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Dunne's Pharmacy

5.0 (1 review)
InexpensiveDrugstores

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12 years ago

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Dillon Stores

Dillon Stores

(14 reviews)

$$

I went into the Manhattan east Dillons store for some grocery shopping and to break a $20 bill to…read morepay the grandkids for mowing. Before shopping, I stopped at the customer service "money services" counter to exchange a $20 bill for two $10s. I was told that the cashier could not open the cash drawer for change only (even though I've exchanged cash at the west Dillons in the past). So I left and went to Hy-Vee where they gladly changed the $20 bill. And I was able to do all my grocery shopping at Hy-Vee. Great friendly customer service at Hy-Vee. Clearly Dillons is not big on customer service.

I am writing this review for your employee Maskas. He has helped me as a check out clerk and also…read morein customer Service. This young man always has a smile on his face and gives you his full attention when waiting on you. I have shopped with Dillon's store since Safeway closed. After Covid their turnover rate is high. I would say this is causing some of the bad reviews. Customers and employees don't have time to interact. I am a personable patron and like to speak with employees and other customers. One thing Covid did was to learn to be patient. I always check out with an employee. I am not a fan of the self check out. I have had bad service with both store employees and customers. We are all in this together and we should treat everyone how we would like to be treated. I believe most people like to be acknowledge and when shopping I like to call employees by their names. This works two ways. Customers need to be polite to other customers. This can be as simple as saying thank you, your welcome, moving over so someone can get past you. I hope management can notice the employees like Maskas and others who are a joy to have on staff. It would be nice to do something for these employees and maybe help with the turnover. Julie L.

Dunne's Pharmacy - drugstores - Updated May 2026

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