This veteran owned business is simply the best Heating & Air company in the multi-state area. John…read moreis honest and his crew is the best at what they do. They do Not up sell; they tell you what you need and how they can solve your heating & air problem. As others have pointed out, they do what they say! The products are first rate, along with expert installation and repair. This is the right team for any job. Look, these guys are in high demand; so if you do not hear from John after making contact just call or email again and he will get back to you. Once they start, they are on the job until it is complete! This is the team you want in your home, go with a winner -- JALCO Heating & Air!

Excellent service, great employees, installed the exact HVAC system I needed, highly recommendread more

Requested maintenance inspection/cleaning of our AC/Heating units. Josh and Tim arrived on time…read moreand started right up! They were Fast - Efficient and really nice guys! Did more than I expected and discussed an area that would need attention in the future...no pressure. We will now have them out yearly...at this price it's crazy not to plan ahead. A quality job. Thank you very much jc

Our one A/C units went out and they where very quick to respond and fixed the problem. The repair…read moreman even said the part was under warranty and the only fee was the labor. Very reasonable price. Will use them again if needed.

I chose Mid-South HVAC & Electrical after reaching out to seven different companies for quotes to…read morereplace my AC and furnace. Cameron responded to my initial inquiry promptly and provided a formal quote that stood out from the rest. Getting quotes from contractors in Tennessee can be a challenge, but Mid-South made the process straightforward. Their prices were reasonable, and Cameron answered all my questions thoroughly and promptly, so we decided to move forward with the work. I do have to mention that the day before the replacement, one of the crew members came by to inspect the ductwork, which required climbing through my attic. Unfortunately, during that process, he accidentally stepped through the ceiling, creating an 18-inch hole. This incident added a lot of extra work to the project, but Cameron, although not always the most timely communicator, took responsibility. He sourced and paid for the repairs, which included repainting the ceiling and an adjacent wall. I imagine it was an expensive mistake for him and his team. Even though I'll have to hire someone out of pocket to fix the lumpy drywall after two unsuccessful attempts from two different contractors, I'm still giving Mid-South HVAC & Electrical 5 stars, for now. The crew worked efficiently to replace the units, all while respecting our shoeless house policy, which I'm sure was inconvenient for them. The new AC is holding up well through the recent 99-degree heat, and we'll see how the furnace performs this winter. We also have a 1-year labor warranty, which I hope we won't need to use.

Called for service on a mail order treadmill that never worked. The lady who answered (owner's…read morewife?) was super nice and despite social distancing tried to get someone out the same or next day. The tech, Brandon (owner?) actually got scheduled for that Saturday morning, then I asked about my heater. She had me speak with Brandon who explained what my problem was, gave a solution and said there was no need for anyone to look at it unless the issue didn't get resolved by his solution. We woke up late the morning Brandon was supposed to come out so I called to see if we could get him to come back. There was a confusion as to the need for a visit, as he thought it was for the heater, so he came right out, fixed the treadmill, and didn't charge because of the mix up! Sweet, clean, safe and professional. Recommended.

William was timely, knowledgeable and provided a great service. I highly recommend this business.read more

The lost art of honest, customer service, has been revived by Eric and his professional team. I…read moreHIGHLY recommend Optimum Heating & Cooling for your HVAC needs because of the honest customer service and the detailed maintenance that is offered. It is my honor to support a Veteran owned business because of the sacrifice and the selfless decision to serve in the military. Thank you for your service. 1. I woke up to a puddle in my basement 2 months ago. I am part of a monthly club with a different HVAC company, it includes service to my HVAV unit and discount on maintenance calls. The company installed a shut off valve for 350.00. They also performed the annual service on my HVAC unit at that time. (Make sure you ask specifically what the company does during annual maintenance. Ask to look at the outside unit when it is uncovered, ensure that it was cleaned. When they are done, confirm they did all that they are required for the service you pay for. Even check YouTube to learn the components of the HVAC unit- all things I did NOT do initially) 2. Less than 2 months later I make another service appointment because the AC is blowing hot air, a different technician arrives and says I have a leak in my coils and recharges my unit with a pound of R22 for 300.00. He explains that if the coolant leaks out the cold air would be temporary. The technician recommends replacing my unit because it is 17 years old. The next day the AC is blowing hot air, the company sends a different technician out, he recommends I replace my unit and gives me a rough estimate of 12k. (Do not feel pressure from the technicians, sales or the company, take a day to think about it and to do some home work and research) 4. I decide to get a second opinion. The Next company explained that the fan was not turning and my motor would need to be replaced, The technician explained that my unit is 17 years old so replacing the motor and coils and to fill up with R22 will be costly, so the overall recommendation is to replace the HVAC unit. More information so I say let me call another company to see if there is consistency in the diagnosis. 5. I checked out Home Depot to see how much an actual unit cost to install, Home Depot subcontracts with a different HVAC company. The sales person comes to my house and quotes us 13,000 as a 60 day price and 9,000 if I pay and schedule today. While at Lowes I see an advertisement on someone's work trailer for a HVAC contractor, they provided an estimate but did not inspect the unit. 7. While deciding which company we would hire, someone I was speaking to recommended Optimum Heating & Cooling. He explains that prior to him hiring Optimum, he paid a contractor 4k upfront to start the work on his HVAC project, and they never completed the work. (Money upfront may be risky, so proceed with caution if you make that decision) The 4k loss that he shared was quickly overshadowed by the gleaming review and recommendation to call and hire Optimum Heating & Cooling. 8. Optimum's scheduling department was very responsive. When Eric arrived, he spent so much time explaining things in detail, by now I understand the lingo because I learned about the HVAC unit online. The next day we received an estimate on the repairs. 9. My family and I have been in a hotel for 3 nights due to the heat wave (If you do not have to rush on the decision- take a minute and do your research). When Eric realized my family was in a hotel, he was very kind to offer 2 loaner window units until the work was complete and to help us save money. I of course was grateful because I canceled the remainder days of the hotel reservation. 10. Eric and his team headed over to start the work, after about 20 minutes Eric comes in my home and says your unit is actually maintains coolant, we will monitor the levels, the next update was the fan is not moving, your motor may be bad, the last update, which was music to my ears- with CAPACITOR- in hand, Eric explains that this is the issue. When they replaced your capacitor, the motor began working and the 17 year old AC unit was operating at full capacity. 11. So to recap to the most important part of the experience. I agreed to a full HVAC replacement with Optimum Heating & Cooling, they started working on my AC unit, it was determined the fix was replacing the Capacitor, which cost under 200.00. So instead of taking the big payday and replacing the HVAC unit, they explained that they pride themselves on honest business practices and sound technical maintenance. 12. Contact Optimum Heating & Cooling for your questions, maintenance, service, install, or if you just want to meet a solid military veteran and have great customer service from his wife when you call.

