I had them out to take a look at three Spruce that are not looking well. John suggested that I find…read moresomeone to do some deep-root fertilizing and for him to come back and cut out some dead wood, and do some trimming and pruning. I agreed verbally to a price. He told me Tiffanie would reach back out to schedule. In the meantime, I arranged for the deep-root fertilizing. After more than a week passed and I had not heard back from Tiffanie, I reached out. My message went completely unanswered. So, I was ghosted by this company. I don't waste other people's time, and I take exception when other's waste mine. It's a total lack of professionalism and common courtesy. Moreover, it's a hell of a way [not] to run a business! I see from reading through other reviews on here that I'm not the first and only customer to complain of this specific issue with this company. Beware! They will steal YOUR time! Update 6/7/26: They just proved my point by responding to this review 10 months after it was posted. It would seem that timeliness escapes these folks at every turn. Too bad their recall of the facts faded so much with the passage of time! I left my original review after a week elapsed between my reaching out via phone and text to both Tiffanie and John. The following morning at the start of business, Tiffanie began psycho-calling and texting me, leaving hysterical voice messages and sending repeated texts. Suddenly, she had plenty of time on her hands. I was forced to block their numbers in order to stop the harassment and to be able to continue with my own business day.

The company is wonderful. They are professional, careful, on time and very neat in their work…read more Their prices were fair. I would not hesitate for a moment to use them. My crew was Joe, Abel and Willy. They are the best.

Called Earl and left a message inquiring about firewood. He called back promptly and we scheduled…read morea delivery. The wood was clean and seasoned. He is professional, prompt and the price was very reasonable. I'm not sure what the radius for delivery is, but I encourage anyone in the Connecticut River Valley to check him out. He exceeded my expectations and I strongly recommend him!

Wood delivered was described as dry and seasoned. It's not. It sizzles in our insert.read more

Nice clean seasoned firewood. Got on his list and in 2 weeks he delivered. A full cord of clean…read moreseasoned wood at a reasonable price.

From the owner: Firewood supplier, Sawmill, Landscaping, Land Clearingread more

got an estimate to remove a tree now I cant get them back to do it. Called multiple times voice…read moremail. Very frustrating and they did good work for me before.

Asked to have firewood delivered to my home in new haven by leaving a voicemail on Friday…read moreafternoon. Received a call promptly on Friday evening with the offer to dump the cord the very next day. Very reasonable price and professional service. Will go to them next year!

The owner was great and the wood was perfectly seasoned as he promised. Communication and…read morepunctuality were spot on.

A cold snap was pushing through and we were very low on wood. I called Log Island and they…read moredelivered within the day! The owner came himself and stacked the wood for a nominal fee. I deleted all the other wood companies from my phone! Log Island is not only fast, but the wood is treated and burning awesome. Highest recommendation! Thanks again Mike !

I had 2 dead trees and some broken branches. Allan gave me…read morethe best price out of 5 bids. The crew led by Sean was on time, respectful and did a great job. They did what I asked and even had some extra advice. I would use them again!

If you hire Paradise, you risk your yard becoming anything but.  We hired Paradise to remove a…read morenumber of weak/dying trees in our property, as well as to do some brush removal. So where to begin?  TL;DR: Hire Paradise only if you want them to: (1) destroy your lawn; (2) cut your beautiful dogwood tree without being asked; (3) use your lawn as a storage area for their large equipment for over a month; (4) see how long they can drag out the job.  THE DEETS: 1. Paradise destroyed our lawn- mostly because they chose to do work in the rain. They drove their heavy machinery on our lawn during a steady rain, killing the grass and causing deep grooves everywhere.  They did not use any rope or other lowering mechanism when cutting the trees. By letting branches and chunks of tree just fall freely to the ground, they caused large divots all over our lawn. They also dragged logs across the lawn, uprooting and killing more grass. Doing it in the rain definitely didn't help - no one told them to work in the rain. We never rushed them or told them to hurry up and start working. They did not lay down any mats or boards; they simply drove their vehicles and machines directly onto our lawn.  While it was raining (sorry, can't get over this fact). They were not apologetic; they just told me I should have  known there would be some damage.  Yes, but look at the photos - this is UNREASONABLE damage.  2. They cut two large branches of our dogwood tree - we did not tell them to cut this, and they were not supposed to cut this tree. We have no idea why they cut these branches. They did not tell us. They did not acknowledge this until we pointed this out to them. There was no apology. They just stated that it was a clean cut and they couldn't do anything now that they already cut it.  The beautiful dogwood did not need to be cut. They gave us a small credit - only after we asked for it.  Sap kept streaming from the tree where it was cut for a couple days.  We hope the tree stays healthy and survives. 3. They started the work in mid-April. They finished in early June.  Yes, sometimes it rained and they couldn't work (this was AFTER we told them they should not be doing any work when it's raining or when our lawn is still wet - we thought this was an industry standard - or at least common sense). There were some beautiful sunny days/weeks, but they did not come. That did not stop them from leaving their equipment on our property. We started wondering whether we should charge them rent. We had to contact them to ask if they were going to come back and finish the job because we hadn't heard from them in weeks.  Half the time they did not respond to our calls/emails requesting updates. We tried our best to be patient; we did not call regularly - but we did want to know if they would come back after nearly 2 weeks of no update... and some pretty darn nice days and a lawn dry enough for us to mow (which we did... around their equipment and mess). 4. We indicated our dissatisfaction the second day of work, and they agreed that they would try to fix/re-seed where the grass has now died. They did fill in and try to even out some areas, re-seed, and lay down some straw - perhaps they underestimated how much damage they did because they were unable to completely fill in the areas with soil and they ran out of topsoil and straw.  But by that point, we were done and ready to move on with our lives. Ironic though because their website says: "We care for your landscape as if it were our own." I would be sorry to see their lawns if they treated their lawns like they treated ours - our lawn was a sorry sight after they were done.  We don't know what quality grass they put down; they insisted it was comparable quality to what we have and will grow back every year.  If it grows back well next year, maybe I'll add a star.  Maybe. They do deserve the one star I have to give: at least they cut the trees we hired them to cut.... eventually.

Log Dogs did a great job. They provided a free quote, communicated when they would perform the…read morework, protected the lawn, went above and beyond and were affordable. They really did do a better job than other companies I have used previously and their prices were reasonable and did not gouge you like some of the better known companies do, because of their name. If they keep-up the good work, I could see them growing. Thank you Log Dogs!!!

Tim and his crew did an excellent job taking down a very dead, 50' ash tree in our yard…read more It was difficult to get to due to the contours of our yard. They are a great bunch of guys, professional, safety conscious, and cleaned up very well after the job. We would highly recommend this company.