The baked goods are hit or miss on freshness. The service is too. Cheap as dirt though, so there's…read morethat.

The service is always friendly. The food is very good. I love their cheese lasagna, goodie bars,…read moreand turnovers. My kids always appreciate a surprise pumpkin chocolate chip cookie. Even now as adults they can't resist them. The place is always warm and inviting. Great place and great staff, you can't go wrong.

My interaction was via the drive through. I waited patiently in a long line. Once I reached the…read morefirst window, it was vacant. I sat and waited but no one came. So I proceeded to pull forward to the second window. The young lady asked if I placed an order. I explained that I waited, but couldn't, because no one was at the first window to take my order. She stated that she couldn't take my order and instructed me to pull forward, and get back in that long line again to order at the first window. Despite pointing out how punitive this request was, she would not budge and correct their erroneous action. Needless to say I left with nothing and took my business to another establishment.

Awful snail speed service. It's a good bet that you are waiting in the drive thru for 30 minutes or…read morewaiting inside for your food for 25.

Service and food was great. I had the special chili Omelette which tasted good. I would highly…read morerecommend.

Went at 11:30am on a SAT and they were not open. Disappointing as they claim to have donuts. Call…read morefirst.

I can't believe I hadn't posted this review, I must have left my head at that hotel we stayed at…read morethe night before. The Governor's Restaurant was located in a small town, as we was taking our students to Camp...I knew their had to be a mom and pops dinner in the area. Oh yeah, my palette and saliva co-signed my suspicions. I promise I feel behind because my keen sense of awareness told me to be on the look out for advertisement because I know what I knew. Have y'all ever heard that cops and bus drivers know the best places to eat? FACTS. Oh yeah I was going to find a Dinner like a squirrel looking for nuts. We drop our groups off and he and I approached each other with the same thing in mind...FOOD. Just like twins, we both knew there was a diner somewhere's in that them parts and just like hunters we was after our prey. After we exited the woods our keen sense of knowing what we knew was heighten and without obstruction. Within 2 miles, there was the Governors Diner billboard and off to grandmas house we went. To add to our delight, there was more than enough motorcoach bus parking available. We go in and as always the hostess was relieved it was just us two. We ordered EVERYTHING our stomach craved, the sweet tea made me grin uncontrollably in a sinister type of way. First came out the hot rolls, I told my coworker I didn't want any until he spread the butter across the middle. I don't know what was in those rolls but I ended up eating an entire one knowing the carbs and meal was against my waistline. The food was just as expected of a small town diner including the portion size. When we finally came up for air, just like twins completing each other sentences planned on our return for breakfast the next morning. The price was as expected, service and ambiance the same. They offered deserts on daily special which we could not pass up. The next morning, we was 2nd and 3rd in line patiently waiting for some good ole country breakfast. Of course The Governor's Diner didn't disappoint on their country breakfast, we hurt ourselves and knew it would be a lonnng way back. Have any of you couldn't decide on what to order, so you ask your person what they was going to get? And just when you think you know what to order, they change their order you change yours then you compromise and say ok you get that and I'll get that, gimme some of yours and I'll give you some of mines? That's exactly what we did and yumm to the yumm yummy...happy happy happy. Yes yes yes yes yuuzzzz!

The food was horrible, I tried to give it a chance but everything tasted like it came from a box…read more You can get the same quality food from kfc. The service was mediocre, and the place smelled a bit off as well, we sat at the first booth so the whole time it smelled. Do not spend your hard earned money here...

I love Dunkin, but I was a little disappointed in the service. It wasn't that busy, so I didn't…read moreunderstand the slow service. My friend ordered a bagel with egg and bacon and the bacon was not cooked. We had to return it and then wait longer for a replacement.

It is tricky reviewing fast food places because so much of your experience is reliant on who is…read moreworking that day. But I have been at this branch a few times and have found them to be friendly and wanting to get things right, unlike what I see in other reviews. One customer ahead of me didn't get his sandwich and asked about it. They were trying to ascertain who took the order, to prevent it from reoccurring. The customer said Never mind, no biggie, but the male employee assured him he wasn't questioning the accuracy, just trying to figure out what happened, and would he please stay just another moment as the sandwich was almost ready. A minute later he had his sandwich. My sausage and egg croissant came a little singed in a few places but so little it had no effect on quality.

