Matt was easy and pleasant to deal with. He showed up when he said he would and did the job…read morequickly. We would definitely recommend using him. Also his price was fair and they cleaned up the job area before they left. A++

He is a pos that shows up hours late. Makes his partner do all the work. Over charges. DO NOT USE…read moreHIM. 1 star is too much. He pays to be online.

I chose Mid-South HVAC & Electrical after reaching out to seven different companies for quotes to…read morereplace my AC and furnace. Cameron responded to my initial inquiry promptly and provided a formal quote that stood out from the rest. Getting quotes from contractors in Tennessee can be a challenge, but Mid-South made the process straightforward. Their prices were reasonable, and Cameron answered all my questions thoroughly and promptly, so we decided to move forward with the work. I do have to mention that the day before the replacement, one of the crew members came by to inspect the ductwork, which required climbing through my attic. Unfortunately, during that process, he accidentally stepped through the ceiling, creating an 18-inch hole. This incident added a lot of extra work to the project, but Cameron, although not always the most timely communicator, took responsibility. He sourced and paid for the repairs, which included repainting the ceiling and an adjacent wall. I imagine it was an expensive mistake for him and his team. Even though I'll have to hire someone out of pocket to fix the lumpy drywall after two unsuccessful attempts from two different contractors, I'm still giving Mid-South HVAC & Electrical 5 stars, for now. The crew worked efficiently to replace the units, all while respecting our shoeless house policy, which I'm sure was inconvenient for them. The new AC is holding up well through the recent 99-degree heat, and we'll see how the furnace performs this winter. We also have a 1-year labor warranty, which I hope we won't need to use.

William was timely, knowledgeable and provided a great service. I highly recommend this business.read more

Great experience with Brandon - super friendly and reasonably priced. Needed help with a doorbell…read moreI totally screwed up and he was able fit me in quickly and get things working again. I have had some crazy electricians come and charge through the roof to just step in the door, but Brandon was very fair and got the job done right. Let's go Brandon!

We contacted Embody Electric to help us with the install of a massive 8' ceiling fan and multitude…read moreof other electrical needs at our lake house on Lake Barkley. The fan was being installed in our family room which has a 20' ceiling. They also fixed several electrical issues with our boat dock. Not only did PW and Colleen Davis answer our call but went out of their way to get the work done before our family was to arrive for the Fourth of July Holiday. They arrived on time and accomplished the work in the one day they promised. Also as quoted. The Davis' take pride in their work and ownership of their electric business and my wife and I would recommend them highly.

Guy came out to my home because my video doorbell kept going out he and the security tech guy. Said…read moreit might be my transformer he causes not find it so he said it well in my attic. Went up there for like 5 mins came down and say it was good. So he check my chime box and said it was some loose wires I was then hit with a $140 bill. And still was having the same problem, so I went looking for the transformer myself and couldn't find it in the attack like he said it was and come to find out it wasn't it was in my son's room closet I had to replace it because it was bad. I called them about it and they said I should have called him back out just so he can charge me more money to do nothing.

Very efficient. He tells you up front what he is going to and doesn't try to upsell to you. Very…read morecareful to respect our property. Honors the appointment time and advises of expected arrival time. Highly recommend West.

Our HVAC system went out in the middle of August on a Saturday. I contacted several places and Ted…read moreWest was the only person to contact me back on that time and he also gave me a quote on the phone. He also was the best price out there by $1500. They also were very courteous and polite. The swapped out my system in 2-3 hours. Thank you Ted West and your staff.

Hello. I am selling a house and needed electrical work…read moredone by 5/29/2019. I called Travis Electrical service and requested a quote for wiring in a dishwasher and also an oven. I also needed 4 ceiling fans replaced and a vanity light in the bathroom installed. The team showed up on time and were very professional and courteous. I was given an estimate of $1000 but the house wiring would not be up to code in order to pass the building inspection. Travis Electrical stated that it would cost me an additional $1000 to bring things up to code. I agreed. 4 hours later the team called me and said they had completed the project as I had agreed to bring them a check. During the walk through I was informed that one of the globes on a fan was broken when they opened the package. He said, "Take the box back to Lowe's and the store would replace it. (The globe). I took his word for it. I also asked if they guaranteed the house would pass building codes. He said no. (In case they missed something) The next morning Travis Electrical Service administration called and were asking for a 5 star rating for the electrical team. I stated that the team was courteous and professional but way overpriced @ $500 per hour. This morning I said that the work looked good. I am now at the house inspecting the 4 ceiling fans. Upon further inspection. I found that one of the lights was without chain markers (extended pieces of chain with a medallion at the end. This medallion is clearly marked either "fan" or "light" which makes it easy to turn on the fan or light or both. I searched through the boxes and found the two chains and installed them myself. Another fan had the two chains installed in the wrong place completely backwards. Which I uninstalled and reinstalled correctly. Because 3 out of 4 fans required work from me to operate correctly. I am beginning to question whether the fixture was broken during installation or not. As I study the work receipt I see that I was charged $761 for five wireless smoke detectors. (Amazon sells them for $32 a piece). A plastic weather proof cover for an outlet was $54. I applaud their professionalism and courtesy but feel I was taken advantage of because of my deadline time frame and the extreme markup for smoke detectors and plastic all weather cover and the terrible attention to detail on the ceiling fans. The next day I received a call from the company's customer service asking if I was satisfied with the work. I said, "No I am not satisfied." And I explained to her why. She said, "I will be there with a crew tomorrow and make everything right." They showed up on time. Fixed all my issues. Took the smoke detectors off the walls and gave me a refund check of $761. I am very impressed with how deeply they wanted to make me a happy customer. And now I am. 5 stars for customer service.

These guys have come out a several times and done some work and given us quotes on future projects…read moreon our list. Both Nate and Preston have been a charm to work with. Super friendly, patient and very respectful. They aren't cheap but I'd say it's definitely worth the money. Haven't had any issues with the work done, they clean up their mess and they've been honest with what could, should and needs to be done. Plus they are dog friendly, my big furbaby loves these guys.

Highly recommend. We live in an historic home with wiring from every decade. Williams Electric did…read morean exceptional job with new wiring, installing new outlets ( running new wire to the fuse box), replacing old wiring and installation of ceiling lights and sconces. Williams Electric anticipated every need and was a delight with whom to work. Very reasonably priced.

Justin was friendly, had excellent communication and prompt. He went above and beyond when he…read morefixed a flood light that had stopped working. I would definitely recommend and will use them again.

This veteran owned business is simply the best Heating & Air company in the multi-state area. John…read moreis honest and his crew is the best at what they do. They do Not up sell; they tell you what you need and how they can solve your heating & air problem. As others have pointed out, they do what they say! The products are first rate, along with expert installation and repair. This is the right team for any job. Look, these guys are in high demand; so if you do not hear from John after making contact just call or email again and he will get back to you. Once they start, they are on the job until it is complete! This is the team you want in your home, go with a winner -- JALCO Heating & Air!

Excellent service, great employees, installed the exact HVAC system I needed, highly recommendread more