Convenient to stop for a drive through coffee as we're zipping north out of Nashville. Super easy to pop through this gas station parking lot and order my large coffee with cream and a couple of ice cubes. For a change, they got it right! Good coffee and I didn't have to wait twenty minutes before I could drink it. [Review 1463 of 2025 - 585 in Tennessee - 25016 overall] read more

Dunkin' - Dunkin, Whites Creek - Coffee & Tea Near Me - Whites Creek, Tennessee

Truth moment: I went inside Dunkin because we needed a restroom break in a road trip. It's right off the highway and all of the gas stations on this exit look like the bathroom situation is a little sketchy. So when I saw there was a DD attached to the gas station, I opt d to take the children inside DD rather than to hope for the best inside the gas station. Anyhoo, since we were there using up resources, I felt obligated to make a purchase. It was late afternoon when we went in, so a slower time for donut shops and the cashier was just waiting for interaction. He was friendly and engaging and answered all of my questions with a smile even tho I'm not confident in all of his answers. I ended up ordering a coffee roll and a dozen munchkins. The e cashier was kind enough to heat up the coffee roll for me. Once heated, it was placed in a box, which really took the presentation to a higher level. Anyhoo, it was delicious and the children enjoyed the munchkins. The bathroom (it's one single-use restroom for all) was clean enough. There's no spot to hang things so a that presented a little obstacle in wintry weather with a group. Thankfully, the bathroom also had soap for washing hands. My 5yo said it smelled good like flowers! My husband, who opted for the gas station bathroom says there was none in the men's room over there read more

i don't even make reviews i downloaded this app to make one, every-time i go i always ask for oatmilk because i can't drink regular milk or 2%milk . Also it's a color difference when they use oatmilk and regular milk they continue to use regular milk and lie and say it's oatmilk which you can taste the difference i allowed my wife to try it she even confirmed that it wasn't oatmilk. The oatmilk is the darker one to the left which was remade for me once before the one to the right was 2%milk . read more

On an early 5am Easter morning and with 300 miles yet to drive, this place was a welcome site. The coffee was classic Dunkin Donut coffee, steaming hot, fresh, and just what I needed. I also ordered a blueberry cake and a chocolate iced cake donut. The donuts were very good and Unfortunately I had downed them both before realizing I had not taken any photos of them (blaming it on the early time, ha). The employee who waited on me was friendly and efficient. I was very pleased with the service and the high octane breakfast I received ! This is a productive and worthwhile stop before getting back on I-24. read more

Dunkin' - a dunkin donuts store at night - Coffee & Tea Near Me - Whites Creek, Tennessee

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This location isn't where you want to go if you're in a hurry. I went through the drive thru since it's attached to a gas station. I didn't need gas or anything else inside. There were two cars in front of me. It took me 15 minutes to get through the line. I was so confused. What happened to the fast part?... my church is literally right across the street, I www almost late simply because I wanted to grab a croissant sandwich first. So not worth it. read more

Dunkin' - Sausage Egg & Cheese - Coffee & Tea Near Me - Whites Creek, Tennessee

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Terrible rude service. They made my coffee iced and I told them I wanted it hot. Cashier complained that I didn't specifically ask for hot. Told to pull to corner. Another employee brought out coffee never apologizing and forgot the donut I ordered. After going back to get it she proceeded to tell me to thank her in a snarky tone. I will never stop at this location again!! read more

First, we ordered simple things. A medium black coffee and a medium coffee with cream and sugar. They handed us two large black coffees. They said we could keep it if we wanted. I said we would keep one, but I'd like the cream and sugar one. She took one large back and handed us the cream and sugar one and another medium black coffee. We just kept it. My coffee was basically cream with a drop of coffee and a thousand tablespoons of sugar. It was so gross. I didn't feel like waiting in line to get it corrected, so I just threw it away. The bagel bites were okay and the wake up wrap was made correctly, just SO greasy from the bacon. I will avoid this DD from now on. read more

Lolz. Went to the drive thru got told to pull up to the window to order. We were three cars from window. Girl in front of us drove off. We're 2 cars away 13 minutes later were at the window. 5 minutes go by. Manager steps up and takes our order. Tells us to pull forward and wait. 10 minutes later got our food. Wrong donuts. And the breakfast sandwich smelled like kitchen cleaner. Total 30 minute wait Just don't yall. read more

The entire vibe of this place is trash. Basically "we don't GAF" -- every time I've been to this location there is an issue. Today...just closed. A joke. read more

Dunkin' - Closed sign. - Coffee & Tea Near Me - Whites Creek, Tennessee

Terrible service. Left there and went 12 minutes down the road to a different one. WAY better service!

Never going back! My last visit I watched the manager put his hand down the back of his pants and then proceeded to grab food for a customer. I was horrified! This Dunkin is Dirty and exceedingly slow! Food is cold! Avoid this location! read more

Worst Dunkin' I've ever visited. I ordered my favorite frozen coffee with cake batter syrup. Frozen coffee comes with cream automatically but not at this Dunkin'! They gave me a black frozen coffee with whip cream and sprinkles! I didn't ask for whip or sprinkles but got it anyway. Not my first visit to the store but both times have sucked completely. The pic with the black coffee is from the Dunkin that sucks and the other is from my hometown Dunkin'. See the difference?!! Someone needs to learn how to make frozen drinks. Also lots of careless teenagers on their phone and not paying attention work at the crap Nashville Dunkin'! Do better management! read more

Dunkin' - Black frozen coffee! It was disgusting! - Coffee & Tea Near Me - Whites Creek, Tennessee

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Worst experience ever at a DD. The teenagers acted more mature than the manager. After waiting 20 minutes for a bagel, she was extremely rude when it was brought to her attention. Disappointing to say the least. read more

