video after video of the noise with video of such extreme noise that pictures are falling off my walls. We tried speaking with our upstairs neighbors and my husband was threatened with violence. The apartment management did nothing. Event after event the management did nothing and that seems to be a pattern here. The grounds are not maintained and the apartment complex sublets during the summer which allows for very sketchy people inside the complex. Please do not fall into the trap we did looks are not what they seem.

I cannot recommend The Olmsted enough. The time I spent living there was one of the best times of…read moremy life. It's so much more than an apartment complex- it's a community that truly feels like home. Every time you walk through the door, it feels like you're coming home to family. The people there genuinely care about you, your pets, and your experience. They take the time to get to know you, listen to your wants and needs, and make you feel like you're more than just a resident. There's a warmth and sense of community at The Olmsted that is rare to find, and it made living there incredibly special.

I am submitting this updated experience as I have come to management numerous times regarding the…read morenoise and lack of being courteous to tenants that stay below them. My spouse and daughter ( Who attends SCAD) has homework and myself get up early for employment. The tenants above us seem to do their best to be disruptive and seems they do their best in making excess noise i.e. Walking heavily, moving furniture, I have asked management to speak to them and let them know the floors are not sound proof and it does not seem management has spoken to them and it worries me that tenants do not have to follow Olmstead policies/by laws and my daughter does not get the opportunity to study in quiet environment. I wish that more could be done to support a more professional environment for the cost of living at Olmstead. r/

Best HOA management company our neighborhood has had - ever!…read moreEverything is running much smoother than ever before (20 year resident), and while they're paid well, we feel it's money well spent.

This review was removed from their page because they don't want the general public to know the real…read moretruth. How they don't return calls, messages,emails and hang up on residents at HCP. It's sad when the President hangs up on a resident here. Those wanting to purchase in Hoover Creek for recreational boating, resort living or as a rental investment please continue reading. Buying into Hoover Creek does not guarantee you a boating space or an option to rent your unit. There is no RV parking here. There is a waiting list for both that Keystone/HOA Board Members will not disclose to the residents. Several boat spaces remain unoccupied for 2+ years while you are placed on a waiting list. Then there are several boats occupying boat spaces that have been out of compliance with our bylaws and the state of GA, showing signs of abandonment and neglect never touching water for 2+ years but never receiving violations/fine/tow? Receiving parking permits that were issued this year with expired registration. They use these spaces as storage since it's more cost effective for them than a storage facility while you wait patiently for a space. The Board are quick to fine/tow vehicles/vessels within 24 hours but turn a blind eye to their inner circle of family/friends. Veterans are informed to remove their vessel from the dock while family/friends of board members remain untouched for weeks at a time at the dock. Keystone/HOA replied that no fines would be issued to certain residents if they comply only to find out they were fined in increments that's beyond reason. If you go to the office to complain why things are not being done in a timely fashion then you're blackballed from the office. You're not allowed to ask questions. Vehicles sitting for 1+& 2+ years at a time with no visible parking permit not being moved after 14 days it's consider storing while you search for a space near your unit. Once again it's cost effective to store a vehicle here and cancel the insurance than it is to go to a storage facility paying $100+ where you are required to show updated registration and insurance for a vehicle/vessel. Requirements to rent your unit is a two year waiting period after the date of purchase, compliments of an active board member. Then you are eligible to apply to be put on the "secret" list for the HOA to review your application to lease your unit. While other individuals having no limits to owning a handful of units here and others owning several garages. In the same breath KEYSTONE/HOA notifying home owners that they can't separate their garages from there units if they decide to sell. Residents are charged $60 for each amenity card even if it fails to operate regardless of the condition. Board members are more concerned with residents leaving mud on the dock railings than investigating the individual who is tampering with fishing gear at the walkway dock. Receptacles not GFI protected in wet locations giving residents a false sense of security, what a shocker. The Board received a reinforced front door to the office because they felt unsafe while leaving their residents exposed with a failed security gate 24/7 weeks and months at a time with no security guard. While the disable have to struggle to enter the pool house door limiting their access to some of the amenities here. All that the residents want is a communication bridge between us and the Board/Keystone not the gap that we have now. For instance not responding to our portal complaints, messages and not returning phone calls while porch units are at a breaking point of failing, gutters so clogged that the rain is diverted against the windows for months at a time while they say a tech was notified. This is not resort living. This is not fair to the residents who live here full time not part time. Board members make decisions that affect us full time residents while they go home to their permanent homes outside of our community. The grass is definitely not greener on this side of our community gate. This post was removed by Keystone. They don't want the real truth out.

Safety Concern Warning for residents, Botanic Luxury Apts in Pooler, GA has been struck by…read morelightening several times and may not be grounded properly. I would give zero stars if possible. My final balance at move-out was $165.82, which I paid via Cashier's Check. The property manager, Taylor Snyder, deliberately shredded the cashier's check that I mailed certified return receipt to make the final payment. She admits. Venterra Realty sent my account to collections to attempt to collect on a bill that was paid. The collection agency, National Credit Systems, Inc. located in Marietta, GA, threatens to report my account to the credit bureaus which is fraudulent due to the fact that they are attempting to collect a debt that was paid in full. Venterra Realty sent this paid balance to collections. When I called to resolve the issue, Taylor Snyder refused to give me her name, repeatedly stating 'I am the property manager' in an aggressive manner. A different employee, Virginia, was pleasant and professional, but Taylor was antagonistic and uncooperative. I sent a formal complaint to Regional Manager Sondrah Laden on May 5, 2026. As of today July 11th, 2026, I have received no acknowledgement or response from Sondrah Laden nor Venterra Realty. Venterra Realty has ignored my attempts to resolve this fairly. This company took my payment, destroyed it, and then refused to fix their own errors, sends it to collections and refuse to communicate with me. I've sent numerous certified return receipt letters and email only to be dismissed. Avoid this Venterra Realty, the Botanic in Pooler, GA and this management company at all costs. This site has been struck by lightening numerous times and seems like it was not grounded properly, this should certainly be a safety concern for residents.The Fire Marshall had to remain on site due to the risk involved while I was a resident there.

Best part of this community is the maintenance team especially Warren he is always helpful and…read morefixes things in a timely manner . He is always there and I love how friendly and amazing he is I will miss him when I leave . Absolutely the best part of this company hands down . I watch him rip and run and work hard to keep the place nice and he does it all with a smile