I was looking forward to tasting this cuz the description sounded yummy. I like vanilla and I like matcha but this drink was lacking something. I will stick to ordering frozen chocolate in the future. Hubs and Doc had hearty breakfast sandwiches but my order of 2 mini bagels didn't look like nor taste like bagels- more like mini pale manju that if you squeeze it, you can find the cream cheese in it. Next time I need to remember to stick with donut holes if I'm not that hungry. It was a good idea to stop here for our to go, eat on the way breakfast. read more

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Don't do it. Don't go. It's awful. They don't care and you will be in line forever. They don't take the app for payment. They have weird donut flavors I've never seen elsewhere. Messy and gross! Yuck. read more

Unfortunately, it is always understaffed. I have stopped here a couple of times already and ordered here because it is the only place where I can get a cappuccino in this stop, however, every time I have waited at least 15min for the order because the the same employee that is taking the order is the one making the drinks. They really need to hire more people and stop overworking the ones they have. I try to avoid stopping here but sometimes I forget I have to stop here for gas lol read more

Kari(I hope I got her name right) is an amazing worker who deserves more recognition for the hard work she puts in! We stop by to charge our car since the service plaza is the closest supercharger, and she's in there every night we come by doing her best to make everyone that comes by happy while managing everything she can at the same time. The drinks are always tasty and it's nice to have a donut place open so late! Only complaint would be how little staffing there is to handle the end of day tasks. These awesome late shift folks need a hand back there, they're doing great for what they have to work with! read more

‼‼BUGS EVERYWHERE. ‼‼I asked for an iced coffee with cold foam and whipped cream. He gave me a regular black coffee and when I said something he slapped whipped cream on top and I peeped over to the machinery and there were ants and flys crawling all over it. Bugs happen and it's normal but to have ants crawling and dead on machinery you're using ??? Disgusting. Place needs to get shut down. read more

I just had to write about the wonderful experience I have had at this particular Dunkin Donuts that I have been too several times. I highly recommend this place as the service is absolutely excellent and exemplary. Particularly "Kari" who I see there often working hard and going out of her way to show hospitality and courtesy and kindness. I truly hope Dunkin Donuts gives her some kind of recompence and promotion for her efforts. The place is very clean and well maintained. Because of her the place is outstanding. I highly recommend this place. The coffee and donuts are the best. Well done Kari and Dunkin Donuts. read more

spent 30 mins waiting on my food and drink. they got my order wrong 2 twice and before I got my food and there was someone was arguing about their order being wrong. please don't come here for a "quick stop" because I promise it won't be as quick as you think. also, food and drink taste horrible. read more

Just an awful experience. No one to take an order and you're expected to use touchpad kiosks to place your order and pay prior to it being prepared. One was being used by a couple of women placing an order for probably a dozen people and the other kiosk was locked up, the women having exhausted it. I was able to clear their order and place mine. And wait. And wait. Finally someone comes out from the rear and the women hail him down as they locked up the second kiosk. They had the clerk rekey their entire order on a terminal behind the counter. Still I wait. A couple more clerks appear from the rear. One has a confab with the first clerk and the other one starts cleaning a coffee machine. And I wait. By this time there is a line of about 10 customers. Finally the second clerk who may have been a supervisor asks me what I'm standing at the counter for. I said "my order". She asked my name and I told her. She looked at the board and says "I can get that for you (it was 2 coffees). With only one or two more conversations with other clerks she finally gives me my coffee. Total elapsed time over 25 minutes to get 2 coffees. Never again. read more

On the turnpike and need coffee? Then Stop here! It always gets me through the last leg of a trip heading home. If you need a donut with your coffee, then you're in luck too. Personally, I think the rest of Dunkin's food is crap, so if you're looking for something more substantial, then there are other places at this rest area. I'll stop here again when I'm passing by! I've never been disappointed or seen the terrible service like some of the other reviews. Maybe they just needed their coffee! read more

Service was agonizingly slow. Donut was cold and stale. I know no one will read this and respond, but oh well. I won't be back. Looking at the management responses to these reviews, they act like they care, but based on the experience, it's all talk. I bet it's AI nonsense. read more

Whoever owns this DD needs to hire more staff, the girls are working as fast as they can but with a line out the door it took 30 + mins. And the food was cold. Again, I don't blame the workers, I blame the owners for not having enough staff for a SUPER busy location!!! The drink was good but I can't imagine the stress they feel behind the counter smh. read more

Order was kiosk only but the menus didn't match, tried to ask a question but the employees didn't seem to know either menu. No receipt printed and couldn't get one. Oddly long wait - over 10 min and counting- one person in front of us and they aren't taking orders so why?? read more

Long line which didn't move. Got all the way to the register only for them to say cash only. Do better

Very clean, great service. Food was fresh. Had no complaints. The parking lot was also very clean!!

