Worst experience I've had. Sign in the store says open till 10, we get here at 7:30 just to have an employee run to the door and lock it in front of our faces. Not a problem if they had explained they're short Staffed or that the drive through is open instead. However she just locked it and walked away. So we pull through the drive there where we're not greeted by one of the rudest people I've had the displeasure of meeting, but instead we received a very agitated "order when you're ready". I'm not sure why it was such a pain to do their job as we were the only customers there and they had at least 3 staff members to manage one drive through line. As a Starbucks barista of 7 years I know what it takes to manage and work a coffee shop and this is not how to do it. So we attempt to place two orders, but according to the employee taking our order "you can't do that" at this location. Once again, having worked at four different stores with drive throughs, I assure you You can. We attempt to order a black coffee and a cold brew, but, surprise, surprise, they don't have hot lids so all hot beverages are off the table. Whatever. We get two cold brews and pull up to the window where the employee says not a single word to us except our total. When we finally get our drinks they are completely filled with ice bottom to lid. Again, whatever. I didn't request no ice so I guess that's on me and if I were to try and get a reasonable amount of drink for the price they'd probably bite my head off. I'd take the L here and just move on with my day, but the drinks were the worst tasting cold brews I've ever had. The poor product combined with the abysmal service was enough that I needed to vent. Having worked in the food industry for so long I always try to brighten peoples days at restaurants and coffee shops, but when you are unwelcomed before you even have a chance to interact with the staff that's a problem. Suffice it to say...go to Starbucks instead. read more