I was traveling to Auckland on business from the US when my display failed. While other shops had…read moresubstantial waits even to discuss it, Ubertec was able to see me without an appointment, review my equipment quickly, and get an express part replacement -- honoring my US AppleCare warranty. They kept in constant contact with me throughout the process. They were even able to get my MacBook Pro back to me earlier than expected. Their staff was courteous and professional. I will absolutely return here on subsequent trips to Auckland if I need anything!

Booked in directly through Ubertec to have phone battery replaced. I even received a confirmation…read moreemail which stated a battery was in stock and had been put aside. After a considerable drive to drop phone off was told sorry no batteries in stock for this model and then tried to blame it on shipping etc totally ignoring the fact that a staff member had supposedly put one aside. Ubertec Google reviews show a pattern of this occurring - not good Customer Service at all.

The strongest force in life is not love or hate, but the anger you show towards a printer without…read morepaper. Why does your printer always seem to run out of paper when you're in a hurry, or busy printing crucial documents? Maybe because your documents are always of importance, otherwise why would you need to print them? I'm one of those folk who don't seem to plan for such eventualities; and normally only replace things when I need to. This changed a bit when I recently stumbled upon Computer Food in Rosedale. This computer shop sells all kinds of goodies you need to keep the computer running, from printer paper to ink refills, memory sticks and DVDs. The idea at this store is that the more you buy, the more you save; a principle I can live with. The shop is conveniently located where Tawa meets Rosedale Road, there is plenty of parking on site and you can negotiate a good price.

Have been buying my brother printer cartridges from Computerfood for at least a year and half…read more Fantastic instant service. Love those Mackintosh sweets that come with it too.

Superb! Everything was a breeze. I ordered from Christchurch and figures arrived really packed and…read morein great time. They constantly kept in touch throughout the delivery. Thank you so much, 10/10!!!

Just when you thought that a game you really wanted was just out of your price range, in steps…read moreVagabond Games and comes to the rescue (this store seems to be a collaboration with Livewire Games). These guys have some pretty good deals that can sometimes even beat the other gaming giants like JB hifi and EB games. They have a fair number of games for sale as well as some other game related products like figurines and other collectible stuff like that; you know, nerdy stuff that you don't need but want anyway. This store used to be located in a really hard to find part of that ridiculously designed Metro building (seriously it's so stupid with its escalators that miss out entire floors!), but thankfully they are now located on Chancery Lane) . They also have plenty of Anime DVD's and other related products. Check out their website as they often have a few good specials on there.

Asked for a travel outlet adapter. Was told they didn't have any and when asked if they knew a…read moreplace where we could pick one up was told "nobody probably has any right now, there are so many tourists visiting." Literally walked outside and 30 steps down the street there was a souvenir shop that sold them and had plenty.

PB Technologies is always a good option for reasonably cheap computer products. You can buy…read moreseparate computer parts from these guys, or fully made up computers that they make themselves. Or you can even custom build your own computer by selecting the individual parts that you want in it, and seeing if they are compatible. If so, then the PB tech guys will probably put it together for you, for a fee of course. It certainly can be a lot cheaper to buy a new computer from these guys instead of some of the other electronic stores around. Not only that, but these guys will also repair or upgrade your computer if you bring it in to them. They are generally pretty friendly people who know what they are talking about; yep, they are serious computer nerds.

I haven't been to many internet cafes in my time but I have to give this place a full score. There…read morehave been numerous times where my printer at home has suddenly run out of ink and Ash Net has saved my butt! There are actually two Ash Nets on Great South Road- this particular one is at the back of Southmall, right next to New World. It's been super convenient for me because its a one minute walk to the train station and bus stops. If you want to stay for a couple hours the hourly rates are decent, the screens are huge and the seats are pretty comfy. They offer printing and scanning services, and the staff here even revived my external hard drive for me once! I understand they also do computer repairs, which is always good to know. They've got an espresso machine there if you need a caffeine fix, and fridges of drinks that save you from going down to the supermarket. I've spent a lot of hours here, when I feel like studying somewhere a bit different for a change (libraries get a bit grating after a while), there's a lot of foot traffic here but everyone keeps to themselves which makes it perfect if you want to get lost in whatever you're using the interweb for.

From the owner: Welcome to Ash Repair, one of Auckland's most well-known and reliable device repair shops. We…read moreprovide a comprehensive range of electrical services. Ensuring that your appliances are functioning at their best is essential to keeping your home neat and keeping to a regular schedule. If you need quick, cost-effective, and dependable services, contact us right away! Expert Repairs For PC & Mac, Desktop & Laptop, iPhone & Android, iPad & Android, Wii, Xbox, Controller, PlayStation Expert Repairs For PC & Mac, Desktop & Laptop, iPhone & Android, iPad & Android, Wii, Xbox, Controller, PlayStation

I dropped off my laptop at the Auckland CBD shop to be repaired and was assured, explicitly,…read moremultiple times, that since I bought the laptop at another shop in the chain, I wouldn't be charged for an assessment should I choose not to have any work done on it. I received a call later in the week telling me that the necessary repair was going to cost more than I originally paid for the laptop, and decided not to proceed. I was then informed of a $100 assessment fee. When I contested this the staff member said that he would check some things and get back to me. He never did. Today I went to pick up my non-functioning computer and to speak with a manager. During the course of our conversation he constantly interrupted me, talked down to me, and refused to answer when I asked why he thought this was acceptable customer service. He also came across very much as though he was trying to intimidate me. When I stood my ground he changed from telling me that I must have misunderstood/the staff member must have misspoken to telling me that she had never said anything that could be interpreted as me being able to expect not to be charged and that I was lying. Additionally, he told me that having to wait to speak with him was my own fault when I expressed dissatisfaction at how long it had taken. I'm very unimpressed with the lack of consistency and professionalism.

