Friendly staff, GREAT health score. Store was clean inside. Service was very good. The bakery items were fresh. The Senior discount is always appreciated. read more

Dunkin' - Henry Blvd-good service - Donuts Near Me - Stockbridge, Georgia

Fast and efficient, coffee was pretty good however the price for some of the food items is outrageous. But nonetheless the 6$ meal with coffee sandwich and hash brown is a good deal for a quick breakfast run. Small dining area perfect to just grab and go not linger. Cashier was really sweet and fast. read more

My husband and I just left here and unfortunately he wasn't paying attention and drove off before I noticed. We're in a hurry but this is pure laziness and unacceptable! If these workers were my employees they'd be canned! This is suppose to be an iced caramel macchiato. His coffee was disgusting as well, he said. We travel a lot and this is by far the worse DD experience ever! read more

Dunkin' - a person holding a cup of coffee - Donuts Near Me - Stockbridge, Georgia

Terrible customer service and bad attitudes. I would avoid this one if I had a choice and go to the other one down the road.

The cashier at the window was nice however the blatantly rude girl with braids was extremely unprofessional. She fixed the order and apparently didn't read the instructions on the ticket the customer placed. Order: HOT Hazelnut, 2 squirts with cream Bagel well done CC on the side 10 glazed holes ( in box) What came out: Iced hazelnut 3 squirts cream Bagel barely toasted with a thick slab of CC on it. 10 holes thrown in the bag This place and their employees suck!!!! read more

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Worst Dunkin I've ever been to! Y'all, listen. I got a gift card for Christmas, so of course I'm going to wait to use it until I'm on a road trip. We pull up to this location, and wait in line for a few minutes. The cashiers rushes you SO badly, and apparently any food you want takes 20-30 minutes? For fast food? So we ordered sprinkle donuts, a large iced coffee, and a large pumpkin cold foam brew. Well, when we get out stuff...the 4 donuts are thrown on top of eachother in a bag (half the frosting is scraped off) with no sprinkles? LOL. And one iced coffee was a medium, the other was an iced coffee with pumpkin shot in there- so cold foam. It was laughable! Takeaway- I'm glad I didn't "pay" and used a gift card. Downside... I wasted a good gift card. read more

If you are a leader of any business, why is it so hard to say hi or good morning or we will be right with you. But what did I get a walk by first. Next are you wanting to order? It will be 5 minutes because it's only three of us. I still placed an order but my last time. I need to Inform inspire brands about there customer service. Great brand but service is lacking. I don't want to feel like me coming to your business is a problem. I'm also not looking for red carpet treatment. Just know people come to your establishment because they like it. You should be proud of that and not anode so early in the morning. read more

Dunkin' - Coffee with attitude - Donuts Near Me - Stockbridge, Georgia

The coffee I got was delicious and well made and the breakfast item I got was piping hot and great! The employees were all busy and working hard but were still nice. I totally recommend this Dunkin on whatever commutes you're taking--bonus points: they have a 100 score from the health department. Super clean! read more

The inside of Dunkin' Donuts was closed. I'm assuming it's because of the staffing. I drive a truck that is over 11 feet tall so I could not make the 8.6 foot clearance. So I parked the truck and I got out and I waited in line on foot for the drive-through. Then when I got to the window I explained why I was in the drive-through and a very nice woman said to just come to the door they would unlock it and let me in and take my order there. I was so glad that she was able to accommodate me because I had stopped at another Dunkin' Donuts around seven in the morning, and they refused to serve me at the drive-through without being inside a car. When I try to explain to them that my truck couldn't make the clearance they didn't care. But this particular location did and they served me! Thank you so much because I needed that coffee more than you know. I'm a truck driver and I've been up eight hours already and I really needed my Dunkin!!! read more

Dunkin' - a parking lot with cars parked in it - Donuts Near Me - Stockbridge, Georgia

Don't waste your time coming to this location in the morning. Apparently they were short staffed and only had one person working the front. It was me and a gentlemen waiting to be serviced but not only that, just to be ACKNOWLEDGED! A "good morning, I'll be right with you" goes a long way.. When I asked an employee how long it would be before someone acknowledged us, she said "idk" and went back to doing what she was doing! When I peeked my head around, an employee finally says, "hold on it's just me." Like could you have not said that when I walked in the door!? I understand you all are busy but the customer service at this location is lacking big time. Oh... and to top it off, I just ended up leaving. The few minutes I had were spent waiting to even be noticed. read more

Today I ordered at dunking as I always do every other day or everyday. Well our coffee was burnt and taste burnt. Smh. Then I was given the wrong drink was supposed to be green matcha not a matcha. Disappointed I come here all the time. One star. The person on headset was rushing me to order. read more

Dunkin' - Cappuccino with caramel and supposed be green matcha - Donuts Near Me - Stockbridge, Georgia

The door is sometimes locked during business hours. The drive thru is available but the line is always long. This location is always busy and short staffed. The service is sub par and needs improvement. read more

This place is horrible every time I give it benefit of a doubt . Employees are rude as hell never get my order rite .

This Dunkin' Donuts is nothing to rave about. You'll be sure to get your order and also come out smelling like fried something ( hard to describe). Come early because hey do run out of items and do not typically restock. Staff does their job effectively, but don't expect to feel at home here. Pros: Location, Cost Cons: Just overall needs a makeover read more

Dunkin' - Health Score - Donuts Near Me - Stockbridge, Georgia

Good Morning Fellow Dunkin Lovers, unfortunately I come bearing bad news. This location has gotten worse over the years. I don't know what's going on with management but some of the people they hire don't know what their doing. Either there too young and can't make coffee. Or their older and have attitudes. Early morning, they are busy, but they have a gang of staff there so I don't know what the issue is. Couple times I've gone after 3, and my coffee, was burnt and bitter. My most recent visit today (3/22/21), I had a nice size order, two coffees and two maple donuts. One of the coffees, wasn't filled up, the other cup was sticky and dirty on the outside, and my donuts were stuck to the bottom of the bag, must of the frosting is attached to the damn bag. So now I have plan donuts. COME ON GUYS!!! I come there, I'm regular, I'm respectful and this how y'all treat me??? Only saving grace is the is the two lovely employees they have, usually they work after 11am, it's a mom/son duo. They are always courteous and respectful, their customer service is amazing! I get that customer service isn't always the easiest, but remember to serve/treat people how you'd want to be treated. read more

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This place was great before all these teenagers with horrible attitudes started working here. Last week I went in to get my latte and the girl gave me a whole Americano.. when I told the girl that it tasted like water she tried to correct me rudely and with an attitude by saying "an americano is just coffee and water"... and I told her that isn't what I ordered. They lost my order somehow and she rolled her eyes at me and kept giving me rude stares. This is just one of many rude interactions i've had recently read more

I waited thirty minutes in the drive thru this morning (they locked the lobby) - when I go to order the girl on the end says "No I'm tired. Leave. Not taking more orders until 10." It was 7:30.... - when I asked "excuse me?" she responded with a slur and turned off the speaker with a line of cars all the way backed up having waited forever. Disgusting. read more

I have ate here hundreds of times , due to the fact that not only is the store clean & the employees are friendly, the food and coffee is much better than Starbucks. I come to realize that for the price of a venti iced coffee in Starbucks (which will be watered down ) you could get a large iced coffee here. Their coffee is one of the best coffee i have ever tasted & definitely will be going there today for a cup of coffee. (Update ) I still come here and get some coffee before school or work & i have to say , the coffee is still perfectly prepared each and every time . They also hired this new barista his name is Benjamin his work habit is impeccable & he makes the best beverages. Its very refreshing to find someone who loves doing what he is doing . Great employee! read more

Probably the worse experience I've had . 0 customer service the Puerto Rican girl that took my order gave me the nastiest scariest attitude as soon as I started ordering I was confused of why. so I just let my boyfriend order because every time I would speak she would look at me angry and raise her tone . , maybe she had a rough day but that doesn't excuse you to talk to customers like you're trying to fight them . I had to get a refund of my food because after all that attitude she realized that she didnt even have the product I asked for and at that point i was afraid of that kind of person handling my food and didn't want to get screamed at a second time . In summary do not come here or waste your time instead go to the Rex dunking much better attitudes! read more

The only reason why I'm giving them 3 stars is because of the LACK of glaze. I'm assuming Dunkin Donuts is trying to cut costs....... WELL DON'T. The customer service is excellent the manager by the name of Johnny & his staff were very professional, kind and had a smile to welcome to you as soon as you came in the door. DD definitely gets two thumbs up especially because of the Wi-Fi read more

Dunkin' - Where's the glaze on the doughnuts? - Donuts Near Me - Stockbridge, Georgia

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They never have food and the service stay with attitudes. This place really have went to the ground

