Stopped by at 8am. noticed they did not refill the empty napkin dispenser. We weren't greeted. Both weird. They are suppose to acknowledge you as you walk in. Stood there for a bit before they even noticed I was standing at the counter as the three employees there were focused on drive thru and mobile vs the physical in house customer. They lost a star for that. At 8am their case was quite neglected. Lost another star for that. They only showed two varieties of bagels. The donuts looked picked over and sparse. I was confused by this and asked... "do you have multi grain bagels here". They nicely said "oh yes, and pointed to a bakers rack full of them". The retail manager in me was thinking "why are you not stocking your case vs talking" but repressed the thought as its quite frankly not my problem and I assume they were in process of restocking, "eventually"... probably had a rush I didnt know about. so I ordered that and a refresher. The refresher was made perfectly and the bagel had the correct amount of cream cheese on it which I was grateful for. I popped i to the bathrooms as I waited for the bagel to be toasted... bathrooms were very clean. A man had ordered his breakfast and gone out to his car. Before he returned the order was ready. The DD associate grabbed it and thoughtfully met him half way. I thought that was a nice touch. It did take some time inside but bagels for some reason at all DD tend to be a lengthy process to get. They were just as fast as my 5 star one at home with the bagel, well, once it got ordered. The only major dings were for the stocking issues, the lack of greeting, and amount of time it took to actually notice me as the entire staff was focused on drive thru and mobile orders. Okay... maybe I am starting to get why they have a low star rating. Lol. read more

Dunkin' - Kiwi watermelon refresher made with green tea. Delicious. - Coffee & Tea Near Me - Findlay, Ohio

Super nice staff and fast service! Plain bagel minis were really good. The place was clean and well-staffed. Great road trip stop!

Staff is rude and dismissive and constantly not giving food in a timely manner. They move you to the second window and then either forget about you or give you a half-assed order and then shut the window and move on. And then to get your full order you have to knock on the window or go in and then get treated like an annoyance or a burden to even get your full order. Today, staff sent us to the second window and gave us an order of loaded hashbrowns with no lid, silverware, or napkins. When the general manager opened the window to answer, she was rude and annoyed as if it was our fault they failed at giving the proper materials. Another day earlier this week, as the only customer at the building, I waited more than 10 minutes for an order of hashbrowns at the second window as they had forgotten about me. This place has gone down hill. Don't waste your time. read more

Nice addition to Findlay, Ohio! We picked up a delicious hot brewed coffee with oat milk and a single pump of their gingerbread syrup. My goodness - it is so good. Location: Findlay, Ohio - off exit 159 (I-75) Website: https://www.dunkindonuts.com/en Tips: 1) This is a new location, allow extra time. 2) Mobile ordering not yet available but well worth the wait. 3) Sign up online for rewards. read more

Dunkin' - .... drive thru was busy but service was efficient and coffee was delightful - Coffee & Tea Near Me - Findlay, Ohio

I do not recommend this dunkin. the worker disrespected my mom by calling her hun. She tried to act all sweet and nice to us. I had placed an order and yes i came late due to my mother being held back at work. The worker offered to remake our drinks as they had been sitting there for an extended amount of time. (30 minutes) we were just going to take the drinks as is, but the worker offered to remake our drinks. She took them back for less than a minute and then claimed that she had remade them and that shes not supposed to do so. This was complete bs. All she did was add more whipped cream to make the drinks seem as if she had remade them. not happy at all and my mom is disgusted with the services provided. read more

Ended up throwing a whole box of donuts away, they were terrible. Were all dried out like they had been sitting in the case uncovered at least a week. What a waste of money! Don't bother. Instead, find yourself a grocery store that actually makes them fresh, it'll be worth the extra little drive. read more

There were 4 young girls working. I had to use the restroom and I was not sure if you had to buy something and was prepared to do so. The restroom was untidy but I did not even have a chance to do so. After I was done using the facilities I can to the counter and ready to purchase a donut for my friend in the car not one of the four girls working would assist me. They all looked in my direction and saw I was there but no one acknowledged me. Carolyn 3136471452 read more

workers here are extremely rude and drinks almost never made right. could barely hear sometimes

I got food poisoning from eating a sausage egg and cheese sandwich there yesterday. I tried callimg the number to report it and talk with manager and of course there phone isnt working read more

Great sweets and coffee as expected. Only open to drive-through due to "limited staff". The drive-through was quick but the gal on the other end of the intercom was a bitch on wheels very rude very disappointing. read more

I mobile ordered, thinking I could get through the line faster since it's always really slow. They gave me half of my order and said "have a good day" before shutting the window. I waited for a few minutes before they came back and said they were out of chai (at 8:00 on Saturday morning). I told them I'd take a pumpkin latte and 5 minutes later they came back with a cold one...I said I wanted hot since my mobile order was a hot chai. I pulled forward and waited another 10-15 minutes...they never came to the window to even check with me, while 2 cars behind me got their stuff and left. I went in and a worker said "sorry, I'm busy with everyone else" then told me to grab a job application when I asked why I sat for over 10 minutes without any communication from them. 40 minutes after I got there, they finally refunded my money. Definitely not worth the hassle. read more

maybe corporate can take a look at this place? I bought the Donuts you see at the photo at 11 AM at the Findlay store. They are barley covered with glaze, it looks like somebody brushed the little glaze with a toothbrush on it. One looks like somebody nibbelnd already on it. Also and that is the worst, they are not fresh and taste like yesterday ones! Give me break. I will drive to Perrysburg from now on because that Dunkin Donut Place is a million times better. read more

Dunkin' - An embarrassment - Coffee & Tea Near Me - Findlay, Ohio

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The stuff I get here is usually ok, but I found a hair in my sandwich today. The girl was nice at the window and service was fast but I was grossed out by the hair. read more

Slowest Dunkin' Donuts ever. Everyday it's like they're shocked they had customers that decided to show up.

