My husband and I visited Durango Dental Group today for consultation. Dr. Kwok gave us a second opinion but did not want to waste her time with questions about other procedures needed. For two implants with all the necessary procedures befor and after, like extraction, bone build up and crown, the office price without their discount is $27,000. With their discount, the cost would be $18,000 to $19,000. This is highway rubbery. I don't know why we even visited this place again since we had been charged $5,300 for procedure called ofseous for one tooth. Research says, it should be $1500-$3000. Do not accept their prices but do your due diligance and get other prices unless you have money to burn. Linda read more

I called in to ask for a simple estimate for a procedure and the receptionist was so rude and disgusting over the phone. I definitely will never ever plan on coming here based on how she treated me - zero customer service skills. Please get a new job if you can't be nice to people on the phone. read more

I can't say enough good things about the excellent care I received at Durango Dental. As luck would have it, I had a dental emergency on a weekend. I also have bad dental anxiety, so it is important to me to be comfortable with the providers. Emergency dentists weren't available or were way out of my budget. I found Durango Dental via Yelp, and not only were they reasonably priced, but they also have appointments 7 days a week. When I called, Jamae answered and was friendly, helpful, and reassuring. She took my information and was able to schedule me the same day. She was even more amazing in person during the check-in and check-out processes. How fortunate this practice is to have her as the first introduction a patient received to the practice. Once back in the treatment room, I was greeted by Dr. Huang. She patiently listened to my concerns, reassured me, and came up with a plan I was comfortable with executing. She was assisted by Ryan, who made me feel like I was an old friend and ensured that he explained every step to me. My follow-up with Dr. Kwok to continue my treatment plan was excellent and hassle-free as well. Everyone I encountered in the practice was so patient, kind, and caring. It is evident that they take great pride in their work and patient centric care. Highly recommend this practice! read more

Been going to this dentist office for a few years- I love this place! All of the front desk staff, assistants, hygienists, dentists- super welcoming and friendly. I come every 3-4 months for my cleanings and always satisfied with the experience. I recently went to get my teeth whitened and they came out great! I recommend this dentist office for sure! read more

Dr. Masaki is sooo very nice with his patients, and he is also honest. He doesn't say you need extra work done, if you don't. He is the best dentist I have ever had. read more

They didn't run my insurance correctly telling me I needed to pay $1700 out of pocket.

My second visit with Dr. Kwok was less than desirable. Didn't want questions, did a 10 minute cleaning and charge my insurance an outrageous fee. She didn't bother to check my gums, just x-rays and less than 10 minutes of scraping my front teeth and done. What a rip off. Will never go back. read more

Seriously they set up an appointment THROUGH MY INSURANCE, call me two days later and tell me that they don't take my insurance (they are listed and my insurance company made the appointment) and then they have the nerve to text me and show up? A bunch of entitled people that don't realize customers is how they get paid! YOU HAVE BEEN WARNED And don't even get me started on her attitude read more

These people suck! Dont even bother calling to ask any questions! They don't even want to answer your questions and can't even give you a simple estimate like theyve never done jobs like yours before. Customer service is careless. They're not helpful at all. read more

Honestly hate the dentist but this place has definitely changed my mind on that ! There very caring and very nice I truly love the treatment I get there , I can say the office / receptions are sometimes a little moody but for the most part are nice as well read more

It's been two years that I've been going to this office and 5 star is the only rating that explains the quality of this place... I had an emergency situation two years ago , I couldn't get my dentist at that time but Durango dental got me in and Dr Masaki exceeded my expectations. Even though office is at the opposite side of the town I kept going there for all my needs... I recommended his office to my friends and all of them are very satisfied with his work and office efficiency. read more

Dr. Nisaki. Is the best. I always know I'm going to get the best options and advice. He goes above and beyond for his practice! I always feel welcomed! However, sadly his front office staff is short and off putting. I feel that front office people could show more personality and be more up beat. It would complement the rest of the practice. I've recommended family and friends to this office. read more

Dr. Ashley Perkins is not only knowledgeable but kind and professional. She listens and works with what is best for you. The best numbing I ever had... painless! The staff is great! I highly recommend. read more

Excellent service!! It was easy to make an appointment. All staff was super friendly. Doctor gorden Wells pang did give me an excellent honest review and not one like pretty much every dentist in this country gives : every single thing is an emergency just so they can make money. Not the case at all here and very very appreciated!!! I had many x rays taken, they take this very serious. Excellent cleaning done by Joie. I also purchased the prescription tooth paste for sensitive gums by my request as this has helped me a lot in the past. Thank you yelp for finding this gem!! read more

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Dr. Kwok is hands down the best dentist I have been to. She is gentle and explains things as she goes which eases my anxiety. Highly recommended! read more

I hate going to the dentist. I finally found Durango dental and everyone is so nice. I love that they take the time to make sure I'm comfortable and bring me a blanket when they notice I'm getting cold That extra touch of care is what makes me coming back, no matter how much I hate the dentist. read more

Came back to add my crown and wow, the dream team here. Ryan - dental assistant is phenomenal as well.

