This company is very professional and accommodating! They anrrived and performed the service…read morequickly! They quoted a price and stuck to the price quoted. The technicians explained everything and showed me before and after pictures! I highly recommend them for your duct cleaning needs! I'm very pleased!

Quick and clean work, RELIABLE. They left the old molding vents for us to throw away and replace…read morewhich I thought was considerate.

I had a pretty good experience. It was rough at first with logistical issues on their end with my…read moreprevious scheduled appointment but we were able to get it rescheduled and I was offered a 10% discount which I accepted. The job of dryer vent cleaning took only about 30 minutes to do. The technician was very kind. They accept credit card payment via phone and promptly provided me with a receipt. I may use them again in the future.

Came in - asked a couple of questions- determined what they needed to do and finished within 30…read moremin. My vent was indeed backed up with lint which was causing a smell in my dryer. They also informed me that I will need to replace the vent "door" and provided me a price. No pressure-just informative. Payment was made easy by QR code. Efficient operations.

Very responsive and scheduled us in quickly. They were very thorough, providing picture and video…read moreevidence of before and after. Communicated well, were very professional, and fair and upfront on pricing.

Ty is wonderful. Knowledgeable and personable he is entirely professional. He worked with a roofer…read moreto install an exhaust line and vent for our dryer. We had used Duct Duct Goose at our old house and didn't hesitate to call him when we moved into our new house and identified issues he could resolve. I highly recommend Duct Duct Goose

Great job! I would agree with everyone else. He is professional, efficient and accommodating. We…read moregot lunch and he stopped so we could eat in peace and eat comfortably. You wouldn't believe the stuff he pulled out of the dryer vent. Great price! Will use him again when needed. Thanks Richard!!

I called Richard on Friday and explained my situation with the dryer vent being clogged. I also…read moreasked how much it was going to cost for the whole house vent cleaning. He gave me a price and I accepted. I asked when he could come over and we agreed on Sunday Dec 9. He arrived on time and was so very nice and he likes dogs, which is good as I have 2. He got to work straight away and was done by 3PM. One of the vent covers was very dirty and he tried to clean with an industrial cleaner, but would not come clean. He was quite surprised that Awesome spray worked. I hope that he remembers to pick some up at the Dollar Store. I would highly recommend him to anyone and everyone. He also gives a Senior Citizen discount. He is very methodical in his work and gives his all. Thank you Richard for a job well done.

He kindly explained well about the systems and provided us very nice cleaning service!read more

I was satisfied with the cleaning quality. Most areas were cleaned thoroughly, and the team was…read morepolite and professional. A few small details could have received more attention.

I needed my air ducts cleaned at my home. Steven took my call and everything went exactly as he…read morestated. Andy was my technician. He did a very good job of cleaning out the ducts. I was allowed to watch all of the debris come from inside. I like when people have a pleasant aura. He told me every step of the cleaning. The dry tunnel was cleaned very well. Everything went we

DO NOT USE AIR DUCT RESCUE…read more I hired Air Duct Rescue to clean my air ducts on Friday, and immediately afterward my AC stopped working during an extremely hot summer weekend. Whether they caused the issue directly or not, the timing was too significant to ignore, and their response afterward was completely unacceptable. I contacted them on Monday and explained that my AC had stopped working after their service. Initially, they refused to send anyone out until Tuesday, despite the fact that my family had been without air conditioning all weekend. After further discussion, they called back and said they would send someone that afternoon. Later, I received a text stating that a technician would arrive between 2 PM and 5 PM. No one showed up. At 5 PM, I called to ask for an ETA. I was told they weren't sure when the technician would arrive and that it might be 6 PM or 7 PM. After waiting all afternoon, I told them that was too late and asked them not to send anyone. They agreed and said they would instead send someone the following morning. Then, at approximately 7:30 PM, a technician unexpectedly arrived anyway. Not only did they ignore my request not to come, but the technician rang the doorbell and pounded on the door hard enough to wake my jet-lagged parents and my 3-month-old baby. The entire experience was frustrating, unprofessional, and disrespectful of my family's time and circumstances. Poor communication, missed commitments, failure to honor scheduling agreements, and showing up after being told not to come are not acceptable. I would not recommend Air Duct Rescue to anyone.

We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner