We had an good experience with Chicago Chimney. Everything kicked off with Toni, who is incredibly…read moredynamic, personable, and just gets it. Her communication was on point the whole way through always kept it real, listens, and genuinely tries to help. When it came time for the work, Mario and Simón came out and were fantastic. They handled a full parging of the smoke chamber, installed a Charred Rugged Split Oak log set with remote, moved the gas line, painted the inside of the firebox with black paint, and prepped everything for us to add the rocks. Super professional and nice. The whole process was smooth, transparent, and high-quality. Pro tip Zelle is preferred.

We hired ChimCare for what should have been a routine inspection and sweep, and instead ended up…read morewith a serious safety incident and very poor workmanship. Their technician left the gas running before ignition, causing a fireball to shoot out of the fireplace while I (and our dog) were sitting next to it. It singed the worker's hair and melted his phone case/phone, this easily could have resulted in a serious injury or property damage. It also became clear during the visit that the technicians didn't know how to operate one of our fireplaces. They had to text photos to someone else for instructions and still could not get the second fireplace working (which we later discovered is controlled by a simple wall switch). Despite the lack of safety and technical competence, we were charged a 50% mid-service up charge for "deep cleaning" sweep, with no clear explanation of what that covered beyond the original inspection & sweep service, all while we were trying to calm our dog, who was scared from the fireball. The stone on one fireplace needed crack repair, but the workmanship was sloppy. Sealant was accidentally smeared onto our marble facade on the outside of the fireplace and not cleaned up, and the color of the sealant doesn't match the stone in our fireplace. None of this was disclosed beforehand, and now it will require further repair to fix. We reached out via phone and email multiple times asking for a resolution and gave the company every opportunity to address the issues. It has been over a month with zero response from management. We are now having to dispute the charge through our credit card company. Based on the safety risk, lack of technical knowledge, the questionable mid-service up-charge, and complete lack of accountability or care to resolve these issues with us, I would not recommend this company.

Thorough, Considerate, Informative, Personable, and Local. They took special care to cover and…read moreprotect our living room space and furniture. They explained the process of their examination complete with live video of our flue.

Excellent service that was prompt and honest. They were able…read moreto inspect and sweep our chimney at a much lower overall cost relative to a competitor. I would recomend to anyone else without a moments hesitation.

I contacted Capital Chimney to do a chimney inspection of a property I'm about to purchase. They…read moreweren't the only ones I contacted in my rush to get an inspection done, but Sarah from Capital Chimney answered me very promptly after I sent in my website inquiry. We got the inspection scheduled just as fast. On the day of the inspection, Chris called me to keep me updated throughout the day. The only thing I would slightly ding them for is that they arrived pretty much at the end of the appointment window. However, Chris kept me updated on his status. As promised, he sent me the photos, inspection report and the quote for suggested repairs the next morning. All around pleased with the experience! The team at Capital Chimney was quick, responsive and did the job. Recommend if you're looking for inspections!

Professional and serious team of dedicated specialists. Quality service from initial walk through,…read morequotation and then the rebuild & repair to the 4 Fireplaces and Firepit. I spent over $18,000 with Capital and now I appreciate the value. They also rebuilt 35 year old fireplaces to look not just new but also impressive

Overall good experience. Easy to contact and set up…read moreappointment. They were reasonably priced... I had 2 fireplaces inspected.

I'm glad I called. This company was professional and affordable. Same day service with a smile. If…read moreanyone ever needs to have their chimney swept or cleaned, I highly recommend calling them. You won't be disappointed

Sol , Gary and Greg cleaned my fireplace , and installed a new liner and chimney cap. They were…read moreeasy to work with and very professional . I plan on using them for a yearly cleaning .

Sol's is fantastic. Used them for the first time today. Sol and his colleague showed up on time and…read morethey were very courteous and thorough. And the pricing was great. I will definitely use Sol's again. In fact, I made an annually recurring calendar reminder to reach out to them every spring to get our chimney cleaned.

Excellent service from a truly family run business. They delivered what they said they would,…read morehelped solve problems that arose in the natural course, and were a pleasure to work with.

We have nothing but fantastic things to say about Family Chimney Sweeps, which is really a family…read morebusiness. When I originally called to schedule an appointment, they spent a great deal of extra time on the phone walking me through some steps of doing an initial check of my chimney and what to look out for to minimize risk of fire/CO exposure. They did not have to do this, but went way out of their way to spend this extra time with me and lend a hand. Scheduling was easy and efficient, and they use Square app to confirm, track, and enable notifications for the appointment. During the inspection/cleaning, they were very friendly, transparent, communicative, and efficient. They prepped the work area which was then spotless upon completion as if they were never even there. Extremely professional, knowledgeable, and personable. I had great conversations with the two sons during the appointment, and they took extra time to answer my questions and to walk through safety and operational concerns I had. Overall, this was an excellent experience and I'll be recommending Family Chimney Sweeps to everyone going forward. Great job!

Extremely knowledgeable and honest owner. I highly recommend this company if you want a very…read moreknowledgeable and honest person to give you an estimate on work that needs to be done. Ross is fantastic!!!

There's no one else you should call but ASH-WIPES!…read moreTrustworthy, honest and have been very happy with this Company since 2007!

Excellent inspection and cleaning today prompt. Explain everything. Provided tips to use the…read morefireplace.

Couldn't have been introduced to a better guy! Bob was honest friendly and fun from the second he…read morewalked in ! My kids talked about him for hours ( 3 and 2) after he talked about how he was doing this to help Santa ! He explained things to look out for as well as concerns he had with our fireplace .. even taught my wife and I a few things in the process ! Thank you !

I called Albert chimney sweep to get an inspection and cleaning scheduled since I recently bought…read moremy house - and they told me they had been to my residence in the past. They came out and let me know that because a wood stove was installed to a manufactured fireplace that they couldn't touch it for liability reasons, which I completely understood. He was here for 2-3 minutes and then told me I still needed to pay $120 for a service call (even though no services were completed.) I said I understand that we need to pay something since they made the trip here, but asked if the full priced service fee could be discounted considering we live nearby and no services were completed - and he very rudely declined/said no. We ended up paying the fee - and I do not recommend working with this business as you could very well get ripped off.

Very nice, professional and stayed true to their estimate. Installation also finished as expected…read more Love the stove and so far is working beautifully. The stove we wanted took a little longer than expected to get in (no fault of theirs) and they were super busy so I did have to be the one to initiate calling to get updates and receipts but outside of that I have no complaints and would certainly recommend them!