They charge $375 and up to extract a tooth. That is outrageous. But of course the have a "payment plan".

I never had a dentist that cared so much like Dr.Kwok. I wish she was my dentist from day one, then I wouldn't hate going to the dentist office. She takes her time with me, and listen to my concerns and she made my experience a great one. Thank you Dr.Kwok ! read more

I was so pleased and happy with the cleaning by Dr Kwok. She is very patient and listens to my concerns. Very professional and knowledgeable, explains and clarifies my concerns in a easily understandable way. Office staff are also very nice, clean and comfortable environment. Overall, great experiences. Will go back again and bring friends over too. Highly recommended. read more

I wanted to like this place, but what I found is a dentist who was using dishonesty to sell more expensive procedures. What happened? A few months ago, I went in for a routine cleaning--the kind insurance pays for every six months. At that appointment for a routine cleaning, the dentist said I had gum recession, and also said I needed a deep cleaning. This surprised me, because I have had gum recession my whole life, and no dentist has ever suggested a deep cleaning. In fact, I'd been to Durango Dental six months before, and the prior dentist I'd seen there--Dr. Pang--hadn't suggested it. But for some reason, on my most recent visit, the new dentist, whom I had not seen before, said I needed a deep cleaning. This new dentist also said I should come see their periodontist for gum grafts to fill in my recession, and that the periodontist would not see me, and would not do the gum surgery, until after I had the deep cleaning. When she said this, I had a feeling that the dentist wasn't telling me the truth. I had a strong feeling that the dentist was telling me a fib that I had to have the deep cleaning before I could get the gum graft, in order to sell the deep cleaning, which costs much more than a routine cleaning. Why did I have that feeling? Because when I hesitated about doing the more expensive deep cleaning, she acted as if she was doing me a favor to do the routine cleaning that I came in for. She kept saying, "Well, as a courtesy, I will do the complimentary cleaning for you this time" (by complimentary cleaning, she meant the routine cleaning that my insurance company pays for every six months). When she kept saying, "complimentary cleaning" it didn't feel right to me. It felt dishonest. I finally asked her, "Why are you calling this a 'complimentary cleaning', and acting like you're doing me a favor if you provide one? This cleaning that you're calling 'complimentary' is paid for by my insurance company. Why are you suggesting that you're doing me a favor of providing a free service when my insurance company is paying for this?" How did she respond? She said, "Because I don't get paid when you have the routine cleaning." At that point, I could see what was going on. When she said, "Because I DON'T GET PAID when you have the routine cleaning," It seemed clear to me that she was suggesting the deep cleaning because it cost more money. In other words, she was going to "get paid" if she sold a more expensive procedure. She wouldn't "get paid" if she did the routine cleaning. She was calling the routine cleaning "complimentary" because it wasn't going to put money in her pocket. At that point, I left the office. I didn't trust her. I wondered to myself, do I really need a deep cleaning before their periodontist will see me? Do I really need a deep cleaning before I can have the gum graft done? It turns out that she was not telling the truth. She was in fact lying to me when she said the periodontist wouldn't even see me if I didn't have the deep cleaning. How do I know? Today I had my appointment with their periodontist. Not only was he was willing to see me without a deep cleaning. He was willing to do the procedure without a deep cleaning. So what did I glean from this experience? Maybe I need a deep cleaning and maybe I don't. But I can't trust Durango Dental to tell me the truth about that, so now can hopefully find a dentist who will tell me the truth in a way that's not tinged with the desire to line their own pocket. If I need it fine. If I don't need it, also fine. But I will never know the truth when it's clear the dentist is thinking about their commission/bonus from selling a more expensive (and painful) procedure. P.S. I went to see the periodontist in their office because he was an independent contractor and I thought he might conduct himself more professionally. That experience also was a disaster. I'll save it for another review. read more

