I have been shopping at this DTLR location for many years.
Over the years, the managers (which are usually female) seem to have piss poor attitudes.
It sickens me to pay often $150+ for sneakers and be treated with such poor customer service.
Currently, there is a short, female, Spanish manager whose attitude totally sucks. Her attitude is terrible and it's almost as if she doesn't want to be bothered.
The upper management at this DTLR location need to significantly improve the customer experience. read more