The mom and son duo that closes during the week are amazing. They will make my order even if they have cleaned the oven and my coffee is on point. I stop here several times a week on the way to my 3rd shift job so it's around 9:30 at night. BUT the two ladies that close on Fridays are horrible. Last few weeks I have gotten lukewarm if not cold coffee that tastes horrible, won't make my sandwich, and already threw out all the donuts. If you going to close early...close. Don't stay open if you aren't going to offer service. Horrible. read more

Most the time I come here and the employees are great like the mother and son team are my favs. But today.... Well I got surprised with three people looking like I was asking too much from them. I asked for a large ice coffee French vanilla with cream and liquid sugar. Well love how it low tide in my cup because the granulated sugar in my cup feels like sand in my mouth! Usually I let this go. But they all were not happy to there and seemed to treat me like I was just nuisance being their interrupting their conversations. read more

Dunkin' is one of my favorite coffee/breakfast places to go. However, this experience wasn't the best. I went through drive-thru and the wait wasn't terrible. My coffee was just how I like it, but my food was not great though. I was given luke warm, old hash browns. I asked for some fresh ones and was given the same ones back just warmed up. One of the hash browns looked eaten or something and they were hard. Also, they looked exactly like the ones I returned. My turkey sausage looked as if it had been out for a while and they just warmed it up because it was hard. I called to speak with a manager, but no one answered after calling 5 times. Highly disappointed! read more

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I really liked this location but they never make my drinks as ordered. I use to go daily but I have to much trouble with my order. How hard is it to put sugar if it says sugar! Maybe it's a training issue. I don't know but if I pay $5 for a drink and i ask for sugar. That's what I expect! That liquid sweetener is not the same & has a different taste. I just wish they could get it right. read more

Just okay. Very old store speaker for drive through is difficult to hear. Ordered simple drinks--- an ice coffee and frozen coffee. No one in line behind us ..or in front of us... 1 person inside and yet they asked us to park and wait for them to bring the drinks out to us. read more

Dunkin' - Donuts Near Me - Stockbridge, Georgia

This happened about two weeks ago at the Hudson Bridge location-It was early afternoon on a Saturday I was our running errands. So I thought I would stop by Dunkin Donuts for a coffee. I parked and went inside to order. It was not busy inside, there was a young couple sitting at one of the tables, there was nobody else inside the store. The drive through may have had one car making an order at this time. So I was standing at the front register for a while when it occurred to me there was nobody working at the window, and I had not been asked to be helped for a long while. I did hear several people talking and laughing from behind the counter. I thought this was odd. So I walked along the counter to the order pick up area and I saw four young people standing back by the kitchen area talking. I asked if anyone was working the front counter area. The four young folks seemed putout I've me asking them that question. So I walked back to the front register again, and waited for a few minutes. Nobody came out to help me, and none of these four folks went to the drive through window either. So becoming very irritated, I just walked out! THIS IS MOT HOW THE SERVICE INDUSTRY STAYS IN BUSINESS!!! This is the beginning of the end for steady business at this Dunkn Donuts location...sad...very sad ! I just wanted a cup of coffee.... read more

After struggling with how to write objectively without bashing a business for my bad experience, I determined that a rating system is the most consistent format. So, Dunkin' Donuts, here's to you! ACCESS 1 out of 10 This business is located off of a very busy highway (especially busy in the AM when people are commuting and coffee and donuts are in high demand), and is very difficult to access and as difficult to maneuver around and leave. BARGAIN 1 out of 10 A large cup of coffee and two of the new Smoked Sausage breakfast sandwiches ran almost $9.00. AND, they tried to charge me $.96 for a refill on my coffee. This was INSANE! CLEANLINESS 9 out of 10 This business has a current Health Score Rating in the 90's (http://www.district4health.org/henry.html), and had no outstanding dirty areas. DELIVERY OF SERVICES 4 out of 10 At the drive-thru window, there is a manager personality who is very bad for this business. Not only have I had a very poor experience when in the drive-thru as a customer before, but today he was ranting and raving about how "stupid" customers were as they placed orders. Aside from this gentleman, there are no exceptionally bad CSR's, but none are very good either. Overall customer service here is poor. EDIBLENESS 9 out of 10 All visits except one have resulted in a very good and edible meal. FRIENDLINESS 4 out of 10 Customer service is one thing. Creating a "friendly" environment is another. The management/ownership seems to be primarily of Indian decent, and the atmosphere is not very friendly, overall. The fact that an employee is allowed to rant and rave about how "stupid" patrons of the business are, is a testament to the lack of importance management/ownership places on having a business environment that promotes friendliness. If there were another Dunkin' Donuts in the area, I would definitely go elsewhere. GOODS & QUALITY 9 out of 10 The coffee and sandwiches were both hot and fresh. There were no napkins or condiments in the bag with the sandwich I ordered for dine-in, nor in the bag with the sandwich I ordered (and got before I left) to carry out. HASSLE-FREE ENVIRONMENT 4 out of 10 Although I had no particular hassles myself, the idea that this employee was rude and unappreciative of the patronage by customers of this business was a strong negative influence for me - and it directly affected my opportunity to experience my visit there as a "hassle-free environment". INSTANT DELIVERY OF SERVICE 4 out of 10 At the front counter, there were never more than 3-4 customers, but everyone still had to wait. The wait time was substantially longer than it should have been for the amount of customers being served. JUSTIFIABLE INFRACTIONS 10 out of 10 No "justifiable infractions" of note. *KNOWN BEST n/a As a way to measure this particular experience in comparison to other like-named businesses, I have a 'Bonus Rating' called "KNOWN BEST". As I have not visited any other Dunkin' Donuts in this area, recently, as of this review, this business is not applicable to receive a Bonus Rating based upon the "KNOWN BEST" category. TOTAL 55 out 100 Do not patronize this business if you have a choice. read more