It never seems to fail at this location. I pull up and being the only car in the drive through at 230 pm they would possibly make your order in a timely manner... well let's just say I sat at the order box for 15 minutes before someone would take my order.. the drive through guy got on the headset and literally said "dunkin hold on a minute" and I waited and waited waited until I eventually just left because of the blatant disrespect to others. It's not brain surgery you're making coffee people!! read more

Found a piece of parchment paper in my sandwich and a piece of metal sticking out of a donut. Employee told me to order further ahead of time next time to not piss the store off. Really great location! read more

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The service is good and the drinks and donuts there always taste amazing. The store is clean and looks well kept. Also Jesse is always a great help and so sweet to everyone. And whenever I come in he always serves me with a smile and helps makes my experience go so smoothly! I love to come get the butter pecan iced coffee or the strawberry dragonfruit refresher there. I'm definitely gonna be coming to this store again! read more

This is by far my worst experience at dunkin. It is a Saturday morning at 10 and they are apparently out of everything. I ordered a caramel cold brew with 3 cream and 3 liquid sugar and it came out looking like the picture below. The workers were also not friendly at all. read more

Dunkin' - Caramel cold brew with "cream and sugar" - Coffee & Tea Near Me - Whites Creek, Tennessee

If i could give no stars i would! Every single Employee was super unprofessional, the one taking orders was wearing an airpod and couldn't hear ANYTHING. After saying "strawberry refresher" five times loud and clear i nearly snapped. They wouldn't answer questions. Nobody knows anything here. Awful awful service. Glad I'm never coming back read more

Trash. Needs an entire staff change. I've never talked to someone at the drive through who was more confused. read more

This is the worse Dunkin I've ever been to. The people were yelling and blaming each for wrong food orders. They couldn't get any ones order right so the customers had to sort out their own food and drinks. I threw out my food after waiting forever for it because it was soggy and disgusting. Waste of money and wish I could've gotten a refund. read more

Let me start by saying.... I know its super extra and dramatic to be leaving a review for a Dunkin. But I only really leave reviews if something is exceptionally bad, or I think an employee deserves recognition. I am giving this Dunkin 4 stars only for one specific employee. My food and drinks seem to only be done correctly while she's working. I tried to ask her name before driving off, but she was taking someone else's order right as I was about to do so. She is a younger woman, works the drive-through window in the mornings, and always repeats your order back to you before confirming the price. I think she only works mornings because if I roll in closer to 10:30 or 11, that's when I notice she's not working or maybe just isn't at the window, I don't know. I worked in customer service for about 6 years. Customers often are terrible and it's a thankless job, I'm well aware. Nobody likes to go to work let's not kid ourselves. This employee however is so professional and pleasant. The reason I find it important to note all of this is because she's the ONLY employee at this location that I can say this about. It's not like she's fake or super over the top, she's just nice/normal and does her job well and doesn't make me feel like a burden for coming to her store. My roommate and I frequent this location, and we literally cross our fingers that she's working when we roll up to save us the headache of having to awkwardly tell the person at the window they got our order wrong or handed us the wrong food. Hopefully, she sticks around, she's the one thing keeping us from driving 5 miles out of our way to the next Dunking or SB. read more

OMG. Worst location in Tennessee!! Don't go here if you're in a hurry! Drive thru times are through the roof, always new workers, drinks constantly being made wrong read more

order 3 large salted caramel cold brew with foam and a chi cold brew with foam. they made us pull forward to wait for our order which was fine. they brought the drinks out with no foam so we walked in to get it fix walked out and drinks were super watery so we pulled through drive through to get a refund that took all of 25mins to get a refund manager asked if we could come back tomorrow to get it fix? ah no ma'am we are passing through. please don't wasted your time going here it was a pain. read more

workers were so sweet and kind. it was my first time at dunkin and my drink was so good. the overall environment was just amazing.

Horrible food horrible service. My avocado toast with bacon had so much grease on the bacon that it was literally pooling on top of the avocado spread. completely uneditable.. then I ordered a large Americano with an extra shot and almond milk. The guy handed me my grease toast And shut the window and then after several minutes he opened it back up and asked what else I needed and I told him I drink then he handed it to me . it had no almond milk in it and the label just said large Americano it didn't even mention the extra shot so I pulled around and went in and asked them to remake my drink and they did so with a huge attitude offered no apologies and gave me dirty looks. The guy that made my drink spent more time pulling his pants up then making the drink . Whio wants to have a drink made by the same gloved hands that are constantly pulling up his pants? This guy was also the window cashier i used to work fast food I know for a fact you're not supposed to prepare food with the same gloves that you take money. Save your time save your money and in doing so u will definitely likely save your health.. read more

If i could leave no stars, i would. WORST SERVICE EVER! EMPLOYEES were NOT following FDA food and health guidelines more less wearing face masks correctly or at all. Was unable to drink coffee bought due to possible mold being in it.. There aren't many coffee shops in TN, but do NOT waste your time here. read more

We moved to the area 4 months ago. Have tried this Dunkin' 5 times; service is ok but the workers do not know (or choose to not to follow proper steps) of making the coffees correctly. I have taken back our coffees 2 of the 4 visits and asked for them to be remade. Coffee-to-sweetness ratio was waaaayy off. During our visit this morning, we watched as the "barista" poured espresso from a tall cup- espresso he had previously made and put in this cup for holding- into our drinks. Not fresh espresso. Poured from a cup. Not measured, so my husbands drink was too strong and mine was weak. Franchisee- please train your people. Give them bonuses to keep them engaged. Ask them to taste the drinks they make. Challenge them to give proper service. This is the closest coffee place to our house and we would love to frequent it, but will not when corners are cut and we pay $10 for coffee with espresso prepared previously and poured into our cups. read more