This was our first time to this office. We were referred from another endocrinologist and while it took a while to get in, the care my daughter received was excellent.
The day of the appointment she was to fast and as a result her blood sugar was dropping. She called the office to ask about what she should do as they really needed the fasting labs to understand what was going on with her blood sugar. LaDonna stayed on the phone with her for about 20-30 minutes trying to reach the provider to know what to tell my daughter. Ultimately, the provider wasn't available so she contacted another (on call) provider for us. She really went above and beyond in trying to help us!
Once there, the RN Nisha (unsure of spelling and exact pronunciation) was very kind and started getting my daughter screened (going over meds, taking vitals, etc) and when she saw it was taking longer than expected, she get another nurse to come in to assist so that the doctor could come in.
When my daughters blood sugar was checked and it was low 50's, they quickly tended to her. The lab personnel came to the room to draw blood instead of having her walk to the lab. Another nurse came in with peanut butter crackers and apple juice. The PA that works with Dr. D'Alessio also came in to ask how she was feeling with the low blood sugar. They were all so attentive and made sure she was okay.
Dr. D'Alessio was amazing. He asked very pointed questions about her history, symptoms, etc. in order to better understand what is happening with her body and hypoglycemia. He even thanked her for going through the tough fasting in order to get the information they need from her lab work. He answered any questions we had and assured us we'd hear from him once he got the labs back.
I am so grateful for a team of highly trained and knowledgeable professions to help care for my daughter. read more