Basic electronics store with frequent sales and bargains. Prices are not as cheap are as at the…read moreWarehouse or JB HiFi. Some of the junior staff can be a bit more confident of their knowledge than deserved. However, the manager on my recent visit was extremely helpful and knew exactly what I needed to do to solve a wifi problem, didn't force me to buy anything and even gave me a bag for the part I had carried into the store. Great service, thanks. I'll be back!

A stoner geek paradise. The buzzing chatter of Queen Street fades behind you as walk down the…read morestairs, and you might feel as though you have just walked down into your nerdy neighbors basement. Ardent gamers in their zone, giant screens in their faces, headphone volume on max, large coke positioned conveniently by the mouse pad, the real world a bygone memory as they hack and slash there way through the levels. Not the most competitive hourly Internet rate at $3 per hour, but they offer rather generous member deals. I paid $10 for 5 hours (where I could come and go as I please) which I thought was okay because they have a super central location and big comfortable seats. Seriously, I am not kidding about these seats, they are large and they are leather, and they have sweet sweet reclining action - they only problem is you do not want to rest your head back and absorb the head sweat from the last customer.

BEWARE!! would put a minus 5 stars if I could! Don't go here for repairs. Misleading, poor…read morecommunication and empty words. Horrible experience.

Had a great experience here. Communicative, got my laptop screen fixed within a few hours, and…read moreworks perfectly now. It was pricy, but it is what it is. Now my computer is all fixed and I'm very pleased.

I'm Discussed with the staff and management. They don't have to be so rude when you don't want to…read morecontinue with the repair. Over the phone it's like yes yes and best price but when you step into the place its money money money. Go anywhere but here. Stay away for your own good.

I would give no stars if I could. Used them two and a half…read moreyears ago to get my macbook screen replaced, took three weeks and they kept stuffing me around the whole time. Said it'd be back soon, then kept changing the story. Went back recently because the screen they replaced has started cutting out when I open the screen too far. Thought it might just be loose, but they said it needs replacing again. Took a week and a half just to hear anything, then they called on the Wednesday and said if I agreed to the repair, I'd have it back Thursday or Friday. Said yes straight away. Called Thursday to check in and now they're saying it won't be ready until next week. Apparently they're waiting on a screen from the warehouse... which is in Auckland, same place my laptop is. How long can it take to move it from one store to the next? They just keep saying whatever they think you want to hear, but none of it actually happens. No one ever seems to know what's going on. They keep saying things like "if it's in stock," like surely they should be able to check? They are forever promising it will be ready tomorrow... 3 weeks later every time! I don't even care if it takes time, just be honest about it. This is the second time I've dealt with them and both times have been a joke. Not using them again.

I purchased a phone case that came apart at the seams within just two months of use. When I…read morereturned it to the store, they refused to offer a replacement or refund, citing that the original packaging was missing--despite this not being a requirement under the Consumer Guarantees Act (CGA). I then reached out to the store via email, only to receive the same response. After informing them of their legal obligation to address the issue under the CGA, they failed to respond and have ignored my follow-up emails. The product quality was disappointing, and the customer service was unresponsive and unhelpful. I would strongly advise considering other options for better quality and customer service.

JB Hi-Fi always sucks me in. I love buying CDs and DVDs (strictly television seasons), and they're…read morealways conveniently having a promotion or sale when I'm conveniently at odds as to whether or not I can justify my purchase. In this case I'm not sure if its a good thing that I've never experienced buyer's remorse after making a purchase here, as it explains why I keep coming back. There's something at JB Hi-Fi for everyone from games to computer programs to movies, and all at great retail prices too. Now and then they also have one-off sales where everything in-store is cost price + GST- so always good to keep your ears pinned for that one. It's not the biggest JB Hi-Fi branch but I know my way around. The staff here are quite reliable and the last time I went looking for an HDMI cable, the guy there told me about every single one they had, including the advantages and disadvantages. You don't get a lot of great service in retail these days so I take what I can get, and I was very impressed. Even the security at the store here always make a note to say hello and goodbye to all the customers- a little recognition goes a long way.

This JB Hi Fi is my favourite of all the stores. Why? They have amazing staff. One in particular…read moreknows absolutely everything about Anime and recommends which ones are best if you ask him. I can't remember his name, but flip, he is the best! They are always super helpful and have a great selection of DVDs. If I'm on the hunt for something in particular, they are the most likely store to stock it. (bar one time I was looking for Shutter Island - found it on Queen St) The only department in this store that I dislike is the electronics section. One guy tried to sell me an SD TV as an HD one. Fortunately, I was not the stupid woman he supposed, but a film maker who knows the difference. I smiled at him politely, and walked off. I hope he was just ignorant and not really a con man.