They were able to come out quickly to service a broken gutter. It had detached from our house. They…read moredid a nice job communicating the problems in a clear and concise manner. They offered recommendations of additional things that may need to be serviced that we would not have known until too late. But they were not pushy at all. They did a great job. I would use them again.

We have a fairly old house, and having done enough work on it myself, previous owners have patched…read moreso many things up with "creative" solutions that nearly every project ends up being more complicated than expected. Earlier this year, our gutters and front awning were damaged in a storm. I'm normally a DIY kind of person, but I've been suffering from a lack of mobility for the past year or so after a back injury, and found that I wasn't going to be able to get around to doing any kind of repair myself. We dreaded the cost, but bit the bullet and reached out to a few local contractors. These guys responded quick, came out quick for the initial assessment and quote, and gave us a reasonable price and timeframe for the work. A few other companies had comparable prices, several were much more expensive, but the professional communication from this team sold us. The job had to be rescheduled, at first, because of weather, and then again due to the unpredictable schedules that come with custom work, but they responded quickly to calls and e-mails, and kept us in the loop. Finally, the big day came, and during the course of setting up to work, they noticed some issues with our house's novel construction, especially with the way our roofers had not left much of an overhang with our drip edge and shingles. At first, we were worried this was going to turn into a much more expensive job, or that we'd have to start shopping around again, but were pleasantly surprised when the owner himself came out to take a look, with one of their more senior employees, who quickly identified a likely solution. Not only are they going forward with the job as soon as possible, but they're honoring their original quote despite the extra work and materials, partially to make up for the initial scheduling delays. A far better experience, so far, than being left in the dark by other companies we've worked with recently, and it's refreshing to have a company honor their own quote without sneaky fees, last-minute upselling, or bait-and-switch tactics even in the face of unforeseen complications. I'm impressed.

call told me he would be here and never showed up, called the number and no answer. I wouldn't…read morerecommend this company.

Offering roof replacements/repairs, gutter installation/repair, pipe boot replacement/repair,…read moresiding installation/repair, soffit and fascia installation/repair, as well as window installation/repair. Responsive and friendly staff. Free inspections/estimates, affordable services, and financing.

My parents hired this company for a full roof replacement, and they exceeded our expectations every…read morestep of the way. The team was efficient, professional, and the finished roof looks incredible. They kept the site clean and finished on time. Highly recommend for any major roofing project.

We cannot say enough good things about SWORD. They did fast, high quality work, helped us with our…read moreinsurance company saving us a lot of time and grief. They were able to come out and give us an estimate immediately after the storm damage was done. They left our yard around our house, cleaner than when they got here. The office staff was also very professional, kind and helpful. My husband is a home inspector and knows high quality when he sees it. We will never use another roofing contractor. We will continue to recommend them to anyone who asks. We are so happy with our new roof!

R&M recently done my fathers roof and they did an amazing job! Austin stopped and inspected his…read moreroof told us to contact his insurance then Austin showed up when the adjuster came to evaluate roof. I have never dealt with a contractor who was more helpful, more on top of the entire job from start to finish than Austin. His crew did complete tear off and complete new roof on house and garage in one day and there was zero evidence they had been there except for the nice new roofs. They cleaned every bit of the old roof up. You will never regret calling Austin for all your roofing needs. It will be the best decision you ever made.

From the owner: Welcome to R&M Roofing&Siding where quality comes first…read more We are experienced and knowledgeable contractors in the roofing and siding world. We understand the insurance obstacles to help you get your new roof. We do retail as well. Please call us at (614) 230-1098 for a free estimate and let’s work together to get your roof fixed the right way.

He came right on time. He was very thorough. He moved the patio furniture off the patio so as not…read moreto get it wet when he power washed.

Hired to pressure wash and stain my fence. Did a good job pressure washing. Staining took a long…read moretime to complete, there are several spots all over the fence that were never stained and is very patchy. Upon inspection, I found stain on the hardware of the fence and on the bricks wall of my home.

