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    Husker Tire

    5.0 (1 review)
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    8 years ago

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    T.O. Haas

    T.O. Haas

    (7 reviews)

    I had an oil change done at this location, and it was an awful experience. I called to schedule the…read moreappointment, and when I showed up, they told me there had been an error and I wasn't on the schedule. They rescheduled my appointment. The second time, I showed up, and they told me they didn't have a technician available to do the oil change. The third time, they couldn't remove the oil drain plug because it was stripped. I informed them that the last oil change was done at the same location by them. They told me they had to order a new drain plug. The fourth time, they did the oil change and didn't charge me for it. The next day, we noticed a leak under the car, so we had to take it back for the fifth time. After inspecting it, they said they hadn't fully tightened the oil drain plug, which caused the leak. They said it should be fine now. Later that day, we noticed more leakage under the car and thought it was still leaking. I called the branch, and the employee, Scott, first told me it wasn't their fault and that it shouldn't leak because it hadn't been leaking before. That statement made me very upset because the car was leaking, and they had confirmed it that same day. I requested immediate assistance and told them I would bring the car in the next day for another inspection. The next day, when I went there, the store manager asked me to walk over to the shop to see the car. It appeared that they had cleaned the drain plug area and the surrounding area. The store manager, speaking in an aggressive tone, told me there wasn't any leakage. I showed him a picture I had taken that morning in my garage, which clearly showed the leak. He replied, "I DON'T CARE, THERE ISN'T ANY LEAK HERE, I AM SICK OF THIS CAR." The way he spoke to me was accusatory, disrespectful, aggressive, and unprofessional, which is absolutely unacceptable. I would have been fine if he had said, "We inspected it and couldn't find any leak, but keep an eye on it. Hopefully, or I'm sure, you won't see any more leaks." It's very disappointing that they don't train their staff on how to talk to customers.

    I was on a road trip and ran into car trouble ...kids and I were on our way out of town back to CO…read moreon a strict timeframe when I noticed my oil was leaking horribly. I stopped in and asked if they could gete in asap. As a traveler and a female my first thought was "perfect opportunity to take advantage of me" I can honestly say....I couldn't have asked for better service. They took my car into the shop within 10 min of being there and had it fixed and us on the road within 2.5 hours. Not only that but my total ended up being less than the estimate!!! Thank you to all that helped get us back up and "driving"

    T.O. Haas - ASE Certified Technicians

    T.O. Haas

    (26 reviews)

    Do yourself a favor and avoid T.O. Haas Tire & Auto. We stopped in with a simple valve stem…read moreissue--a 10-minute fix--and were told it would be over 2 hours because of "scheduled cars." Meanwhile, the shop was basically empty with open bays. No urgency, no willingness to help--just excuses. We were over an hour from home with no spare, stranded in their parking lot, and they still couldn't take a few minutes to help. Instead, we had to drive 5 minutes away on a flat just to get actual service. That's not just bad customer service--that's completely unacceptable. If leaving zero stars was an option, that's exactly what this experience would get. Called RNR Tire Express, and they got us in immediately, no questions asked. The difference was honestly embarrassing. If you want to be ignored when you actually need help, go to T.O. Haas. If you want real service, go to RNR.

    I set an appointment to get an estimate done so that I could submit a claim to the Endurance auto…read morewarranty company. When I got there from my appointment, nobody there seem to know what I was talking about. Finally, they set it up for an inspection for me to get a list of all of the items that needed to be repaired on my truck so that I could turn that over to the Endurance company. However, after paying $99, they REFUSED to give me an itemized, detailed list of what needed to be done and what the cost I even asked for that beforehand so that if the Endurance company didn't follow through with their end of the bargain, I could have TO Haas do the repairs. However, after it was all set and done and I paid them $99, they told me that I could not get a detailed list of prices and items to be done because "that's not how it works, boss. Do not trust TO Haas in anything they say. First of all, not one of them have any idea what they're doing and secondly, they constantly shift and change on what they do say.

    Husker Tire - tires - Updated May 2026

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