Great reliable company. They were respectful with my time and gave me honest information so I could…read moremake the best decisions for my family. Absolutely will be my go-to for heat and ac issues!!

I meant to do a review last year I called Pentecost AC when they diagnosed, replaced and repaired…read moremy HVAC last summer. Much like a Mechanic or plumber, finding my "I know a guy" is extremely hard in these fields that you can trust. On top of that extremely informative and top notch quality and customer service. Adding Pentecost AC to my contacts for expensive repairs for my family's house is a big relief especially when trying to find a company that has all the things we are looking for in expensive repairs. I recommend him to everyone.

Our A/C unit went out on one of the hottest days this summer and Justin had us hooked up with a new…read moreunit in just a few days! Great to work with!

We used A2Z Heating and Cooling for a repair at our rental, and it was such a good experience. Our…read moretenant had great things to say, they said the technician was super nice, easy to talk to, and really knew what he was doing. They genuinely enjoyed chatting with him, which you don't hear every day! As a landlord, I really appreciated them keeping us in the loop throughout the process, it made everything so much easier on our end. It's such a relief knowing our tenant was taken care of and treated well. We'd definitely use them again.

When faced with a large expense such as an air conditioning unit, one can muse it is not as fun of…read morea purchase as a cruise, or Disney vacation would be; but come the stifling heat of August in middle Tennessee you would be wanting your cruise purchase back in order to get some A/C in the house! ( Who needs vacations anyways ? ) Thanks Jim and Patty of A2Z Heating and Air Conditioning for installing our new package unit. Absolutely fair people and their prices were extremely competitive ( thousand(s) cheaper ) than other local companies that might rhyme with Pillar. ( for example ) So who knows ? I may still get that vacation this year after all with all my savings !!! "Are you sad faced with your happy face?" Head over to A2Z - you won't regret it !

I was actually uncertain about using a company that had so few reviews, but they were listed as a…read morewarranty partner with my brand of furnace. I looked up their website and their website is near identical to A-1 Heating & Cooling - which had me concerned, concerned that they were owned by the same people. If that is the case, I couldn't tell because the lady who answered the phone her mannerism and approach is a lot more down to earth and personable - in a way Southern. I explained to her the situation about me looking for a second quote and my HVAC being under warranty - she wrote a few things down and told me she would call me back. She called me back minutes later and stated that someone could come out there within the next hour as they are finishing up a job near me to assess. I was surprised to hear same day service and it was already 11AM. Before he even came out - she even gave me the total labor cost to install it - if the item I needed to have replaced was the correct one. I called numerous places, and none of them would give me any type of quote over the phone. Other places told me everything from 'No one is here to do that' to 'We would need someone out there before you receive any quote since it's a repair.' I feel like she has some authority when it comes to the business, and that is always a plus. But, he came out there less than an hour later, diagnosed it, ordered parts from Nashville, and showed up the next morning to install it. Didn't try any pressuring sales tactics to upsell me any type of warranty or maintenance plan. The only thing they should get is one of those Square devices, so that they can take debit/credit cards via phone/tablets instead of over the phone.

Called U.S. Air at about 8:15 am, technician (Kyle Haynes) arrived before 9:30 am. Replaced…read morecapacitor on Trane a.c. unit, and was done and gone by 10:15 a.m. Kyle was extremely professional and courteous. I would definitely recommend U.S. Air and will use them again.