Going to the dentist is never a "great" experience but Durango Dental group by far exceeds my expectations. From the friendly manner they check you in, to the gentle way they handle the exams, the staff here makes you feel at ease. Dr. Masaki is fantastic!! He goes over is treatment plan throughly and answers any questions. Ryan at the front desk was amazing and helped me with an affordable payment plan. If you're looking for a family dentist Durango Dental is definitely the right choice!!' read more

Durango Dental Group - General Dentistry Near Me - Las Vegas, Nevada

Forgive me for the goofy picture haha, but this picture is a prime example of great Dr.Kwowk is! She's very easy to talk to, very educated, and overall a loving provider. I had been to this dentist over 10 years ago prior for a extraction, and earlier this year I had a really bad earache, not knowing I needed a root canal! They took me in immediately same day appointment, went above and beyond, and took care of my needs. If you ever looking for a dentist, Dr.kwowk is the one. (: read more

May 28, 2021 I had a tooth emergency. I was in extreme pain for over 8 hours and this was a holiday weekend. I was worried that I would have to wait until that Monday before I could see a dentist however I found this office of my ins co. website and they showed Saturday appts. I called Saturday morning May 29th and spoke with a fabulous receptionist who could tell I was in extreme pain and was kind enough to speak with Dr. Pang about a last minute appt. The dr agreed to let me be a walk in and I was there within minutes. Dr pang has amazing bed side manner. He made the process a delight and they even offered me a blanket when I got cold. I did spend the entire afternoon in his chair because I was a walk in but he was able to do a full root canal, crown and 2 fillings and I was able to walk out with minimal pain. 7 months later my crown is great and little to no pain. I do have much more work left to do and I plan to go back. I've only been there once and worked with Dr Pang but I will be back just for him! Give them a try. People usually only leave bad reviews but I had to share my positive experience. read more

It is my recommendation to avoid Durango dental group at all cost. I am of the firm belief they do not care about patients! I called this morning in intense pain. The dentist I normally see is out today. They refuse to allow me to see any other dentist regardless of how much pain I am in. Their answer is for me to continue to suffer. The person who answered the phone, her name is America, lacks compassion, understanding and I feel as if she really doesn't care! I asked a couple of very direct questions and she refused to answer or even attempt to get me an answer. Under normal circumstances that type of service is frustrating, but I expressed to her that I am in intense pain... It is my recommendation to be careful of a dentist who cannot make time for you when you were in extreme pain. They do not care about me, which leads me to believe they will not care about you, but I guarantee they care about your money. And that's all. There are lots of dentists in Las Vegas and you would be better off finding one other than Durango dental group. Find one that cares about you as a patient. read more

My daughters and I are new patients. We did our first visit for hygiene and annual check-up. The minute we walked in the front door, they greeted us with big smile on their faces. All the staff were nice! Amanda helped us checking in using the iPads. She's pretty awesome! Ryan, the dental assistant was amazing also. Dr. Masaki is very welcoming. He made sure that we all feel comfortable with everything. He's funny, kind and very professional. If I can rate them 10 stars, I would. I can't stop talking about them with my families, friends and co workers. Highly recommended read more

I've been a patient of Dr. Masaki for about 2 years. I love the team at Durango Dental. Check in process is easy and efficient. Everyone is respectful of a patient's time and Dr. Masaki uses the time he spends with patients appropriately, taking time to get know me individually but still getting me in and out in the hour with a job well done. He's straightforward and offers multiple options to ensure comfort. I trust his expertise but more importantly, him. read more

Outstanding! I never felt so relaxed and at ease at a dental clinic before. Thier staff are always welcoming and greet with smiles and attention. My dentist, Dr. Ashley Perkins, could not have been more professional and her understanding of my concerns and finding the solution was impressive. Her amazing personality and sense of humor really made for a pleasant visit every visit. I highly recommend this business and Dr. Perkins. read more

Best dentist ever !!!! Everyone there is very respectful they treat you nice and they really care about your teeth !! Can't say enough nice things about the hole staff and doctors!!! Now it's a year later and still can't thAnk the doctors and staff there enough .. would recommend them to anyone looking for a great dentist !!! read more

