They are kind, honest and very hospitable!! My go to place!! Would recommend to anyone in need of…read morecar service

I don't even know how many years I've come here for my tire needs…read more The help is professional and friendly, the service is first rate and they get things done when they tell you it will be done. If anyone asks me, this is the place I will tell them to go.

Wonderful friendly service. Very helpful and pleasant. A good experience. Recommend it to…read moreanyone

I used to buy all my tires here when I lived in Colorado. Came to the Lincoln location and got a…read moreset of tires for my Tundra. About a month later my son noticed an "egg" on the side of 1 tire. I went back and the ordered another tire. THEY CHANGED ME FOR THE TIRE! It had 400 miles on it. They said it wasn't covered because it could have been caused by hitting a curb. I pointed out there were no scuffs on it and the little "nibs" were still there. They said "it doesn't matter". When a brand new tire fails, it's a quality problem. So much for any savings I may have got. I recommend going elsewhere.

Contacted 6 to 6 Auto Service, with whom I've been doing business for eight years now, to ask for…read morehelp with my car. When I described the problem to a staff member, he stated I'd have to go to the dealership, based on what I had described to him over the phone. Without going into great detail, he wouldn't even consider that the problem could be handled by 6 to 6 without having to take it to a dealership. I expected him to offer to have me bring it in so they could at least look at it, but he seemed unwilling to have 6 to 6 even attempt to resolve the issue. I'm so disappointed in the lack of customer service from a shop I'd been relying on for years. I've found a new repair shop, but I'm really sorry to have to end my customer relationship with 6 to 6 Auto Service. Perhaps they can afford to lose customers over the poor customer service provided by one employee who apparently doesn't understand how to accommodate a client.

I have been going here for the last year for my Jeep and I have had nothing but a great experience…read moreevery time. Their prices are reasonable and they get the job done in a timely fashion. All of the guys are extremely nice and professional. And my Jeep is back to normal and I'm so happy!!! Thank you guys!!

Tire service was straight forward and easy. Definitely an auto shop you can trust. Will definitely…read morebe coming back

Didn't have work done, but passing through Lincoln on our way to Moab with a trailer full of Jeeps…read moreand we had some valve stem issues. We took care of the problem but were in need of air for high pressure trailer tires. We pulled into Tuffy and the mechanics on duty were very nice and let us fill up the tires right away! Thanks for getting us back on the road quickly!

Excellent customer service! We've bought tires from them & have had our car serviced there a few…read moretimes. Very satisfied with the services. We'll definitely be going back!

Service was top tier. Has good deal on tires and got the work done fast. If you get a full set done…read morethey are willing to work with you to get you the best price. And offered free alignment after I bought my tires

I had an oil change done at this location, and it was an awful experience. I called to schedule the…read moreappointment, and when I showed up, they told me there had been an error and I wasn't on the schedule. They rescheduled my appointment. The second time, I showed up, and they told me they didn't have a technician available to do the oil change. The third time, they couldn't remove the oil drain plug because it was stripped. I informed them that the last oil change was done at the same location by them. They told me they had to order a new drain plug. The fourth time, they did the oil change and didn't charge me for it. The next day, we noticed a leak under the car, so we had to take it back for the fifth time. After inspecting it, they said they hadn't fully tightened the oil drain plug, which caused the leak. They said it should be fine now. Later that day, we noticed more leakage under the car and thought it was still leaking. I called the branch, and the employee, Scott, first told me it wasn't their fault and that it shouldn't leak because it hadn't been leaking before. That statement made me very upset because the car was leaking, and they had confirmed it that same day. I requested immediate assistance and told them I would bring the car in the next day for another inspection. The next day, when I went there, the store manager asked me to walk over to the shop to see the car. It appeared that they had cleaned the drain plug area and the surrounding area. The store manager, speaking in an aggressive tone, told me there wasn't any leakage. I showed him a picture I had taken that morning in my garage, which clearly showed the leak. He replied, "I DON'T CARE, THERE ISN'T ANY LEAK HERE, I AM SICK OF THIS CAR." The way he spoke to me was accusatory, disrespectful, aggressive, and unprofessional, which is absolutely unacceptable. I would have been fine if he had said, "We inspected it and couldn't find any leak, but keep an eye on it. Hopefully, or I'm sure, you won't see any more leaks." It's very disappointing that they don't train their staff on how to talk to customers.

