Quick response and next day service! I sorely needed dryer vent cleaning for my home as it had not…read morebeen done in a while. I reached out via Yelp and received a prompt response, cost and appointment. I highly recommend them. Now I can get my laundry done quicker!

Quick and clean work, RELIABLE. They left the old molding vents for us to throw away and replace…read morewhich I thought was considerate.

Well trained and knowledgeable. They do what they say and keep your house clean after their work…read more Ty and Sam were excellent in every way. Ron in the office provided great communication. Give them a try. All 5 star reviews is no lie.

So this company is extremely responsive, arrives on time, does the work, informs of any issues to…read moreaddress in the future (no pressure discussion) and has presented reasonable pricing. I have used them twice now-once - planned and once - unplanned. First service was to clear dryer vent since it had not been done in the 8 yrs (new install) I have owned the home (my bad). David cleared it, tested the air flow and everything worked fine. Advised of a future need which would be a warranty item thus a little more cost and time to complete. Second service - 2.5 mos later late on a Friday, the dryer went into a full alert due to high pressure and shut itself off (built-in safety mechanism). I contacted the company that evening baffled as to why and when could they send someone to inspect it. They responded late that evening that David would arrive first thing Monday morning. He arrived on time - checked the airflow which was fine but the alert was still active. So David went into the crawl space to inspect the duct system and behold it was bad and dangerous (from 8 yrs ago) - flex duct which was easily 3X the length required, 2" vs 4" piping in/out of crawl space using pvc piping, compromised flex duct in the laundry room causing dust to settle around and behind the washer and dryer units - not evident in the open area. It was all incorrectly installed and ultimately dangerous to my home. I was fortunate that I had never suffered a fire. He quoted me a repair and 4 days later he was onsite resetting the whole duct system. Ran into a problem with ducting into the crawl space, dispatched a couple of his guys to come and assist and the work was done in 3 hours, space cleaned and everything tested and the alert was resolved. Pricing was acceptable. I will definitely engage them again if and when necessary. Thanks

Ty and Sam from Duct Duct Goose provided absolutely incredible 5-star service! Choosing a service…read morecompany can feel like a game of chance, but they completely eliminated the guesswork--no goose chase here, just top-tier professionals. They arrived exactly on time to my home in Sandy Springs and were extremely friendly, knowledgeable, and efficient throughout the entire job. They worked quickly, offered the best price around, and exceeded all of my expectations. I definitely recommend them to anyone looking for the absolute best in the business!

Great caring people here. Knowledgeable and well trained. They put everything in my home back where…read moreit should be. Impeccable in every way. Ty earned every star with consistent, neat, hard work. I will use duct duct goose again for sure.

Great job! I would agree with everyone else. He is professional, efficient and accommodating. We…read moregot lunch and he stopped so we could eat in peace and eat comfortably. You wouldn't believe the stuff he pulled out of the dryer vent. Great price! Will use him again when needed. Thanks Richard!!

I called Richard on Friday and explained my situation with the dryer vent being clogged. I also…read moreasked how much it was going to cost for the whole house vent cleaning. He gave me a price and I accepted. I asked when he could come over and we agreed on Sunday Dec 9. He arrived on time and was so very nice and he likes dogs, which is good as I have 2. He got to work straight away and was done by 3PM. One of the vent covers was very dirty and he tried to clean with an industrial cleaner, but would not come clean. He was quite surprised that Awesome spray worked. I hope that he remembers to pick some up at the Dollar Store. I would highly recommend him to anyone and everyone. He also gives a Senior Citizen discount. He is very methodical in his work and gives his all. Thank you Richard for a job well done.

He kindly explained well about the systems and provided us very nice cleaning service!read more

HIGHLY DO NOT RECOMMEND! *please read my whole review and…read moreadded comments at the end for my response to their reply* Team was friendly at first and showed me pictures of their work (which was super deceiving), however, after they left I was able to thoroughly inspect the work provided. I had a basic HVAC clean. When i went upstairs, i realized air vents on the ceiling were re-installed WITHOUT SCREWS. This was apparent in several locations. The few that had screws were drilled too far and stripped the surface therefore also making the vents loose. Additionally, work done in the attic with the hvac ducts was improperly reinstalled to the point of the ducts pushing vents out of ceilings and protruding into the room. Because of all of these reasons, and so many vents falling out of my ceiling, i had personally property that was damaged. When I reached out 7 times, they never responded until I disputed it with my bank (funny how that works, right?). Then they wanted to come and fix their issues. They gave me the "landlord special" and didnt address the personal property damaged that was caused due to their negligence. Their response when i showed them the personal property damage was "we didnt do that." I had moved into my house 2 weeks prior and none of the issues were on the detailed inspection report. I shared all of my photos, inspections, etc with my bank and finally am finished with that. All in all, I cannot recommend using LITERALLY ANYONE ELSE more. That is unless you are okay with poor service, property damage, and negligent & arrogant team members. Hope this helps. Attaching 2 out of hundreds of photos. *reply- find it so funny and interesting that you say you cannot reinstall registers without screws and yet that is exactly what occurred. I have photos, inspections reports, and a secondary company coming in to review your work and they were appalled! Your company can claim you did nothing wrong and remediated the situation but you did not. Property damage was done. You can claim it was not your fault, but clearly both our banks agreed it was from the overwhelming amount of proof provided by me. The remediated situation was a temporary fix and the second those registers need to be checked or cleaned again, the issue will represent itself. Do not claim that you guys did nothing wrong and fixed the issue when you very clearly did not. I submitted 25 pages of proof to the bank. I did call you 7 times with no response and also have proof of that. This company would be better off just admitting their mistakes rather than lying. Thanks! If anyone would like clarifying, please reach out to me by replying to this comment and I can provide the 25 pages of proof, photos, etc!*

DO NOT USE AIR DUCT RESCUE…read more I hired Air Duct Rescue to clean my air ducts on Friday, and immediately afterward my AC stopped working during an extremely hot summer weekend. Whether they caused the issue directly or not, the timing was too significant to ignore, and their response afterward was completely unacceptable. I contacted them on Monday and explained that my AC had stopped working after their service. Initially, they refused to send anyone out until Tuesday, despite the fact that my family had been without air conditioning all weekend. After further discussion, they called back and said they would send someone that afternoon. Later, I received a text stating that a technician would arrive between 2 PM and 5 PM. No one showed up. At 5 PM, I called to ask for an ETA. I was told they weren't sure when the technician would arrive and that it might be 6 PM or 7 PM. After waiting all afternoon, I told them that was too late and asked them not to send anyone. They agreed and said they would instead send someone the following morning. Then, at approximately 7:30 PM, a technician unexpectedly arrived anyway. Not only did they ignore my request not to come, but the technician rang the doorbell and pounded on the door hard enough to wake my jet-lagged parents and my 3-month-old baby. The entire experience was frustrating, unprofessional, and disrespectful of my family's time and circumstances. Poor communication, missed commitments, failure to honor scheduling agreements, and showing up after being told not to come are not acceptable. I would not recommend Air Duct Rescue to anyone.

I needed my air ducts cleaned at my home. Steven took my call and everything went exactly as he…read morestated. Andy was my technician. He did a very good job of cleaning out the ducts. I was allowed to watch all of the debris come from inside. I like when people have a pleasant aura. He told me every step of the cleaning. The dry tunnel was cleaned very well. Everything went we

We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner