I had a wonderful experience. I am a new patient and moved to this practice because my other eye…read moredoctor took 2-3 hours for an annual exam. Adding the wait time, which was minimal, and actually being seen I was only at Hecker for 60 minutes. I saw Dr Jones and she could not have been nicer. They explained the procedure and results with me in a timely manner. I don't think I waited in each exam area for more than 5 mins. Yes, you are "shuffled" from room to room but that is because each room serves a different purpose. One was a dark room to scan the retina, other had the large equipment to evaluate your vision, and the last was the doctor's office to talk about the results. At least this was my experience. Yes, the decor is out dated. But my other optometrist had beautiful, trendy furniture but that doesn't mean I want to sit on it for 3 hours. I would trade wallpaper for service any day. I'm happy with my choice of switching offices and would recommend their services to anyone who ask.

The office manager is incompetent and unresponsive. I have left several messages to get my bill…read moreproperly filed with my insurance company and now I'm having to call constantly just to PAY the bill. I would not recommend this practice. Their administration side is beyond dysfunctional.

I have been going to this office for years and with the exception of one provider not actively…read morelistening, I have always received great service and care there. Dr. Evans has always provided excellent care to me. Having a provider that is confident in his work but can also come across in a very friendly, personable way is hard to find. Often times providers that have years of experience can become arrogant. I am thankful that Dr. Evans is one who remains relatable and pleasant. Angeline, the contact consultant, is very knowledgeable and helpful. This office is comprised of pleasant professionals that clearly care about the work they do. I appreciate the way they work well together to keep the patients moving through. After my most recent visit, the lady in the optical area called me several times to check to see if I wanted her to order my contacts for delivery at my home. It's what I normally do and because I failed to check in with her prior to leaving, she made sure to reach me and I appreciated that.

I have had two cataract operations done through this practice; the first was about a decade ago,…read moreand the second just this year. The first was done in the old location, a plain, clean, older building in the middle of the hospital section of High Point by Dr Tepodino, and refreshed (for want of a better word) last year. No trouble ever. The procedure was seamless, the small staff kind and helpful. The cost was borne by insurance, with a $60 copay. The second operation was conducted by Dr Evans in the sleek, new facility near the old shopping center. The operation was attended by at least six auxiliary staff, each of them asking me the exact same questions. I declined the offer for assisted sleep, as I wanted to remain conscious for the operation. I was also given an option of a special lens to correct an astigmatism, at an (uninsured) cost of over $1,000, which I declined, as it could easily be corrected with glasses. The actual operation took about 20 minutes. I can see much more clearly with the new lens, although there is now a shadow on the left peripheral side of my vision which wasn't there before the operation. My copay was $340.00, and I found later the cost to the insurance company was nearly $14,000.00.

I had my first appointment with Buena Vista Eye last Friday. Everyone I encountered from…read morereceptionist to nurse to Dr. Wall was very friendly. I didn't have to wait very long at all before I was taken back for my examination. They had me complete some paperwork ahead of time which I thought was very smart on their part. The exam was pretty routine. I appreciated the nurse's and the doctor's questions about my health background. Dr. Wall asked some questions that I had never been asked before. I appreciate her thoroughness. While I don't expect to have to return for a year or so, I'll look forward to my next visit to Buena Vista Eye.

I come here for contacts and glasses so can't speak to everything, but they do a very thorough job…read moreon the exam and have a nice selection of glasses in the office. You get a little higher quality of care because the doctor (Dr. Wall) oversees everything and I usually see her on my visits. She is always easygoing and her staff are friendly and professional.

Kimberly Orr is wonderful and very personable. I followed her to Greensboro from her last location.read more

We have been patients at Triad Eye since 2011. Doc is awesome! He always helps us pick out the…read morebest glasses. Doctors Stacey and Neil are both wonderful. Everyone is friendly, professional, and knowledgeable. Their renovations and expansion have really brighened up their New Garden location. I highly recommend Triad Eye to all of my friends and family. Thank you all for providing great care and superior service. You guys rock. -Melissa & Jade :)

Second time coming to hill crest vision since my last eye check up last year…read more Making an appointment was a breeze and pleasant. Once I arrived on my appointment date/time I was greeted by the receptionist and was glad to see they require patients to wear masks as well as staff. Also my temperature was taken. Very happy to see these preventative measures were taken. I met with the doctor who was very informative, knowledgeable and professional. All the staff were very friendly, helpful, knowledgeable and professional. The staff are what really makes hill crest vision an amazing business! I was in and out in under an hour. Also the ease or ordering my contact lenses was amazing! She was so nice and also went the the extra mile to inform me about the contact lenses rebate and gave me all the necessary information I needed. I can't imagine going anywhere else for my eye care needs and highly recommend.

Friendly, helpful, and quick are three words I'd use to describe Hillcrest. It's pretty much a…read moreone-stop shop for eye exams and glasses (when you need them), and they're really easy to deal with. They offer upgrades to your exam (like eye de-dilation drops or an extra scan or two), but there's no pressure. Thanks to everyone for their late holiday hospitality and their professional and welcoming attitudes!

My husband and I been customers here for many years. Dr Woods is very thorough and always takes…read morehis time in answering any questions we have. His support staff is wonderful! We recommend this office to everyone.

This was my second time here. First time was 2 years ago…read moreand it was a good experience for eye exam. This visit for check up on eyes was not very pleasing. Technician I ended up with was not very good 1. No intro of who she was 2. Had trouble operating the eye scan machine and had to get assistance. 3. Rushed through my eye testing and seemed upset / huffy about the whole process. 4. Seemed like she did not want to be there or had somewhere urgent to be other then work 5. End of exam she mumbled something about an extra service for $20.00 but could not decipher her as she was walking out the door 5. Don't know who she was( not the oldest and not the youngest of the techs there. 5. Doc was ok. 6. Will use a different eye care option I the future and same for my family. 7. My company uses them for eye exams as well and I will be recommending a change.

Dr. Dunn is a great optometrist. He conducts a thorough exam, always is interested in what you've…read moredone since the last year for fun, and offers well wishes until the next visit. For a doctor I only have to see once a year, it feels good to feel like a valuable patient. I find that scheduling an early morning appointment isn't always conducive as the staff can be slow to start. I had an 8 AM appointment, the office opened at 8 AM, and when I arrived the doors were still locked. I got in at 8:15 and still had to wait about 10 minutes to get checked in. My appointment was about 40 mins total which could've easily been cut in half with a quicker checkin process. All in all, they have a good selection of frames, good doctors, and friendly staff.

They have sold out to national company and cannot get test results from my eye exam. I assume he…read morehas retired and his daughter was pregnant. So might not have much of a staff any longer. I guess I need to go by if I am to get this resolved.