I was on a road trip and ran into car trouble ...kids and I were on our way out of town back to CO…read moreon a strict timeframe when I noticed my oil was leaking horribly. I stopped in and asked if they could gete in asap. As a traveler and a female my first thought was "perfect opportunity to take advantage of me" I can honestly say....I couldn't have asked for better service. They took my car into the shop within 10 min of being there and had it fixed and us on the road within 2.5 hours. Not only that but my total ended up being less than the estimate!!! Thank you to all that helped get us back up and "driving"

Allow me to preface with, my daughter's car needed tires and she set up the appointment and…read morereceived the quote. Two things. 1. Made an appointment for 11am and was told it would be about 1 1/2 hours. I returned at that time and they had not even started. Was told sorry, we are backed up. We will call when we're done. I suggested that the appointment means should mean something but I felt dismissed with my concerns. 2. Received a price quote for 4 new tires. When I dropped the car off they said there could be an additional cost to balance. I believe that is a standard cost 100% of the time with installation of new tires and should have been part of the original quote. Seems sneaky to not give that price upfront.

If I could give zero stars I would. Brought a vehicle in for an alignment, upon getting the car…read moreback they said we need a new bolt before they could fix the alignment. We were under the vehicle the day before and none of the bolts were broken. After inspecting we noticed the alignment tab was damaged because they used an impact drill on the bolt. When asked, Nathan said they don't use impact drills. We asked to speak to a manager and they didn't have one there. Told us we'd need to come back the next morning. No responsibility taken. No solutions to the problem. A horrible experience from beginning to end. Would not recommend this Firestone to anyone.

Unwillingly putting 1 star because i have to select it to post a review. Negative stars if i could…read more Fraudulent and deceptive practices, excessive charges for tires, rude and unprofessional customer service, and issues with payment plans and account management. They lie to you and make you go in circles. Dont trust them.

They suck with timing . I've been wanting a set of rims for a week now , they've been telling me…read moreyeah sorry we've been busy. Kool so do I gotta make an appointment for when you're not busy ? Like what ? Finally they sent me pics of the rims . I pick some out now I'm waiting on a respond for those ..

Do yourself a favor and avoid T.O. Haas Tire & Auto. We stopped in with a simple valve stem…read moreissue--a 10-minute fix--and were told it would be over 2 hours because of "scheduled cars." Meanwhile, the shop was basically empty with open bays. No urgency, no willingness to help--just excuses. We were over an hour from home with no spare, stranded in their parking lot, and they still couldn't take a few minutes to help. Instead, we had to drive 5 minutes away on a flat just to get actual service. That's not just bad customer service--that's completely unacceptable. If leaving zero stars was an option, that's exactly what this experience would get. Called RNR Tire Express, and they got us in immediately, no questions asked. The difference was honestly embarrassing. If you want to be ignored when you actually need help, go to T.O. Haas. If you want real service, go to RNR.

I set an appointment to get an estimate done so that I could submit a claim to the Endurance auto…read morewarranty company. When I got there from my appointment, nobody there seem to know what I was talking about. Finally, they set it up for an inspection for me to get a list of all of the items that needed to be repaired on my truck so that I could turn that over to the Endurance company. However, after paying $99, they REFUSED to give me an itemized, detailed list of what needed to be done and what the cost I even asked for that beforehand so that if the Endurance company didn't follow through with their end of the bargain, I could have TO Haas do the repairs. However, after it was all set and done and I paid them $99, they told me that I could not get a detailed list of prices and items to be done because "that's not how it works, boss. Do not trust TO Haas in anything they say. First of all, not one of them have any idea what they're doing and secondly, they constantly shift and change on what they do say.

Service was ok. Prices were reasonable. I have two issues. They quoted me one price over the…read morephone, but a two hundred dollar difference in person. They did not give me a receipt for their services that I paid for. And, I paid for a oil change, I reminded him of the oil change because they did my new tires install a few days later. When I went back to get the second part of my service done I reminded him that he charged me an oil change. He didn't remember, but I showed him his hand marked receipt showing: new tires, new brakes and oil change. He remember ed when I showed him that he charged me for it and it didn't get done. Shady way to do business. I would not recommend them.

Came here four different times the first two times they put the wrong size tires on the third time…read morethey put another tire on that had a multiple bubbles in it the few