The sales here never push you aggressively to buy anything, because they don't have to: the quality…read moreof furniture is always the best! They offer 100% real leather furniture in the basement, and the price is just right. You won't worry about spending loads of money but buying crappy things. In addition, there is a liquidation center at the south of this store. Same quality, much affordable prices! I'm sure you will become a fan of it.

Great customer service and a place that will bend over backward to help you. Great selection on…read moregreat quality furniture. I can't believe how not pushy the sales people are. This is my kind of place to shop. They gave me space to look and then approached asking if I needed help. I also like the on-line help in setting up a free consultation.

I appreciate the service, especially Jasmine. She's very careful and pays attention to each…read morequestion. I bought my bedroom there because she offered me many options and focused more on my satisfaction than taking my money . Be the same, Jasmine.

I had a sofa bed delivered on Tuesday evening from the Thunder Bay Memorial Avenue store They took…read moreapart my screen door to get it in the house and never put it back together properly so the door swinging open and going to break. I called immediately to have them come back and repair it and they never did!, unfortunately, I don't know how to do it! it is now Friday and it is still not been repaired. Service and delivery it's definitely horrible and I have not had a chance to really sit on the sofa bed to see how it is.

I ordered kitchen appliances for a new house build in January. they sent us the wrong wall oven (a…read moredouble not a single) and it was returned and re-ordered. At first they blamed us for it being returned damaged but they delivered it and took it right back when we realized it was the wrong oven. the delivery guys just took it right back, same day. it is now the end of April and they keep telling me that it is a manufacturer delay and it will be here in two weeks time except the two weeks time keeps getting moved down the line. never the same person to deal with, lots of apologies but no results. promises to call back but nothing. This delay is holding up our electrician and delaying our occupancy of the new build, costing us additional expenses. extremely poor customer service. do not recommend.

These people took my elderly grandparents money, said they would help carry the old couch outside…read morebut when they came they refused and left with the new couch! The manager refuses to do anything to help and was extremely unprofessional on the phone. Dont buy anything from here. Worst customer service I have ever dealt with. Taking advantage of elderly people is disgusting.