If I could give them a zero, I would, and I have never written such a negative review as I am doing…read morenow. I am a Clinical Social Worker and I believe in giving people grace and trying to share positivity rather than focusing on the negativity. But the treatment I received simply trying to get help was disgusting. It started in March 2026 when my PCP sent a referral to the Gastroenterology Department for assistance with my unusual and very complex GI case. They did not accept the referral "due to an error with the referral," but never called me or my PCP to notify either of us of the error. Meanwhile, I was able to be seen at the Cleveland Clinic who unfortunately could not determine what is causing my severe abdominal pain after a life threatening episode of Severe Ischemic Colitis in December of 2025 (which has resulted in constant abdominal pain after eating and severe/debilitating pain if I eat fruits, vegetables, or meats - requiring two ED visits which were unhelpful). So, after the Cleveland Clinic discharged me in May, I reached out to CH Internal Medicine's GI Department to follow up on the March referral, which is when I learned they discarded it and had never called me or my PCP. So I made another appointment with my PCP on 5/17/26 and another referral was sent under "emergent" status (which typically requires a response in 24 hours). I hadn't heard anything by 5/21/26, so I again called their scheduling line. The scheduler (Jenny) was very nice and gently explained that they had decided not to see me. She could not provide a reason why they would not see me. I began sobbing and begging for their help, because no one has been able to help me in almost 6 months. I was then transferred to the Office Manager who was incredibly rude and had no empathy. After explaining my situation and lack of hope, crying throughout the call, she continued to be defiant and even went as far as saying "if you're really in that much pain you should go to the ED." I explained that I had been to the ED twice without any assistance, at which point she insinuated that I was lying when I said that the Duke GI physicians refused to see me as a consult in the ED. She said they had to see me if a consult was requested and I said that she could read my ED notes which clearly stated GI was consulted but declined to see me. She still did not care. She refused to offer any assistance and by implying that my pain was not severe, I lost my temper and cussed at her. I am NOT that kind of person - I am so ashamed of my behavior and have never been belligerent or rude to any healthcare provider. I work in healthcare myself, so I understand the difficulties workers face these days and it hurts my heart to have been pushed so far that I went violated my own values. I am still without any assistance and am so hopeless. I cannot understand how a medical practice could turn down someone (with health insurance) who was begging for help, without any valid reason (they could have said my needs were too complex, but to repeatedly lie, was horrible) or any recommendations on other providers who might have been able to help. I hope that no one who is suffering has to experience this kind of treatment by a healthcare professional. And I certainly will never go to any UNC facility after this experience.

This practice has quality doctors who spend time with their patients and listen well.read more

First of all I would like to personally thank Dr Rodriquez for her professionalism- patience &…read morekindness shown to me during my recent visits x2. I feel she was able to grasp my complex issues fairly quickly- she followed up With labs drawn after the first visit with the results and her recommendations even though they are visible in the Duke my chart- this was my 4th visit to this location- years ago my family gifted a visit when there was a bookstore - lunch and other amenities- even though some of the amenities have changed I feel this practice is well worth the investment- options for a la cart services like yoga & other a la cart amenities available. This location is situated off I 85 & other major routes- near the corner of Moreene & Erwin road a mile or so from the main Duke North Hospital Systems on Erwin Road & nearby Medicine Circle. It's now obscured from a lot of greenery and shrubbery but once you turn into the winding paved path way - the location is a beautifully crafted building remindful of the older Duke bricks and newer bricks building.Uniquely designed - there is a drop off entrance for accessibility with automatic door openers. The reception team members & Nurse equally friendly and knowledgeable. Nice comfortable seating available. In house lab. I shall look forward to utilizing more of these facilities in the near future

This has been an extremely disappointing process at this facility. I went for three months and…read moreduring that time My doctor was always late for appointments, she cancelled my appointment twice (one due to illness) and the other unknown. I was put on an antibiotic for a chronic cough with no X-ray and the antibiotic had a black box warning and I became very ill. It wasn't worth $165 a month and I won't go back.

I've been going to see the same doctor at Chatham Crossing Medical Clinic for years, and have…read morecontinually been impressed with their care. My primary care physician is willing to admit he needs to research something, and follows the rule that he prescribes what he would do for himself or a family member, not just what the current standard is. Getting in and out is a breeze-- I've never waited more than 5 minutes, and they even have evening clinic hours when no appointment is needed.

Every single doctor I have seen at CC has been awesome- including all nurses (except one), and i…read morehighly recommend that people with tricare come here because they are very accommodating. That being said, the front desk staff fluctuates between being amazing and being terrible. I had to call 14 times today to get in touch with someone because my doctor didn't fill my prescription correctly. As I was trying to explain that I needed something else the person who answered the phone cut me off and transferred me to the nurses line...which I had already called and left a message on. the pharmacist had also called and was transferred and even remarked that the person who answered the phone was not very polite. that being said, that's really the first time someone has been actually rude, but they do have a really bad habit of not picking up the phone.

be careful when having UNC med assign you to a doctor for Internal Medicine here. Don't be fooled;…read morethey do not do a thorough job. use your common sense pie and demand further test if you have an infection. it might just save your life. these people killed my husband due to indifference, incompetence, not enough test for an infection. If you have diabetes and develop an infection, this is an emergency. get to the Emergency room because these folks won't demand it for you. Better yet - get a doc with Duke.

From the owner: UNC Health offers a full range of primary care, specialty and pediatrics services throughout North…read moreCarolina. Our caring providers at UNC Health help you and your family get healthy and stay well. You'll benefit from comprehensive care and treatment for minor to complex conditions at every stage of life.

I was totally misdiagnosed with a serious cancer back in October of 2020…read more On top of that a referral was made but the paper work was done incorrectly so there was another delay, I agree with previous reviews that this place has gone down hill. Unless you are seeking help for various minor issues, I can not recommend this place. I had seen Dr. O'Meara for years, but in a life and death situation she is not the person I would choose again.

I have been a patient since 2019 under the care of dr O'meara. She has been attentive and caring…read more Medical staffs have also been helpful and addressed my concern promptly. I did notice that during rare occasions, few front desk staff had poorly communicate with patients, including me.

My expectations have been exceeded. Well worth the extra yearly cost. This is the second year I…read morehave been a member of The Carolina Clinic. I was in search of more individual and more specific care, and the Primary Care Doctors and Staff at The Carolina Clinic have provided me with just that. Their professionalism, knowledge, and genuine caring have been a real benefit to my health and well being. Very responsive, both during office hours and after hours. Calm, efficient, and pleasant clinic setting.

From the owner: UNC Primary Care offers a full range of primary care, specialty and pediatric services to people in…read more13 counties throughout North Carolina. Through operational support that helps each practice provide complete care to patients, UNC Primary Care makes the expertise and empathy of the UNC Health Care system available to more of North Carolina. UNC Primary Care practices are patient-centered. Our physicians are trained to assist you in the detection, treatment and prevention of illness. Each practice's goal is to help you achieve optimum well-being through education, anticipatory guidance and strategic medical interventions. We look forward to a long and healthy relationship with you and your family.

I have coming here for over 18 years! Love the staff, nurses, and doctors. They are all…read moreknowledgeable, kind and supportive with experience to back that. They service everyone from newborn to geriatrics, and they have a wonder psychiatric NP on site as well.

lies lot of lies! staff is so disrespectful! care is ok at best. the type of care was so bad! all…read morethey do is lie. they said no shots and they try to give me 5!

One of the best doctors for mature adults in Durham. Dr. Kelly is great at explaining things to you…read morein detail. You will never regret your association with Dr. Kelly