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Duane Reade

3.0 (2 reviews)
Open • 7:00 am - 12:00 AM (Next day)
Updated over 3 months ago

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14 years ago

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8 years ago

They did a nice makeover, but the place is never busy.....Passed by on 8/10/18 and it's now CLOSED

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Duane Reade

Duane Reade

4.1(8 reviews)
2.0 mi•Richmond Town
•$$

Please note* This review is for the Amboy Road Eltingville store!!!! Yes! This store IS as good as…read moreit gets! In the past few months, I have never been so happy to shop here. The staff is the friendliest and most helpful in both the store and Pharmacy. The shelves are now stocked well, and offer more options to purchase than ever. Don't get me wrong. It was always a great store, but now it is even better. The prices are good, and management appears to be doing a GREAT job. Before I shopped at Duane Reade, I was a CVS customer for years. The store was good, but the Pharmacy was a nightmare. When a particular Pharmacist left, the Pharmacy department was in complete chaos. They even lost my prescriptions and told me I never gave it in, never filled them on time, and were even arrogant, when I approached them for giving me the WRONG medication. I surely felt an apology was in order. I'm a Registered Nurse, and that error stuck in my mind, because it could have been someone else that didn't know the names for medications. So now, I gladly give Duane Reade my business. Karen Del Zoppo

I had a very disappointing experience at this pharmacy. The pharmacy manager was extremely rude and…read moreunhelpful. Simple questions that should take seconds to answer resulted in long holds, only to receive vague, unhelpful responses. When I asked why the delay for such an offhand answer, the manager replied, "I have stuff to do," which was unprofessional and dismissive of my time and concerns. When I called back to speak with the store manager, he answered with "hello," then placed the phone down and never returned. This level of unprofessionalism is unacceptable. I work with pharmacies daily and have never encountered service this poor. Past reviews suggested this location was reliable, which makes me wonder if management has changed. I strongly recommend considering other pharmacies if possible.

Duane Reade - drugstores - Updated November 2026

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