Not recommended…read more Cleaners said it'll take them total four hours to do regular cleaning (this is after they did a first cleaning so they already had a clear idea of the workload and time needed). And then owner wants to charge $265 for monthly cleaning. So their hourly rate is $265/4 =$66.25. Way overpriced compared to market prevailing rate. And I don't think the charge is in alignment with the service provided. There were no trash bags in place. Rugs were left unwashed and not put back in place, etc. Ironically they charge $55 per hour for first cleaning, which means reoccurring cleaning their rate is higher. Yes these days it's tough for small businesses to survive. But that doesn't mean customers got money rained on their head. Update: the owner explained that the rate is based on total sqft. This is nonsense! We have four bedrooms but two were not cleaned. Plus we always have regular cleaning services and it always takes them four hours or about $200 to clean it. And this business owner decides to charge us $265 just because we live in a house (and remember we only need 2/4 bedrooms to be cleaned) and not based on the actual cleaning area and total time needed? We were told by the cleaners that our house is well-maintained and they didn't have to scrub anything so total hours spent will be 4 hours. Owner is saying that although it only takes four hours but you need to pay $265. Does not make sense. Plus I know the SAME technicians when they clean my friend's townhome, they spend the SAME amount of time four hours in total and they charge less. Just because we live in a house not a townhome, it doesn't mean we have to pay more for the same cost incurred to the owner. It's not like our house is a rabbit hole or dirty anything. The technicians clearly said the place is well maintained and they didn't have to spend any extra effort. Then why do I have to pay much more at the hourly rate close to $70 to have the same cleaning service and hours? WHY? This is outrageous. I'll never do business with a service provider whose pricing is not transparent. Last time I used them for deep cleaning two years ago before tenants moved in, the tenants complained the cleaning was not thorough at all and requested for a refund. I contacted the owner right after the complaint, sent her the pics and she did not accept the request for a refund or offer re-cleaning. Nonetheless, I gave them another try which is totally idiotic on my side. I chose to not post a bad review after the first disappointing experience because I don't want to be harsh on small businesses. However this time the experience is even worse and even disrespectful. Who on the earth can explain to me why I have to pay more for the same service and hours? Why my own lifestyle (living in a house instead of a townhome) has anything to do with your operating costs while you use the same people, same hours and same cleaning equipment? Then why do I have to pay more? Explain to me. Choose wisely at your own risk. Honesty in business is underrated.

I was charged $330 for a "deep cleaning" of a 2000 square foot home. The results look like an…read moreincomplete routine service. Dusting was incomplete, laundry room was completely ignored, kitchen cabinets were not touched. The floors were mopped with no attention to detail. The owners response was it would cost another $330 to complete. *** Be very weary of the company's definition of a deep clean ***

I absolutely recommend Caroline's Cleaning!…read more The process to schedule was so simple and easy, and I was able to schedule a date that was less than 2 weeks out. They were so nice and accommodating. And the rate was so reasonable, we will definitely be scheduling a regular service. The services were great! The staff were so efficient and did such an excellent job in our home. I really appreciated the attention to detail and the little touches they made. Thanks to the staff for helping our house feel much cleaner!

I had a renter move out and the room was disgustingly dirty…read more I messaged one day ago and she said they had availability today! So amazing! The guy that came was kind and did a great job! I appreciate your service so much! I will definitely use their services again.

I just hired this janitorial service for my company, and wanted to sincerely give a five star…read morerating on how amazing they were. I am so glad that I found Betsy. She is a pleasure to work with and my warehouse has never looked better ! Please don't hesitate in contacting them for your business cleaning needs!

Great value. Great quality work. Great communication. Not really much more anyone can ask for…read more It's amazing when someone is just a real pro... they make it look so easy. I'll be using them every chance I get.

This is the second home I've lived in that I have had Sinara and her team clean. As always, she did…read morean incredible job. The space is immaculate, dishes in the sink washed, floors polished, counters sparkling, bathrooms scrubbed to perfection. It is cleaner than it was when we moved in. And it smells great too. Absolutely worth it; her prices are extremely fair, especially for the quality of the work she does. She is extremely detail-oriented and conscientious. I wouldn't hesitate to recommend her to anyone.

Sinara is experienced, thorough, detail oriented, and extremely competent. It's always great to…read morewalk in the door to a clean smelling house!! She takes exceptional pride in her work, and is always willing to tailor the cleaning to the client's wishes. She is meticulous in her work, and dedicated to pleasing her clients. Don't hesitate! She is one in a million!!!