So far this is the closest Dunkin Donuts to my house! It's a 4 mile drive. Which coming from Chicago where there is a Dunkin Donuts almost on every block - it's been an adjustment. What can I say? Dunkin Donuts is Dunkin Donuts. The only thing I will say is they are pretty anal about things out here in Georgia about things. For instance I had a 99 cent coupon for a medium coffee. When I tried to use it for my medium dunkinchino they wouldn't let me because they said it wasn't considered coffee. Ummm. Dunkinchino is a coffee!! read more

This DD deserves no stars. Refused to serve us anything 15 minutes before they closed because it's "down for closing." All the years I worked in fast food services and that was never acceptable. The whole staff needs to be replaced starting with the managers, who let this behavior slide. Just shows how lazy the workers are. read more

I have gone to this location hundreds of times since it has opened. No more. I will do without or only go to another location. The food and drinks are just what to expect from DD so you like it or don't. I love the coffee and have a favorite breakfast sandwich. The problem is that each time the help seems to understand less and less English. I am a native speaker. I am clear, concise, and articulate. I am needing to repeat things multiple times like no cheese on a sandwich. I have had it. I drove off today and I could hear them laughing when I went past the window. I just refuse to repeat myself on simple issues over and over. Add another restaurants that cannot meet simple service needs. Chic fil A can. Why can't McDonald's , DD, or Wendy's??? Once again they fail. My wife wanted to go. Out of everything we wanted read more

This location is so good! Wait time in the drive thru (even while busy) is little to none, the doughnuts are good, fresh, and comes with icing fully intact. My coffee is always made correctly the first time around. Prices are reasonable. read more

Very polite and nice people.love the coffee and new cookie dough donuts they have for Valentine's day special. I love the white chocolate mocha raspberry iced coffee. Yummy. Over all nice and clean place read more

This was my Dunkin Donuts... I stopped by every day for the past 6 years to get my morning coffee -- even on weekends. I chose to come to this DD everyday; there is DD close to work and within the last year, there is now another one in Stockbridge. However, I kept coming to this one, I guess out of loyalty (?). However, something happened this year (2016) and the staff almost completely turned over.. Out went many of the friendly staff that greeted customers and made sure to get orders right, and in came a new staff that are not as customer-oriented, that frankly, at times seem to not give a crap. Dozens of times this year I have come through the drive thru, ordered the same cup of coffee I have ordered at this Dunkin Donuts for the past 6 years only to receive it prepared wrong. The quality of food also has declined. The straw that broke the camels back for me was when I got an apple fritter the size of a cookie with no apple filling in it, and when I questioned the associate that saw it looked wrong and put it in the bag and handed it to me, she said I needed to talk to the baker. Huh? Nope not doing that... as of July, I now go to another DD everyday where I'm treated like well by very friendly staff who pay attention to getting my order right. There are still good people at this Dunkin Donuts but mostly I have noticed they do not work during the early morning... only exception in the morning is the 20-something African American guy -- he always tried to make sure my order was right and I appreciate that. read more

The ladies that work the drive thru are always very polite. One recommended that i get the DD card after I started coming so much. Which was great, because I can earn a free Mocha Coolatta which is my ultimate favorite. That's the only thing that I order from Dunkin Donuts. read more