Bought my bike new from them, they damaged it several times doing routine maintenance and when I went in for the big service I told them my exhaust bracket was loose. Got the old 'no problem it's on our list to inspect'.... lost the bracket on the ride home and when I went back they said they don't check that, they changed their tune when I showed them where they checked off on the service sheet that they looked at it.
Parts they sold me and installed were installed wrong and another dealership had to fix my bike 10 hours away from home and they said whoever installed the parts wasn't qualified... Mackie's told me tough luck and I had to spend another 700 to fix it from my own pocket.
I'll never be back and I'll never stop telling people how bad the service is. read more