Beware that you will not get what is promised in cleaning service. I specifically told the owner, Maria that we wanted people to speak or understand English and that the floors were our most important item to be cleaned. Two people came, neither understood or spoke English. I tried to instruct them to mop floors in bedrooms and bathrooms with water and use different floor cleaning products in wood floors. NONE of the floors were done and I spent two hours cleaning the floors after they left. Plus, nothing is picked up when dusting, just dusted around, I observed when they were cleaning. read more

I'm so disappointed that I have to leave this review. As Maria seemed to be a very nice woman. I requested a full sanitizing and cleaning for my grooming salon. As a fellow female business owner I very much looked forward to working with her. Maria and her staff spent almost 4 hours at my salon that is only around 700 square ft. I was so excited to see my shop sparkly! But when I pulled up to my businesses to see hand prints on the door, I was discouraged but hoped it would be better inside. Nothing could have prepared me for the mess this company left in my business. I was greeted with the smell of rotting food that was left in my full trash over the weekend. I had taken out all the trash when I left, they filled it with garbage and food and left it. Dirt, grime and hair was still everywhere. Dust was in every corner, someone had literally peed on my toilet seat and not cleaned it off. Soaking wet towels were piled in my tub on top of an anti fatigue mat, which had to be thrown out because it was saturated with water. Everything was left unplugged and out of place. Walls were still disgusting and grimy. When Maria contacted me to ask if I was satisfied, I told her my concerns. She offered to come and re do the work. I honestly do not trust them back in my business, and requested a refund of the 300 dollars plus 60 tip. I still have not seen any refund. Unfortunately business owners rely on reviews and word of mouth, and I hate to share such an awful experience, but as a small business I can't be robbed of 360 dollars and just let that happen to someone else. I gave this business multiple opportunities to refund me before going to Yelp. read more

Diamond Coast Cleaning - Home Cleaning Near Me - Dana Point, California

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Maria and her associates have always been very professional and have a strong commitment to quality, a personal connection with their customers, great communication skills and a desire to please their clients. I'm grateful to have found someone of her caliber who offers commercial cleaning services! read more

Maria at Diamond Coast Cleaning has been cleaning my house for a few years. She has always been very reliable and very professional. I have always been able to contact her in regards to switching my cleaning schedule and there has been no problems or switching charges. She also has a very strong personal connection with her clients which most companies do not. I also had the same person coming to my house and not different people every time. That was a definite benefit. As well, they always do an amazing job cleaning my house...and it looks and smells amazing afterwards I would highly recommend Diamond Coast Cleaning. Give Maria a call. read more

I highly recommend Diamond Coast Cleaning. Maria has excellent communication and her crew, Zayuris, always does an excellent job and is very responsive to specific requests. I can't recommend Diamond Coast Cleaning more!! read more

You will be lucky to have your house cleaned by Maria who goes beyond expectations to give you personalized cleaning service. Besides the great housekeeping her suggestions given to make your house beautiful have been so beneficial. Thank you Maria read more

Highly recommend Diamond Coast, especially Thelma! She is so meticulous, fast but very thorough and she's a nice pleasure to be around. If you go with Diamond be sure to ask for her! read more

I have to leave another review... I had a client moving into their new home and the listing agent said he had the home cleaned and when my client and I showed up to do the walkthrough before he moved in the next day, the home was dirty and my clients family was arriving within 24 hours and when I called the listing agent he said he didn't know how he could help. I called Maria in a panic and she told me not to worry, she would send someone in the morning. My clients showed up that evening and they were very happy and thankful that the house looked so nice and clean... thanks to Maria and her crew! She came through in a pinch and did an amazing job! I highly recommend her and will continue to use Maria. read more

Maria and her team of people cleaned routinely for me this past year. They were professional and most importantly they did a wonderful job with my cleaning needs! Maria was communicative and easy to work with. Thanks Maria for the great cleaning but also for your kind heart. Our family really appreciated you! read more

Maria and her crews clean client homes for my real estate company between tenants or homeowners. Her crews are extremely thorough and her communication throughout the jobs are exceptional!! read more

Maria and her team have been cleaning our office since COVID restrictions were put in place in the workplace last April/May. She has dedicated a team to thoroughly disinfect and sanitize our office twice per week. I couldn't be more pleased with how clean the office is and confident in knowing our employees are being cared for properly. Thank you Maria! read more

Highly recommend Diamond Coast Cleaning. Their staff is on time, friendly and fair prices. Mostly importantly during these times, the follow ALL the necessary CV19 procedures and ALWAYS are all wearing their masks. So important that we all support our local businesses. read more

My wife and I were in a desperate need for a deep clean, and were so lucky to have found Maria and her company through a referral. Maria was very responsive when we initially reached out, and took incredible care to evaluate our cleaning needs and home. Her team was unbelievably kind, diligent, and efficient as they tackled the deep clean of our home, working through the house around our work schedule and baby's nap schedule. I cannot recommend Maria and her team enough!! We moved here from Los Angeles and had a number of negative experiences finding cleaners, and are so grateful to have found a company that we trust down in Dana Point. read more

I hired Maria and her team to come to my home once a month as it is getting harder for me to clean the way I like it. Maria is very easy to work with and so kind. They have been to my home a few times now and each time I arrive home to how I like my home cleaned. They are very respectful and thorough. I would recommend them to anyone. read more

Maria and the rest of the team at Diamond Coast Cleaning do a great job cleaning our home. We recently remodeled our house with new appliances and wanted a cleaning service that would treat our home with kid gloves while still doing a thorough job. They are punctual and thus far - we are very happy with the service we are receiving. read more

Maria and her team did a great job deep cleaning my home. They were thorough, efficient, and professional. The home looks immaculate, and I will definitely work with them in the future. Enthusiastically recommended. read more

Maria did an amazing job at my place. Everything was spotless. There was a lot of attention paid to detail. Trustworthy company. Reasonably priced too. read more

I have used Diamond Coast Cleaning services on many occasions. Maria is easy to communicate with and very kind and conscientious. She aims to please. She and her crew are reliable and I feel comfortable having them in my home. I have left the house while they were working and returned to a fresh, clean home. I would definitely recommend them to anyone who needs a trustworthy and thorough house cleaning service. read more

Maria is great! Highly recommend this company. Does a very thorough deep cleaning for homes and office.

Mary and her team at Diamond Coast Cleaning were amazing at cleaning our home from top to bottom. They were very accommodating to our busy schedule and pets. The team was very friendly, communicated very well with us and made sure everything we were looking for was completed. I can't say enough good things about our experience and we look forward to many more. read more

Maria and her team are fantastic. They are reliable, honest, and always do a really good job. I'm super happy with the service and will be a long time client. read more

Our Nanny had a family emergency yesterday leaving us scrambling to get our house tidied for Christmas as we'd planned to clean as our toddler was being cared for. (Let's be real there's no point doing a deep clean way before Christmas with a toddler.) I called eight places in total going down the list on maps yesterday in a desperate attempt to find a service that may still have an availability and Maria was the only one who answered. She told me to hold tight as she called a few of her crews to see if anyone could come out. Within five minutes she called me back to inform me no one could come yesterday, but she could have someone here early this morning (Christmas Eve). To say we were elated is an understatement. I already knew I was pushing my luck trying to find someone on the 23rd and Maria went above and beyond and I'm extremely grateful to her and her team one- for even seeing if someone would come yesterday but secondly for being a miracle worker and having someone who was available to come today. We just needed a quick spruce up and her team did a phenomenal job in three quick hours. Very fairly priced for it being a holiday as well. Definitely recommend and will be using this service in the future. read more