This place is a complete joke. Why order online? You still have to sit there for a half an hour. And then when you get up to the window, "sorry we're all out of donuts". read more

Every time I go I wonder why I give it another chance. They are ALWAYS out of donuts with sprinkles or any specialty ones. The service is so slow. read more

The drive through is absolutely ridiculous. I was waiting at the window for 6 minutes while I can see food and drink just sitting there. No workers around. Had to leave because I was running late to work. Will never be returning to this location and I suggest you don't either. read more

Don't go here, they're "understaffed" but have 8 people inside. I called since I'm just picking up DoorDash orders. We've been waiting in drive-through for 45 mins and I can't even back out to cancel and continue my life. Absolutely dog shit. Once I delivered the orders everyone's food was cold and drinks were melted meaning the orders have been done for a minute. I missed out on $100 thanks to shitty management just remember if you have a shitty manager you have shitty service #dunkindicks read more

Dunkin' - This is the line because they refuse to open the lobby - Coffee & Tea Near Me - Findlay, Ohio

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Worst Dunkin I've ever been to. More than likely will mess your coffee up.. they usually like to put too much flavor in or just skip out on your cream or sugar. Check your stuff before you leave! read more

Dunkin' - These were supposed to be the same exact coffee. - Coffee & Tea Near Me - Findlay, Ohio

I waited 40 minutes in the drive-thru line for an iced coffee. I have NO comprehension of how this place is open. If this was not the only Dunkin for 40 miles I would not come here. I cannot believe this place is run like this, and it's like this EVERY time I try to come here. Jesus. read more

The employees have the audacity to laugh in customers face because they can't make bakery goods and there coffee machines are down. This is not the first time this has happened at the Marion, Ohio location. I feel strongly that corporate needs to become involved with this store and clean house so they will be able to hire employees that will take there employment seriously. No signs up at doors and before you get in line at the drive thru. Poor management for sure. read more

Oh my god. I pulled off 75 at 6:20 to get coffee it's now 7:17. I have never experienced such a slow drive through is my life. What are you all doing in there? read more

They have amazing COFFEE!!! The atmosphere is totally modern, really up to date. It has a vibe that attracts you to keep coming back. Also, the staff is super friendly! Totally recommend! read more

Dunkin' - a coffee shop with a sign that says findlay runs on dunkin - Coffee & Tea Near Me - Findlay, Ohio

Good is good yet service is is really bad.Took 30mins to get a bagel and a coffee. Other than that everything is great!

I don't understand how the wait times in the drive through are so slow. I've sat in the drive through for 45 minutes and gotten cold food and subpar coffee. read more

Awful service, had many orders so we tried to go inside but couldn't. Tried to walk through the drive through to make it easier but they wouldn't take our order. When we drove up to the window they said they could only do 1 order at a time so we had to drive through it multiple times. Very disappointing Dunkin, very disappointing. read more

Traveling and needed food, coffee and bathrooms. Ordered food fast, then they proceeded to make me the wrong sandwich. After 10 min I finally got my correct sandwich. Wife's has not come out yet. After 13 min. We asked about her sandwich. "Sorry. Were making it now....what was it again?" 5 min later asked where her sandwich was again. "Sorry it's coming right up. What was it again?" Finally they started making her food. It want just us. There were three other people in our same predicament. The drive thru was flying through at a record pace. Just not the inside orders. read more

Don't waste your time or money. 3rd time I've been to this location and every time their donut selection is terrible. Today we tried to take advantage of their free donut Friday with a drink purchase. They literally had 3 types of donuts to choose from and the ones we picked were stale. Went down the road to their competition and found a great selection. I would much rather pay for a fresh donut than eat a free stale old donut. I wont be back. read more

save your time and money. just go to starbucks down the street where the employees aren't rude as hell and don't move slower than molasses.

So, the last at the register was brand new, and I appreciate her honesty about that. However, the activist manager with the bright orange hombre swooped in to fuck up the day. As usual (feminist). The other feminist who must have been hard of hearing (carrying out her job the loudest way possible, so I'm sure she was having some cranial issues from how tight her side shaved head was minced into a bun) made sure to remove the sausage from the egg McMuffin we ordered. We asked for her to remake the sandwich, but the hard of hearing thing must have impacted my words hitting her ear drum and traveling into neutral pathways. 0/10. Train your staff to appreciate the fucking blessing they have working at this company. God knows their gender study degree won't afford them anything near this opportunity. read more

I have reviewed this Dunkin' in the past and it hasn't gotten any better. The drive thru is quite possibly the slowest drive through I have ever seen. read more

Quick and efficient. Even got a pupacino for the dog. Food was great and didn't have to wait long in the drive thru. Would go again!

Second time being to this Dunkin' and it was a hot mess both times. No one was communicating to each other and the girl handing drinks out to the lobby was rude. She wouldn't call out what the drinks were then got angry when people were grabbing the wrong drinks like it was the customers fault. read more

Excellent customer service! I got my food fast and hot! I even dropped the whole order on the floor when I tripped and they were so nice and understanding. I still left on time and left them a nice tip read more

I order the exact same thing every time I go- and it taste different every single time. I thought I would try and give them a couple chances but I'm done. The staff seems like they don't care, and they're not very friendly at the window. read more

I normally love this place but 5 days in a row with a broken espresso machine? What are you even selling at this point? Get it together!

Went for first (and last) time today. Employees did not wear gloves while selecting donuts for order. Pickup counter had several spills that were not wiped up. Employees just set new orders on the dirty counters. Tables were not cleaned. And the trash can was overflowing. Yuck! read more