We contracted Klaus Roofing for some roof, flashing, and gutter problems we had on our home. The…read morepricing was considered good for what we were getting, or at least was considered a good price at time of contract signing. The crew that showed up at our property was David (Site Supervisor) and Ricky the head of the "crew". During the initial inspection we were told that a supervisor/Project Mgr. would be onsite all of the time the crew was there, and we later found out this is NOT the case. The crew to me seemed very disorganized and did things haphazardly with little to no safety in mind. We were told at the inspection that they would be picking up after each day and running a magnet for screws, nails, and sharp items. We NEVER saw that happen and there was very little effort in picking up after themselves each day! We presented a sandwich bag full of sharp items such as screws and nails to David, David told my wife he was going to issue her a gift card, but that never happened! The job was supposed to be a 2-3-day job and became somewhat of a nightmare that lasted 11 weeks. Initially they were finished on 8/13/2024, which there were many problems that not only myself recognized being in the project management business, but my wife also picked up on. There was a list of notable issues to be fixed that should have been caught during install. Most of the issues were bent or wavy metal on the facia boards and the way they terminated the metal at the ends was below standard and what I called "sloppy". Other issues included terminating soffit vinyl into an existing painted, crown molding that not only looked bad, but also presented as a future maintenance issue. Also, soffit vinyl was loose in many areas and still is. The crew came back to fix the issues and in doing so created other issues and damage to newer house siding vinyl installed. During installing the facia covering they found areas that the facia board needed to be replaced. I gave them the green light to replace the damaged facia boards, and this was a huge mistake on my end as the facia board that was replaced was found to be installed incorrectly later due to the metal NOT fitting on the facia board. They corrected most of the issues and the damage they did to our siding, but as they corrected, they made more problems with bent and dented metal on the facia boards and some of the soffits were pitched in a weird angle and didn't look right, which is why they were back on 10/22, but as they tried to fix the "weird angle" on the soffit they cut the rake board to shreds with an oscillating cutting tool (see attached pic of damage to the rake board). Also, on 10/22 we showed David a few of the areas that needed caulk, missing metal, and an area in the rear that the metal was bent (hammer blows) and the drip edge was bent up, which he admitted to placing nails in the drip edge to "hold it down". When David showed Ricky the dented facia metal, he became angry and said "f**k this" and walked away, I showed the issues to David and he told Ricky to go ahead and replace the metal, but Ricky was very apprehensive about replacing that facia metal because they had placed nails into the drip edge and bent it up and there was no way of making that right without replacing the drip edge and the facia metal! So, the final "nail in the coffin", no pun intended was from them to give us $200 off - WOW after all the time I had to take off from work at over $400 per day and the issues to deal with! We took the $200 off due to the fact we didn't want any more damage to our home and to end this escapade! I would not do business with Klaus again and the reason I gave 2 stars as some things were done correclty - gutters were installed correclty and all the roof and flashing work was done well, but due to the problems encountered with the facia metal and soffit I would not use them again!

I just had my roof replaced a few days ago and everything seemed above board until the old shingles…read morewere removed!!! I had a bid around $10K for the roof replacement with a side note that an additional charge of $65 per board would be required if there was any damaged wood. I was told I need a whole new roof deck because there were 1/2" gaps between the existing roof deck, no mention of any damaged wood. It's now my understanding the 1/2" gaps are not uncommon. The additional charge was $3,750, which is a 38% upcharge to my bid. I don't understand how this is legal or ethical. Certainly, that kind of issue could have been identified prior to the day of installation with a simple attic inspection. Although the workmanship was great, this has left a sour impression for me. Unless you are roofing savvy, which I am not, these are the gotchas that can create a volatile situation. This type of last-minute upcharge is what give the contractor industry a bad name. Shame on you, Kraus Roofing!!!