Ethan, Trevor and Jordy were all super nice and helpful!…read moreMassive selection, excellent quality and good value on every product imaginable. I could browse in this hardware store for hours.

Excellent service, attentive and knowledgeable and friendly staff. There is always someone…read moreavailable to help with any project.

Went in to get a few necessities to clean our home. I mentioned to my husband that I was going to…read moreswing by a large hardware store when he suggested I go to Ace Hardware. We prefer to support small businesses when we are able to I was pleased by the suggestion. I went into the store to shop and wasn't greeted...no big deal. In the aisle, the two make employees broke their conversation to see if I needed assistance. I did not. I found the store to have an adequate selection albeit not exactly the things I was looking for. The store is convenient, parking is convenient and it's definitely a place to stop if you need something for the house quick. My biggest complaint and the reason I won't be back anytime soon is the cashier. She barely acknowledged me at the register and was extremely dismissive. I know she was capable of speaking because I heard her conversing with the male employees about the hot weather. Maybe the only requirement for employment at this store is to fog a mirror because it's certainly not friendliness or interacting pleasantly with customers. I still love the idea of shopping small and hate to penalize a business for such poor performance by an employee. However, friendliness and customer care are definitely the weak links here.

Went in today to buy some one way security screws. Bill had a customer and I said I needed help. He…read morethen ignored me and took another person who walked in behind me. He them walked away out of the hardware area and disappeared. I waited a minute and looked around. No one to be seen. So, I left. It is usually good there but this is the second time something like this happened.

Okay I haven't yelped in a while for anything but I felt I needed to for this store. I came in…read moretoday because I needed a new battery for my key fob. As soon as I walked in I received the shiniest hello from the girl at the front counter, even tho she was currently with a customer. I walked in a little further and was approached by the girl in the paint area asking if I needed help. I told her what I needed handed her my keys, she got a battery for me and popped it in my key fob, and I was on my way to pay with no issue. As simple as this situation was I feel it needed to be highlighted . After a rough few days of being so sick, just having people be nice and efficient was a god send for me! This is just a friendly reminder to anyone who is reading that kindness matters . No matter how small!

I just came from this Ace location. Earlier in the day I went to the Ace off of Cortaro which is…read moreless than a mile from my home. I was treated poorly. Even though I had to drive nearly 30 minutes from home Mark's Ace Hardware will be my store from this time forward. I was treated with dignity and respect at Mark's Ace Hardware.

Eduardo in the paint department is extremely pleasant and helpful!! I had originally gone to Dunn…read moreEdwards but the color was wrong so I came to Home Depot. He's a wonderful employee.

Two employees. Stationed. Watching me being my own cashier!…read more I mind self-service everything.

Well stocked hardware store with friendly service, various things you didn't know you needed and…read morefree parking.

This Ace is the best: VERY helpful courteous and knowledgeable staff !…read moreI dealt with Eddie the other day in helping me get the correct washers for an Outdoor faucet that was leaking ; he took took the time to get the right fittings on my old piece saving me the expense of having the buy a new one !!

After looking at three different stores for a Whole-House Water Filter O-ring replacement, and not…read morefinding one, I finally I gave it one last chance and went to a Ace Hardware store where the helpful clerk found just what I needed. I even had a $5 rewards coupon that I used. I was extremely satisfied. Ace Hardware is a 5 star store in my opinion.

Well three and a half years later....this store is still amazing! I took two screens here that…read moresustained damage during the hail storm in July, and the cost to re screen was very reasonable. The staff knew their stuff! Also picked up some Mexican Coca-cola.....made with REAL sugar! I love the quirky stuff as much as the useful stuff. :-)

Keep in mind you are paying for convenience! Easy in and out no waiting in long lines and there's…read moreplenty of parking spots right by the front door.

As a customer who loves most Ace hardware stores specifically for the customer service and…read moreconvenience, do no go to this location. Ace needs to pull the franchise license for this store from the owner. Customer service is terrible, have had employees insist on counting and checking .10c nuts and washer when I'm buying 4 of them as if I'll steal .40 c worth of washers. Everything is locked up in cages so you can't even stop in quick to buy a screw driver or drill bit. Because everything is locked up employees are constantly busy and you end up spending 5x as long standing around waiting for help for something that should be a quick errand. Add in the fact they constantly refuse coupons that don't say they have exemptions. I've had this store refuse to honor a coupon so I drove to another Ace who was happy to take it for the exact same product. 0/10 worst Ace.

Ace is the place " newer name here added Paul's Ace hardware …read more Hopefully not private equity buying up medical et al ? After inspiring spring Yelp Tucson Elite event yesterday at DiLuna on Campbell ; Nicci passionate presentation on seeds & organic seeds & planting I found the complete local Tank's organic line of " dirt" compost , fertilizer for 23$ 10lbs ( was 35 $ on Amazon) . It's supposed to rain tomorrow try to fertilize first ; Nicci said plant before rains . This ace big store with great customer service at Swan & Sunrise . The staff on the floor" always so knowledgeable & helpful. Plenty of parking in front .

A bit disappointed in my purchase of paint rollers (Ace, better brand). Roller held up well for…read morefirst cost, but peppered my wall with fibers from the roller on the second coat. I had to sand and start over. Sadly, they would not refund the remaining rolls under a satisfaction guarantee. Was wanting to support local, but will go back to Amazon and HD from now on.

Stag are always friendly and helpful- there's never been a time someone wasn't available to hep me…read moreand advise on projects and different options. They are great about returns if something isn't the right size.

What an amazing lady. Chuck took great care of me tonight. I've been freezing in my RV and couldn't…read morefigure out the connection between my 100-lb propane tank and the RV. Chuck worked through different fittings until she got it figured out. I'll be sleeping warm tonight--thank you, Chuck

Definitely one of my favorite places to stop by when I'm in Catalina. Great prices on wild bird…read moreseed, cat food, and dog treats!

Went in to purchase some ducklings for egg laying purposes. All the staff is quite helpful and…read moreinformative.