I'm new to San Clemente and needed someone fast to help clean new place. Hortencia was very…read moreresponsive and gave me a reasonable estimate. She did an amazing job cleaning. I will be working with her again.

My last housekeepers wanted to double my rate so I started looking for a new relationship. I found…read moreHortencia here on Yelp and liked that they were based nearby. I called her and she answered right away. Good sign #1. We made an appointment and they came the next day. I was told the first time would be a bit longer because the home may have been a bit dirty. They showed up on time and to my surprise there were 6 ladies suddenly scrubbing my home. I've never had such a thorough cleaning. I have a new housekeeper now, at a very fair price.

Beware that you will not get what is promised in cleaning service…read more I specifically told the owner, Maria that we wanted people to speak or understand English and that the floors were our most important item to be cleaned. Two people came, neither understood or spoke English. I tried to instruct them to mop floors in bedrooms and bathrooms with water and use different floor cleaning products in wood floors. NONE of the floors were done and I spent two hours cleaning the floors after they left. Plus, nothing is picked up when dusting, just dusted around, I observed when they were cleaning.

I'm so disappointed that I have to leave this review. As Maria seemed to be a very nice woman…read more I requested a full sanitizing and cleaning for my grooming salon. As a fellow female business owner I very much looked forward to working with her. Maria and her staff spent almost 4 hours at my salon that is only around 700 square ft. I was so excited to see my shop sparkly! But when I pulled up to my businesses to see hand prints on the door, I was discouraged but hoped it would be better inside. Nothing could have prepared me for the mess this company left in my business. I was greeted with the smell of rotting food that was left in my full trash over the weekend. I had taken out all the trash when I left, they filled it with garbage and food and left it. Dirt, grime and hair was still everywhere. Dust was in every corner, someone had literally peed on my toilet seat and not cleaned it off. Soaking wet towels were piled in my tub on top of an anti fatigue mat, which had to be thrown out because it was saturated with water. Everything was left unplugged and out of place. Walls were still disgusting and grimy. When Maria contacted me to ask if I was satisfied, I told her my concerns. She offered to come and re do the work. I honestly do not trust them back in my business, and requested a refund of the 300 dollars plus 60 tip. I still have not seen any refund. Unfortunately business owners rely on reviews and word of mouth, and I hate to share such an awful experience, but as a small business I can't be robbed of 360 dollars and just let that happen to someone else. I gave this business multiple opportunities to refund me before going to Yelp.

I am very particular when it comes to cleanliness of my office space. And so far they have done…read morevery well. Staff comes in on time and very courteous. They always adjusted to my schedule and responds to my immediate requests for additional tasks. Highly recommended!

Efficient, professional cleaning services at a great value! I was very impressed with the result…read more Thanks to Rivail, Kinard and Sergio.

Confirmed appointment in a timely manner, price quoted was reasonable…read more Two people came for moved out cleaning, result was great, no complaint from the landlord.

Margaret and her husband Milo are great to work with. Milo to house for estimate and arranged…read morecleaning to our schedule. Excellent communication, in prior to arrival, progress and leaving. House was immaculate and I noticed little details where they do a deep and thorough cleaning. Example little rust around sink drain, etc. Highly recommend and they will know be regulars at our residence. Alexandra and Michael our cleaners took their time and really impressed me!

Was looking for a last minute move-out cleaning service through Yelp and found Got It Maid. Spoke…read morewith Kiran through messages and then over the phone. Super quick responses and reasonably priced! Anddddd they work on weekends too! Anddddd they saved me because I was freaking out about having to clean after packing and moving. I had scheduled my cleaning for a Sunday afternoon and received a call from Kiran saying that the team they had originally assigned was going to be later than the original time slot because they were at another place. Unfortunately that wasn't going to work for me so Kiran came herself to clean my place! She and Alex did an amazing job and made sure everything was clean and pretty! They were super nice and Alex ended up having to help me clean off a couple of things that were in the garage that I was taking with me (because I can't do spiders) and even helped me put them into my car because they were heavy. They took a little bit longer to clean my place but I'm glad they did because they actually cleaned so many things that other places would have you add on. I would definitely recommend them to anyone and go through them in the future!

I am so happpppy with Got It Maid!!! I needed a deep cleaning bc boyyyy my house needed some…read moreloving! The owner herself came and crushed it!!! She took her time and even asked my husband and I to come up and see if we wanted her to work on anything or change anything. Nothing needed additional work she was so detailed! I am now going to book them now on!