I would highly recommend Dura-Shine Clean to anyone considering their services. The staff is very professional and communicative. Due to weather problems, we had to make some scheduling adjustments to have our Tasting Room floors cleaned, and they were more than happy to accommodate our needs. We are repeat customers due to their professional and exeptional service! read more

I have tried contacting these people for almost two months now, based on recommendations from friends... I have only talked to an actual person ONCE over the phone [never called me back], and they said "someone would get back to me"... never happened. My health club was right next door, so I stopped over IN Person to speak w/them... again she stated that "someone would get back to me"... never happened. I would say if they don't care enough to even follow up on my almost begging them to clean my house... they must Not Want MY business.. read more

Carlos and his team have always been awesome and reliable with any needs my place of business or church has needed. Thanks for always trying to be a step above the rest. read more

Thank you Carlos and the team at Dura-Shine Clean! My carpets are looking incredible and my house smells amazing! What's best? Carlos was able to fit me in quickly and the cost savings was incredible. The best thing? They arrived on time, had amazing service and completed the job quickly. I would highly recommend Carlos and his team for all your cleaning needs! Thank you Dura-Shine Clean! read more

Never ever use this company! I've lost any and respect for the owners of this place and I've never even used them. Just found out on a personal level about how well they take care of their employees and it's nothing but sad! Their employees deserve much more and I hope this company goes under! read more

If you want sub-standard cleaning and sanitizing, then pick this company. I had a total of 4 cleanings from this company, and I will outline my experience for you so that others don't get the same treatment. On the first visit, I came home and everything seemed to be alright. Although upon further inspection I could tell my bathroom floor had not been fully mopped (there was still a layer on top of the tile), and dust bunnies still lived under my bed, the couch, entryway bench, nightstands, and entertainment center. Ok, this was just the first cleaning I thought. On the next one I'll tell the girls exactly what I want. Second cleaning I asked the girls in person to make sure that the bathroom floor was mopped fully and that the floors were swept and mopped under all furniture. Get home that night, bathroom is clean, but still have some dust bunnies under the bed and couch. Ok, I thought to myself, I obviously wasn't clear enough on what I wanted done. Third cleaning, I had 3 glasses in the kitchen sink (empty, water glasses) and one laundry basket of clean clothes on my couch. It had been one of those morning as I left in haste and forgot to take the laundry basket off the couch for the ladies. Not a big deal, I figured they would at LEAST clean around the laundry basket. NOPE. The couch was completely untouched by the cleaning ladies. Also, the sink was left unclean as well, in addition to my kitchen table, and still the pervasive dust bunnies under the main furniture items. After this cleaning, I called the office the next day to express my concern. It was not until after 3 cleanings I was even given and/or made aware of the company's cleaning policies, something that should have been provided to me when I first became a client. Some of the policies include that if a door is not open to a room they will not enter it, if personal items are on something they won't bother to clean it, etc. I understand these policies are necessary, but they should have been provided to me PRIOR to my first cleaning. All the company offered me after this cleaning was $10 off the service. Fourth, and final cleaning. Alright I decided this time I would be crystal clear on my expectations. I emailed the office a detailed list of what I wanted done, and left a copy of it on my kitchen counter. Disappointment set in again upon returning home that evening. I looked under my master bed (which has nothing stored under it, just the legs of the bed are under there) to find dust bunnies there, under my couch, entry bench, night stands, entertainment center, yep, more dust bunnies. I called that night, but the office was closed. I received a call the next morning from the office gal. It was at this point that I was sorely upset and disrespected. The office lady said that she spoke with the cleaning ladies and the housekeeping manager and according to them, they swept and mopped under all my furniture. So now not only was I being called a liar, but my house was still not done to my expectations. She said it was "not the policy to move furniture in order to clean." I DID NOT expect furniture to be moved, but I do expect the employees to reach out under the furniture with a long handled broom and mop to clean when I am paying them good money for a service. Either way, even if they have a hard time reaching under a queen sized bed to sweep, how does that explain not cleaning under a couch or a bench on hardwood floors? The office manager only offered to take off money from my last cleaning, and then they said they were going to terminate my client status. First off, that my job to discontinue my services with the company. Second, that still didn't FIX the problem or get my house cleaned properly. I will NEVER recommend this company to anyone looking for a cleaning service. read more

I have used this company several times and have been very pleased each time! They do a thorough job and leave my home sparkling clean! Last time they came was to clean after we moved. I hadn't cleaned the fridge out or most of the cupboards or drawers, etc. I figured the fridge at least would still need to be cleaned when I went over to finish up the details later. But, it was all done! The fridge looked amazing, the cupboards, drawers, every room looked immaculate! Plus, this company is made up of great people who truly have a passion for cleaning! read more

The owners are nice, but the service wasn't great. After a few cleanings they still couldn't get things right. They couldn't correct the issues even after we gave them instruction. Probably fine for commercial but not for your home. read more

Durashine is a very reliable professional company that listens to its customers to make sure you get the service you need. Their stuff is efficient friendly very timely and overall the was better than expected. I recommend Dura shine clean for interior exterior maintenance any service you could possibly need with cleaning your home and affordable great quality service at a great affordable price! read more

Like another reviewer (Todd), I cannot get these people to call back. I have left voicemails, left a message with a person in the office, I even talked with a lady representing them at the local baseball team (Dust Devils) game.... Still nothing! Completely unacceptable. Maybe they're a front business and don't want real clients. Strange thing not being able to get a call back to give a company business. Wish there was a star representing worthless, because I would give it to them. read more

I just hired these guys to clean my carpet. The price was great, they showed up right on time and were very professtional. I just bought a house and last home owner had a dog. before they showed up the house made me sick, now you cant even tell there was ever a dog! I will be calling these guys again for sure! read more

I was quoted $350 for a "move out / deep clean." The house was not dirty to begin with, but it had been lived in for one year and I wanted a fresh look to list the house. I had to spend two hours cleaning what they missed, which included all cupboards and drawers in the kitchen, stove drawer, flooring around the refrigerator, and corners of closet shelves where they could not reach. The house is 1500 square feet, but only about 200 sq. feet was vinyl flooring. They could not clean the carpeting, which I knew ahead of time. (Apparently they don't clean carpet in Moses Lake.). They cut the bill in half which seemed fair given they did a great job on the windows, both inside and out. The most disappointing of all was the manager did not feel it was important to talk with me, but left the phone calls to a gal in the office. SHE should get a raise! She was apologetic, understanding, and professional. read more