This place is terrible! i Went to buy a bike and put a deposit down and days of not getting…read moreanywhere with my financing, i decided to look elsewhere. I Found the exact same bike, newer, for much less. i Asked for my deposit back and they gave me the run around, asked me to write a letter explaining why I didn't want the bike and then they would refund me. I told them financing was taking too long and I found another bike. The owner John, spoke with my wife, insulting her and threatening to deduct money from the deposit. They are still not refunding the money, and are refusing to give the full deposit back. They are crooks! Stealing innocent people's money and doing bad business. DO NOT SHOP HERE.

I have been riding motorcycles for seven years as of yesterday, and for that entire time haven't…read morehad a better experience than here. they aren't perfect, but I truly believe they deserve five stars for the ways they go above and beyond for customer experience. For helping me with bike issues more times than I can count, here's to you cycleworld!

I went there last year to pick up a helmet and dude who served me was awesome. Maybe that was also…read morea part of it but this place just had a cool chill vibe. One of those intangables but I appreciated it. Too bad i live in the east end.

Easy to book. Serviced as expected, billed as quoted. Would deal with them again. Very…read moreaccommodating allowed me to drop off and pick up bike outside of regular hours. Very nice man.

I'll be ordering all my parts from these guys from now on. Was in a bind for an oil pump for my 89,…read morecalled all over Ontario. Got ahold of Tony there. Awesome service. He kept in good contact and gave me a very excellent price. Shipped to my house in two days, packaged perfect and safe. Bolted together nice. Couldn't be happier. These guys know bikes. Need parts or service, go here. Got my support for sure. Many thanks!

only place for realiable Harley service, oil change while you wait, I've been using them since…read more1979, it's had changes of ownership but still deliver on service.

Do not even think about going anywhere else. Adrian is reliable, kind and extremely helpful. He'll…read morego above and beyond, and will make sure your ride gets to you in perfect shape. He's a pleasure to deal with, has awesome prices, and there's no surprises. As a first time bike owner and a newbie to it, he was so helpful in even giving me tips and tricks that I wouldn't know without him. Would not hesitate at all to recommend him to everyone (and I already have!)

Best service in town! Reliable, prompt, experienced and knowledgeable. Reasonable prices. Adrian…read moretwice provided me with time and money saving advice making towing my motorcycle a breeze.

If you value your time and money, please do not come here. I'm writing this post, because I…read moregenuinely want everyone to save their time and not have to experience the poor service here. 1. Extremely short staffed. - Staff is overwhelmed by the number of customers. There is consistently customers standing around waiting 30 plus minutes to get helped. Worst offender is the helmet section. You are not allowed to try on helmets without staff supervision, but the staff is never available to help... 2. Poor knowledge about their products. - When you ask the staff questions regarding gear, like gear armor rating, helmet certification, glove material, etc. They will go to their computer and read off their website for you. Unfortunately, I already read the info on their website and know the information is lacking there, which is why I asked them in the first place... 3. Severe lack of inventory and premium prices. - Nothing wrong with charging 10-15% higher prices compared to web based dealers, I will pay for the convenience and access to a large showroom and see gear in person. Oh wait, nothing is in stock! If you did some research, you'll come to realize that what they have plenty in stock is sub-par rated gear and still cost a premium. I understand if there isn't much gear stores around the area. If you must come here, be sure to bring a knowledgeable buddy to make sure you don't get trash at a premium. I ended up measuring myself with a soft tape and got my gear from websites. Fantastic service and easy return and exchange for size.

GP Bikes was since forever one of my 2 go-to stores for motorcycle gear. I Decided to give them a…read moreshot headed East and bought a new bike. Given that their contract says they have 90 days to build and deliver the new bike or give you your money back (not including the damage claim which would surely follow) As a condition of sale I was verbally promised the bike in 1 week within the terms and conditions of the contract. While the sales-person was knowledgeable and responsive it appears their customer service is based upon the premise of "look surprised...show concern...do nothing". While my bike was delivered 3 weeks later I suspect their business model in this regard is driven by the mere fact that their service department may be much more profitable servicing rather than assembling motorcycles. On the positive side...the actual delivery and assembly was excellent. Interestingly others on this forum have had a very similar experience.

Picked up a set of used exhaust pipes from them for a great price. When I got there, the pipes were…read moreright in the front waiting for me. Very happy.

The fellows at Motor City have serviced and maintained my HD for a decade and I find them to be…read moreexperts in the field. In addition to their skilled staff, they are honest and can be trusted to give you a "fair shake" when you have a problem with your bike. You can't go wrong with these guys. RJG

I've known Fawaz (the proprietor and owner of this establishment) for a short while, and his staff…read moreand business practice is nothing short of top notch. A quick call in netted me a properly scheduled appointment with a callback to insure that it was to be maintained. They offer a 35 point inspection on all work done, insuring that the customer knows of any shortcomings on their bikes when receiving it from them. They'll often times negotiate with suppliers to find the best price on the highest quality products, and the technician will even come out of their shop to go in depth with you regarding potential issues with your bike that may arise. I really recommend this shop. The only real issue I have with it is that it's usually pretty booked up, so it's always good to arrange an appointment a couple weeks in advance.