The most miserable service woman at 5:20 this morning . Growled 3.66 as my husband payed for his two donuts ! Wow time to make the donuts is her mantra and needs a new job ! No one was there but a small family was ordering on the other side . It seemed clean and stocked full of fresh donuts to serve but her attitude made me loose my appetite. So glad I wasn't hungry . read more

Just want t give a shout out to the excellent service. Harmony and her crew were wonderful!

I ordered two hot coffees. After waiting for 25 minutes I left. They take 3-4 orders then make 1, then repeat. Ridiculous.

This particular Dunkin' is located in the rest area on the Florida Turnpike. It is a good spot to grab a quick bite to eat or something to drink while you are stretching your legs as you take a break in your travels either up or down the Florida Turnpike as you navigate through the Sunshine State. I probably get a bagel with cream cheese the most when I stopped in here. I like their everything bagels probably the most and I will usually choose their vegetable or chive cream cheese. Wally's Bagels might not be as good as the bagels that I used to love in the Northeast, they are still a decent bagel and on par with the quality of most of the bagels in Florida. I have never had an issue with service, though there are times that the line has been a bit long. But, that is to be expected. If you find yourself pulling in this rest area, check out Dunkin'. Grab yourself a coffee, a donut (they once were called Dunkin' Donuts, after all), a sandwich or a bagel. Hey, grab something. read more

We always love stopping in Dunkin, I love their stuffed bagel bites and my kids go nuts over their maple donuts.

Food improperly prepared. Workers lazy. Asked for toasted bagels, they came untoasted. And with out cream cheese added to them. The staff is argumentative. read more

Bogus madness! Why call it Dunkin, have the colors, uniforms, signature drinks and eats BUT NOT ACCEPT REWARDS???? I can accept the no mobile ordering due to the magnitude of customers but this should NOT BE CALLED DUNKIN! Extremely disappointed. Zero stars for that fact alone. No donuts after what time? I don't know there's no sign. Had to eat stale who knows how long they've been sitting out donuts that were overpriced because we are at a rest stop. Skip this place and find an actual Dunkin on your app! read more

Very fast service but my bacons egg and cheese croissant was cold and the cheese was unmelted. But overall a not bad spot just bad food

We have been on a long drive today and needed a quick pick me up. Christian went above and beyond to make sure everything was wonderful! He had a positive attitude towards everything and was very helpful. Great employee! read more

I've always found it's easier to go through life with a smile. Sadly, there is nothing to smile about here. A line of ten customers waiting to give their order. Two laid back, apathetic cashiers and two others walking around off to the left side, munching donuts After waiting five minutes, I asked if one of the cashiers could make my sandwich. "They will" she said. Five more minutes and I asked her again and she grudgingly did, not the two eating donuts. Do not stop here if you can. They would get Zeros Stars if I could. read more

Dunkin' - the inside of a dunkin'donuts shop - Donuts Near Me - Wildwood, Florida

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This Dunkin' location does not offer mobile ordering and it's in a gas station that's extremely busy. The waits can be rough so be prepared.. I do have the say the workers try their best but this place is a hot mess. The gas station itself is nasty and the bathrooms are tore up read more

Took a really long time to get an associate to come out to the counter. It took the patrons in line in front of my yelling towards the back to get the woman working to come to the front. (Which didn't happen very quickly and without an apology.). Ohh, and they have zero donuts at 5am... seriously zero. It wasn't that they didn't have my preferred donuts or anything, they had ZERO. At. A. Dunkin'. DONUT! Good times. read more

Really slow service...numerous times. Always a line and a wait, even when the line is short.

had to wait 10-15 min for coffee and they were serving people in front on me took me and another person to get their attention to finally make my coffee and when i got it all ice, little drink. read more