5/5 Iced Caramel Macchiato -- so impressed by the strong and smooth espresso flavor, and warm…read morecaramel notes. Highly recommend! 4.5/5 Horchata Latte -- loved the warm cinnamon kick with the white chocolate. 3.5/5 Pistachio Latte -- this is the only drink that fell short for us, as we couldn't taste much pistachio flavor, if at all. Plenty of seating here and it would make a great space for a WFH day with free wifi!

It takes time to get your order. Seems like the workers have too much to do…read more Food is okay if your looking for something better than fast food or Portland Pie. Better if you have extra time to wait inside or pickup.

Literally THE slowest Starbucks I have ever been to. Got off the interstate to "grab a quick…read morecoffee" for the rest of our drive. Ordered two iced coffees. Waiting for quite a while to even place our order should have been first clue. Seriously...the line is out of the driveway! We received one coffee and have been sitting for over 15 minutes!!!! We still don't have the second one yet. There was ONE car in front of us. The barista has shut the window and is just inside, putting together food orders. He's completely ignoring us - and the 20 people behind us! Seriously - no one has even opened the window to apologize for the delay. Ridiculous. So you can see I'm telling the truth. My order was placed - at the driver's speaker - at 1131. See the cup. We got it at 1150 - see the clock in my dashboard.

they use the good ice in their iced drinks, it takes up less cup space than the round ones that…read moreAugusta uses Drive through piles up on weekends but i think that happens at every location to be fair. workers are always nice

Excellent customer service! If they are busy (which is often all day on the weekends), they will…read moretake your name and number and will call you when your table is ready. Location - Great thing about their location is there are plenty of places to kill time while waiting for your table - local shops or Waterville Creates. We were there on a Saturday and we arrived around 2:30 for an late lunch/early dinner. To our surprise, there was a 25 minute wait! It's a popular family restaurant as well. It's a lot bigger inside than it seems from the outside. When you walk in, there are mostly high tables and a long bar with seating. Walk past the bar and on the right is a dining area with a lot more tables. We had 2 kids and 4 adults and we had plenty of room at a center table. There were booths along the wall. Our server was so great. So patient, and kind. She was great. She checked in regularly, our drinks never went dry. The food was excellent. We had the food for take out during the pandemic and thought it was ok. Having it in the restaurant - HUGE difference. I got the cheese curd burger without the top bun. My nephew loved his chicken wings, my niece loved her mac and cheese. We all loved our burgers and my bro-in-law liked his reuben. I loved the fries, they seemed more the "chips" from the UK - which I loved. Parking - street or on the concourse below Main Street. We will definitely be back.

I loved the atmosphere in this place! My friends each had a…read moresandwich which they moved. I had the roasted beet and butternut squash salad and it was amazing. Our server was super attentive and very friendly. Parking was tough. Not sure about public parking in the area as we are from out of town. Luckily we did find a spot on Common St. Give this place a shot. You won't be disappointed.

Stupid me for going back they're not rotating out their food and they're not fully cooking their…read moresandwiches. Almost broke a tooth biting this in half to show you all the depravity.

From the owner: America's favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts…read more Order your Dunkin' faves via the drive-thru or order ahead of time with the Dunkin' mobile app for a fast grab and go experience.

I went thru the drive thru they have a handwritten note on the mic stating the are short staffed to…read moreplease be patient. No worries. I order my large hot coffee with extra cream and 1 sugar ask if the have any pumpkin left which I was sure at 130pm they would not. No worries at all. One person ahead of me gets order. I get to window and I receive a large hot coffee with 5 cream and 5 sugar. I give it back ask that they remake it. After 10 minutes they come back with the same cup of coffee in the same cup. I was highly disappointed that I paid 3.55 for a coffee that was dumped.

I mobile ordered and stood there for 20 mins while people who ordered 15 mins after me picked up…read moretheir order. It was an extremely simple order of one iced coffee with oatmilk and hazelnut, one black iced coffee, and and a cold brew with cold foam.