Lonnie Dixon and his team installed 2 new mini split units in my home. Very courteous and…read morerespectful. He responded to every call and inquiry I made and did so very timely.I am very satisfied with the products,but am especially impressed with the customer service.Highly recommended.Straightforward guy who don't try to feed you bullcrap or sell you more than you need. Very satisfied customer.

Matt, the installer, did an overall excellent job with my Trane air-conditioning installation. In…read morehindsight, looking back at what he did, I now see that he indeed did a great job installing my AC. Thank you, Matt.

Elliott Heating and cooling refuses to fix my two year old Heat Pump after I have paid them…read more My name is Jason Coleman and I bought a $5000 Trane Heat Pump 1 winter and 2 summers ago. When I turned my heat on this year it would cut on and off randomly. I replaced the thermostat and wire with equipment rated to work with my heat pump but it still did not work. I called Elliotts and they said they would send someone out. I was home for lunch when the first guy came out and saw what he said was a bad board withing seconds but then I had to leave for work. He replaced that board and told my wife the thermostat was wrong and charged us $120 (that's 1.5 hours) to not fix anything. I called back and they sent a second guy, he also said the thermostat was the problem and a bad solder joint on another board but that we would have to pay again if they replaced it under warranty. I have replaced the thermostat and fixed the bad solder joint and it still doesn't work. Phillip at Elliotts is telling me I still have to pay them $80 and hour to come back out even though they still haven't actually fixed anything. He even had the nerve to ask me "If you took your car to the garage you would expect to pay them for their time right?" I would not expect to pay for it if they did not fix my car. This last call (forth time) I tried to speak with someone else only to have Philip inform me that the "buck stops with him" and have him hang up on me. I actually thought dealing locally would be better, this has been a $5,000 lesson. I will not deal with Elliotts again.

We had a pretty bad drip in our shower and the toilet in the same bathroom was running all the…read moretime, these had run our water bill up close to $25 month. We called and scheduled an appointment pretty easy, however the workers showed up 2 hours late. Other than that, they knew what they were doing and got the job done.

We hired this plumber when we were new to town and in a desperate situation with our water pump…read more They charged us $2400 to replace the pump. Two months later we returned to another plumbing mess with the same pump. We called them and they provided no warranty on their work and wanted another $2400 to replace the same that pump. They bought the pump at Lowe's and would be able to return it to them for full refund as the pump itself has a 2 year warranty. I would strongly advise not to use them.

Gordon of G&L Plumbing is excellent! Office Number is (606) 637-7103 or (606) 478-7400. I noticed…read moresome moisture under the crawlspace of my home and was worried about a possible leak. He found the leak and repaired it the same day!! In addition I had several extra plumbing issues that I wanted him to address and he kindly investigated each problem and fixed them all! Not only that but he was kind enough to explain what to look for future problems and how to maintain my plumbing properly. Gordon is a true professional and I couldn't recommend anyone more highly! He is quick in returning calls, extremely knowledgeable in his craft, very clean and careful in your home and most importantly very honest and kind!