John has been my mechanic for about 15 years. He is always very friendly and I find him to be…read morecompletely honest. He charges surprisingly low rates and his repairs have always been spot-on. I've never had to return my vehicle for a second time for the same issue. The only down side is it can take anywhere from 1-3 weeks to get an appointment because he's so busy!

Took my Pilot there for Transmission work unfortunately had to sit there for awhile because of the…read moreextended warranty company but John was very helpful and helped me out with getting it fixed as soon as possible and I noticed that it was leaking transmission fluid called him and got back in then got back the same day

Chilsons Automotive is the best small shop in town! They're always great about getting my vehicles…read morein in a timely fashion, and things done right. Aron and the guys are the best!

Had an awesome experience with Chilsons, it is a comfortable, easy going atmosphere you could tell…read morethat they are family and not just trying to take money for their own devices I really care about people and their cars. I called and got a wonderful reception and offer to get a diagnosis and if the repairs are done in shop, the diagnostic fee is included in repairs. They were very friendly very communicative, seemed very honest and interested in making sure that you had a great experience. I was able to hang out in the shop office while they looked at my car and tried to figure out what was going on. It was a very nice experience, a lot different than a lot of other mechanics that I've visited in my lifetime. I would definitely recommend you visit their shop or at least give them a call and see what they might be able to help you with. Very happy and will come back again soon.

I'm from out of state and I had transmission troubles. They got me in when promised, repaired my…read moretransmission and got me back on the road. They were very professional and friendly. I had to leave my cat in the motor home and she was just fine. I really appreciate the people and the service. No surprises and a very fair price. I highly recommend them.

Brett and his guys were great to work with. I had to have my SUV towed to them, they investigated…read morewhat was added, quoted me a price and completed the work on time, on price and did not stick it to me on the towing. I hope I never have to need them again but if I do I would go to them.

They were a lot of help! They are very busy but handled my appointment very Professionally I…read moredefinitely will use them again Thanks Randy

There isnt a lot of places i would go to get my car done , that being said i personally and highly…read morerecommend the shop, inc. Chad and his crew are very nice people and very knowledgeable as well as friendly. They are very honest and prices are very reasonable. Chad did everything on my car, which is everything ranging from a supercharger and maintenance. His team pretty much handles everything from performance base all the way to foreign and domestic car issues and maintenance. Its the only place i will take my car to. Thanks guys for the awesome service!

I went in to get a tire mounted to my car on Christmas Eve. Turns out, I had more issues with the…read morecar. Thankfully the amazing staff quickly resolved ALL ISSUES with a few days of my initial visit, and even gave me a ride home when I had no other option (while my car needed repairs). If you're looking for excellent communication, fair prices, and a genuine staff, this is the place to be.

My fuel tank started leaking on a Sunday evening, and so I immediately drove it to 24 hr auto…read morerepair. I knew it wasn't going to be a quick fix, but was still very disappointed in how long it took. At first, I was happy that David, the owner, was going to try to get a fuel tank second hand so it wouldn't have been as expensive. He told me he would have it finished within a week- great! However, a week went up and then another week was added and so on and so forth for about 4 weeks. Turns out the fuel tanks they ordered were delivered wrong and they had to order them again and wait for delivery; understandable but eventually my patience was wearing thin and could tell they were grasping for straws and feeding me bullshit. All the while, they kept finding "new" problems with my vehicle. They said they needed to fabricate a new heatshield, fix the muffler + exhaust, and then they started working on fixing a engine light that needed about $600 worth of work; however, everything they tried didn't work so the engine light is STILL on. Once everything was installed and looking good, suddenly they found a cable that was melted that absolutely NEEDED to be fixed- they wouldn't take no for an answer. That added another week. The people working the front desk were the most incompetent people I've ever met. I would call and ask for an update and they would say "let me get David" just for David to tell me nothing is updated after 15 minutes on hold. One time, I went in to grab something from my vehicle; I asked the front desk person for my keys to get something and they said "let me ask David." I waited around for half and hour for him to pick up the keys (sitting right in front of the front desk person) and hand them to me. The communication was awful. I would call and then they wouldn't call me back. David would call me probably once or twice a week to explain the same thing he explained 20 times to me already. He was definitely over diagnosing my vehicle, which is a common factor in several reviews for this company. I would ask how much it was going to cost, and he would say let me check and then didn't end up giving me a straight answer until a week before the vehicle was finished. He told me it would be done by the afternoon, and then I came to pick it in the evening and then he said it will definitely be done the next morning, but then didn't call to confirm until the next evening. Finally (two months from when I dropped it off) it came time to pay, the bill was $2900. I asked if they did payment plans and David said no we don't really do payment plans, you HAVE to pay up front OR as they were fixing it (that would have been pretty hard because he never told me a confirmed cost). I asked if there was a fee for credit cards and he said no but if you pay up front I'll knock the bill down to $2800. Luckily I had the money, if I didn't my vehicle would probably be one of MANY sitting in their lot. Overall, it felt like my vehicle was being held hostage and I was pressured into agreeing for upgrades my vehicle didn't need. Looking at the reviews, it seems pretty hit or miss. If you have a tire you need replaced, that's an easy fix; but anything else, they're pretty incompetent.

I was nervous to find an independent mechanic that would work on my Corvette. I visited Dorka…read morebecause it had a good telp review. I'm happy I did! Joe, took in my car and did amazing work..he got the car back to me fast and at a price that was surprisingly reasonable. Also, Joe look d over the car as I asked. Great job. Finally, aJoe suggested he could help me with some upgrades I'm looking to accomplish. I'll certainly be back! Thanks Dirk and thanks Joe.

On trip from CA and had an issue with my Sienna Van. Able to get in quick, gave me an honest…read moreassessment of the the issue. Definitely would recommend and will return whenever we are in Linchon!

This place has to be the worst managed business in Lincoln. I called and set up an appointment 5…read moredays b4 hand with Arc one of their slow/retarded techs. He says yeah come in at 8:30am on Tuesday "this was Friday morning when I called" and we can test drive and see what's going on. So on the day of the appointment my girlfriend takes the car down and all the employees are standing around doing nothing. The manager looks at my girlfriend and says do u have a ride or do we need to take u home because we can't look at it till 2:30 PM. She was so confused and disappointed. So if your looking to find a shop that respects customers and your business DO NOT GO TO THIS PLACE!!!!! They will treat u like trash

Gary and comp at are totally professional and exceptionally competent. I've been a customer for…read moreover 15 years and am always grateful for the way they talk straight and play fair. They provide xceptional customer service and work they stand behind. It's always nice to call and have the same crew answer the phone.

Norm's always does great work. My air conditioning needed a recharge and Ian diagnosed it…read moreimmediately. Though my appointment was a two days away, Ian managed to squeeze me in a day early and complete the repair to perfection in time for 100° heat. I highly recommend this garage.

I've been a customer at Norm's for several years now. Honest feedback about my vehicle and quality…read morework have been consistent. They go the extra mile with customer service offering pick-ups when your vehicle is done