I had an appointment to get my oil changed at 11:30 I got there at 11:15 the man at the front desk…read moretook my key immediately and said he would take it back and get them started on it. At 12:30 I was still waiting so i ask the man at the front desk was my outback ready it was setting where the customers parked their cars, he answered it is ready and I am waiting on the paperwork. I waited 15 more minutes which was 12:45 the man at the desk said my vehicle had not been taken back. No one bothered to tell me they were running behind or tell me anything. So I waited one and a half for a simple oil change that I had an appointment for and left there with no oil change just and hour and half of my day wasted. You have my number if you wanted to make this right otherwise I will be posting this on social media and telling everyone I can just how bad you all are.

WOW!! I won't go into detail as there would be too much to be thankful for. Let me just say the…read morecustomer service and attention to detail was outstanding! I had an issue with a tire leaking as my family and I were traveling through town. The friendly smiles were great and I was put back in my vehicle in under 10minutes. The price-point could not be beat!!! You all were amazing and Truly Care about the way you treat your customers, thank you!

I've been to dozens of quick-style oil change places and this is the best. There is another…read morelocation on the Southside of Paducah, it gets a "5" also. They are always fast and there is never a wait. The price is a bit cheaper than other places, but my favorite thing is that they never try to add on a sale. They'll let me know that my wiper blades are trash, but they don't even offer to sell me a new pair. Most places want me to get a new filter, new wiper blades, lots of extra.

I visited this location for a quick oil change today. Was very quick and I guess the price was…read morealright. I have to use synthetic oil so it's a little more expensive than what I am use to. They also warned me its time for a new tire but I didn't feel pressured to buy at that time which is good. Most places try to nickel and dime you. I appreciate their fast work and for their information. I will be going back.

I had a radiator flush and fill here and I was thrilled with the service…read more I've worked on cars since I was 5, and this is one job I just don't want to do myself, especially in winter, so I wanted to find someone that does quality work. They took the time to fully flush out the system with fresh water to clean it out before filling with coolant. Mo muss, no fuss. We spoke at length about what they were doing. They explained exactly what needed to be done even before I asked the questions. They do excellent work and take pride in doing it right. Rates are significantly better than most of the other shops I called for this job too! Most shops wanted $125 to $250 for this job. They did if for under $90. This is an independent shop, not a chain, and I highly recommend them for quality of service, speed, and for doing the job right! They enjoy their work and take a lot of pride in doing it well. I can't say enough good things about them. I rarely recommend repair shops, but this was worth it!

Yes, they are always nice and friendly. They have done their job with a smile and do a great job…read more I'll keep using them .

​​ these guys were quick , we're very persistent and making sure everything was correct dealing…read morewith the special type of transmission that I have in my vehicle , they went above and beyond to make sure everything was correct and the price was more than fair , I'm not even from there I was driving through traveling somewhere but I would recommend them to anybody and if I'm ever back through there again and I'm even close to need an oil change or transmission fluid change I will definitely stop there and use them again , they run an honest shop

Highly recommend this shop. Top notch service with top notch mechanics. Very respectable shop with…read morea family friendly atmosphere.

From the owner: Computer and Electrical Diagnostics Brakes and Suspension…read moreExhaust Transmission and Axle Repair A/C Repair Oil Changes Tire Rotation Alignments Engine Repair

Consistently Excellent Service at Mike's Mobile One Lube Express…read more I've been coming to Mobile One Lube Express in Madisonville, KY for oil changes and routine checks, and I can confidently say this team sets the standard for honest, respectful service. Every employee I've met has listened carefully, treated me with kindness, and followed through with real care. Mike, the owner, leads with integrity--he keeps his word, and his staff reflects that same commitment. Unlike other places, when you drive into the bay here, everyone is focused and working hard. There's no chaos, no confusion--just steady, professional service. I love that I can stay in my vehicle and watch the work being done. It's efficient, transparent, and reassuring. Today, I stopped by to have my oil checked, and once again, I was listened to and helped promptly. No stress, no rush--just good people doing good work. Madisonville is fortunate to have a reputable business like this. I've recommended Mobile One to friends and family, and I'll continue to do so. Porch Light Reflection: In a world that often rushes past people's needs, it's rare to find a place where listening still matters. Mobile One reminds me that integrity isn't loud--it's steady, dependable, and quietly present in every respectful exchange. I left today with more than topped-off oil--I left with peace. Reputation isn't built on noise or marketing--it's built somewhere in the quiet, where care is consistent and character speaks for itself. With gratitude, Martha Grace in Action Ministry

The only place we go for oil changes. Friendly staff. Super quick service. Prices are extremely…read morereasonable also!!

Lady who answered the phone was rude. She told me that they would have to do a "diagnostics" to…read moredetermine the problem, & that was fine with me. However, she couldn't give me any kind of estimate for the price of a "diagnostics" (nor did she even try) & when I explained that I couldn't just bring my car in without having any idea of what the initial diagnosis may cost she simply hung up the phone on me. I was stunned by her rude attitude & callous way of doing business. I'm a senior citizen on a budget & I prefer to have at least a ball park figure in mind before I make a large purchase of any kind. Very rude first contact with this business that did not promote any kind of trust in this business.

I visited the Morgan Ave location today for an "emergency"…read moreVisit. I was traveling from out of town and needed a quick Repair made to the undercarriage of my car before traveling further. The service attendant quickly got my car in for inspection and the mechanic, Dean, resolved the problem for me in no time! They showed me the problem and gave me repair options. They were so helpful and kind. I will always recommend these guys/location to anyone who needs car service here in Evansville.

This was the worst place to ever take my car. I needed a new battery and they replaced it but then…read moreI had to jumpstart my car for it to go. Valvoline claimed that I needed a new starter. So I take it to the dealership and got a new starter installed and my car still wouldn't start. The dealership mechanic on my car told me that this was a bad battery and he tried charging it for five hours and it wouldn't hold a charge. So he had to jumpstart my car so I could go home. I went back to the Valvoline in Hopkinsville and asked them to replace this bad battery they gave me and they refused to do it. They insisted that it was bad wiring in my car since it's old (a 2008) but my mechanic said absolutely nothing about wiring. So I take my car to AutoZone and they ran two battery tests saying the battery is bad. Then the mechanic at AutoZone shows me that the battery wasn't even the right one for my car nor the right fit for my frame. It was bulging out the frame and the top part of the battery wasn't even connected to the hooks!!! I hate this place. Thankfully, Valvoline's customer support was very helpful and she found me multiple locations in Nashville that have my battery in stock. She's going to call the locations for me and see if they will replace my battery. Then she will tell me which location to go to. If Valvoline doesn't give me a proper service, I'm going to need a refund for this stupid battery and have the dealership fix it. Shout out to the phone customer service, but this Valvoline in Hopkinsville and can go to hell. I have to go to work and need my car running. Wish me the best of luck people.

Check for yourself. Valvoline not using vehicle specs for tire air pressure level.. In my vehicle,…read morethey put in 36psi vs 29/30psi. At least 32psi I can accept, but 36!, way too much. I'll be needing tires before they're schedule to be replace. Also, not puting in proper amount of oil...checking the dipstick with you while pulling out the dipstick with the engine running. I get they don't have time for the oil to settle, they could at least offer to give a quart to add some later after a proper check. Some may take the offer, some maynot. Personally, I would cause they put in the bare minimum.