Extremely poor service. Everything was sold out nearly and it's only 8 in the morning. All employees including what appeared to be a manager were extremely rude about this rolling their eyes multiple times and being aggressive to customers. Ambience was terrible. Restaurant was very dirty with trash everywhere and workers rushing around everywhere. The food took an overly extended amount to come out and was of much worse quality than any other location. Worst Dunkin' I've ever been to. read more

Barely passable Dunkin Donuts coffee for the ride to my parent's house in Ocala. Located in the Okahumpka Service Plaza the best thing about this coffee is the funny name of the place. Maybe it's me but DD's coffee back in NY tastes so much better than this burnt and bitter coffee. Plus, I was surprised at how costly it was here. Damn, I could have had a better coffee at Starbucks for this price if there was one around. At least there is a small food court here, and clean bathrooms. Okahumpka for sure! read more

Slow service, extremely long line, and very very dirty. I saw at least 12 flies at any given time while waiting to get to the register. They seemed very understaffed considering they are the only food spot open in the mornings at this Turnpike service center. The food quality was as bad as the service (burnt and old chicken reheated in fryer, burnt biscuit soaked with grease from reheating chicken improperly). The location was very understaffed, and both the employees and customers looked miserable. read more

Horrible service. Couldn't get anyone to come to the counter and take my order. What a joke.

the service there was awful, the lady behind the counter was rude. she rolled her eyes and was just over all rude. i ordered doughnut holes on the screen and when i want up to the counter they didn't actually have them, however they did give me 6 regular doughnuts instead. read more

Always extremely long lines! Often I've had to stop by the service plaza for a little break on my way back from Gainesville because my eyes were feeling a little droopy. Unfortunately I can never seem to get the caffeine pick-me-up I need from this Dunkin because the line is always absurdly long! Moreover it's not a full-service Dunkin and does not accept free drinks through the app. The one time I was able to get a drink in a reasonable amount of time, was the time I thought I was gonna get diabetes from my drink; it tasted like pure sugar! I couldn't even get my drink remade because the line was already so long again and it just wasn't worth it to wait another 20 mins. Basically don't stop at this Dunkin if you can avoid it read more

By far the worst Dunkin' I've ever been to. The employee was extremely rude and cussing while taking my order. She changed my order because "I wouldn't like it that sweet" even though I've gotten the same drink for years and know what I like. She also wouldn't take my Dunkin' app for payment and was going to make me go through the extremely long line again and re-order. I love Dunkin' but the employee here was EXTREMELY rude and unprofessional. read more

I know there are a lot of negative reviews but what do you expect when you go to a travel center. I was pleasantly surprised with the service and friendliness of the staff. We joked and I was in and out within 5 min, the line was backed up but they pushed through everyone fast. Imagine if that was your job and you had travelers non-stop. How many people do you think are negative to them or in a rush. I could tell they were slammed but wanted to make them smile and laugh, which my wife and I did. They are good people there and friendly when people are nice back to them. Great job dunkin donuts for dealing with so many people over and over again. Haha. read more

This location sits within the Okahumpka Plaza on Florida's Turnpike. Standard DD menu and ok service. I have to give them 2 stars for 3 reasons. 1 - Burnt coffee (c'mon, guys...really?) 2 - Higher prices. I realize most of your customers are travelers, but that's no reason why you need to jack up the rates. Almost $3 for a medium coffee? I should just go to Starbucks then. 3 - Slow lines. Again...this location can have some very high traffic due to travelers, but the line shouldn't go this slow. There are only a few things on your menu that actually requires some time to cook. Most of it is already made. Overall...i hope they step up and fix some of these issues, because DD is a fabulous brand. read more

Unacceptable. Lady was rude at register K. Daniels. They do not accept electronic gift cards. And tater tots not even a third of a bag when delivered. Rip off Awful! Can't stay in business like this! read more

Dunkin' - Unacceptable. Lady was rude at register K. Daniels. They do not accept electronic gift cards. - Donuts Near Me - Wildwood, Florida

Horrible! Waited 10 mins for the person before me to order figured maybe they were ordering everything. No it was Dunkin donuts cause when I got up to the menu she actually told me we will get to you eventually. Uh wtf yeah no they never did 10 more minutes later I gave up. Horrible seriously you guys need to figure it out you guys suck read more

They seem to pride themselves on how long they can keep people waiting in line. I've never seen a slower DD. Walked out. read more