I purchased a range and was told it would be here in 3 to 4 weeks…read more2 Months later still no range. I was given 4 different delivery dates. If you don't see it in the store walk away. (RUN) I could of had the range from Costco in a week.

Ordered a TV online on Saturday noting it was in stock and could be delivered on Monday. On Sunday,…read moreI received a call from the store indicating that the delivery was confirmed for Monday, but that I would receive a text later in the day confirm the delivery time block. I did not. I take the day off on Monday as I'm not sure when to expect the delivery. Monday morning arrives, and nothing. I call the store, but cannot get through to anyone - any options directs me back to visit the website. I message an online agent and they confirm there is a delivery today but cannot tell the time - they say they will call the store to have someone call me back asap - no one does. I finally get through at 2pm and they tell me that this is my fault, they had not promised delivery today, and that they will do me "a favour" by having it delivered between 6-9pm tonight, and that I should be happy because "they never get it out this quickly". I asked to speak to the manager to compensate for the troubles that I endured and she kept interrupting me, telling me when I was "allowed to talk" and told me there is nothing she can do. I will never shop there again and will ensure that I tell everyone I know. Thunder Bay store sucks!