Where do I start ? I've been going to this dentist for 3 years. I get cleaning here. I was honestly happy thinking okay if I come here to my appointments my teeth should be fine . Or t least I would be told if anything is wrong. I had braces for over two years. After that I was told I had few cavities and I started doing the filling as requested. But months later I got pregnant and I realized my tooth was broken . I thought was one of the fillings I had recently got taken cared of , but no when I got there the dentist told me I had a broken wisdom tooth and had a very bad cavity. I asked her how come I been coming here for THREE years and no one told me my wisdom tooth was bad and had to be removed? Her answer was yeah the dr told you 3 years ago . I was like no the dr told me if my orthodontist had mentioned anything about my wisdom tooth. Long story short I thought by going here every 4 months to do cleaning I was in good Hands but I was wrong . They keeps doing cleaning and charging me and not telling me how bad my wisdom tooth were. I am definitely not going back here. Oh not to mention I also have gum recession and I asked the dr about it I believe her name is Natalie when I asked her about my gum recession her answer was one thing at the time . Oh I'm sorry I should just wait and lose all my teeth over here! I do miss the dentist who used to work there . But unfortunately he was transferred to a different state. Now I'm pregnant and suffer from pain because I have a broken wisdom tooth with cavity that I wasn't aware of . And I was going here for 3 years and I thought they were doing they're job . read more

The staff at the Durango dental are Amazing. Always so professional and friendly and make you feel very comfortable. I highly recommend going here if you need a dentist read more

You know.. I haven't had dental work since I was a kid many years ago. I never liked places like this. Well.. one day I had some pain; usually how these things go. Sure enough, need a root canal. I was scared out of my mind! To the literal fullest. This place was far from me(100 miles) because everywhere around me said they won't accept Delta Dental. These guys accepted it. Making an appointment was simple and easy. The doctor, was amazing. Kept me calm, was patient, and explained everything to me. This guy is literally awesome. 10/10 if I have another huge issue again, I'm coming here, I don't even care if it's 100 miles, it's worth it. With my insurance, I paid only $200 bucks. read more

Professional, friendly & kind. Great team work and excellent facilities. Very organized and felt very comfortable starting with a new dental team after relocating from NY last year. I still miss my NY dental practice after 30 years together. So happy I found a reason to say ' I love my new Durango Dental Team. Dr. Masaki is a nice guy who is smart enough to surround himself with fantastic support people. Thank you. read more

I feel very safe and comfortable with the dental staff. They treat their patients with the highest level of care and respect.

Let me just start by saying I generally hate dentist offices in Vegas because I feel like they're always trying to rip you off and pay for services you don't really need. This is definitely not the case at Durango Dental. The appointment was super easy to make and I love that they're open late on Tuesdays so I can come right after work. The overall appointment went very well. It was my first visit so I got X-rays and a cleaning done. Doctor Matt was my dentist and he was super friendly and down to earth. He examined my X-rays and did my cleaning within a one hour time span. Crazy fast for what you expect from a dentist. The rest of the staff was very friendly and helpful too. I'm really glad I found this place and highly recommend it to any new inquiring patients! read more

This is the best dental office that I have visited in many decades. Very professional, team spirit. I had the sense that staff is well managed and happy. The doctor treated me intelligently and with respect detailing my care and options as a peer rather than just as a patient. The hygienist gave me my first updated brushing instructions since I was a kid--very useful based on my personal dental care shortcomings. This group appears to genuinely care for its patients. Highly recommend! Note: they had a promotion whereby I received a discount by donating disposable diapers for homeless sheltered families. That is heart and community caring. Love is good. read more

I had a tooth issue one night. Called the office the next day and they were able to get me in that same day. They even set up another appt at the end of the day so they could get the next step going. The staff is always very nice and helpful. We have been going to the same office since 2006. read more

I LOVE Durango Dental !! This coming from one, who like most are hesitant and a bit afraid of DENTISTRY' It's the PINCH for me of that huge numbing needle. lol.. Ashamed to say I have neglected the health of my teeth for many years I walked into Durango Dental smiling and in alot of pain. The office is filled with a beautiful mix of awesome human's that work well together. DR KWOK and ANIYA are compassionate, understanding, patient and kind with a gentle ease about them.Not once was I made to feel guilty about neglecting the health of my teeth for so long. They didn't treat me like a number, I felt Welcome and comfortable from the moment I walked in the door to the moment I walked out. Alex's laugh ( front ) is contagious and Ryan's conversation ( back ) is familiar in the best way! Love you guys. 1 major procedure down and a couple more to go my anxiety and fear no longer exists,thanks to Dr Kwok, Aniya and Team. I am excited and ready for the next steps of my dental journey and don't want to do it with anyone but Durango Dental. Love Love Love Thank You again. read more

Fantastic place to go for a great dentist. They care about their work and patients. The front is super.

Second opinion went great! Dr Kwok explained everything and broke down all items in the treatment plan. The whole staff was super nice, sweet, and smart! I loved the outcome of the whole experience. Definitely recommend read more