The girl who answers the phone is so rude!! She was very insensitive about me having to postpone my…read moredress shopping due to my dad unexpectedly passing and just said I shouldn't have waited and it was all my fault. My in person experience with Rachel was amazing! They should seriously consider a new receptionist if they want to keep business

Friendly, knowledgeable staff. I needed a wedding dress cleaned and preserved. They explained…read moreeverything to me about how it will be preserved.

This is my "go-to" shop for all alterations and dry cleaning. The service is outstanding and their…read moreproducts (dry cleaning, alterations, name tapes, etc) meet and exceed expectation. Even walking into the shop in civilian clothes they remember my name. This shows a level of customer service that is often not found anymore - and definitely rarely found in Anchorage. Give them a try!

Purposely miscommunicated price even after clarifying the price beforehand. When I brought it up…read morethe male worker got aggressive with me. Bait and switch tactic is used here.

I was going to a formal dinner in Salt Lake City, and found just what I wanted to wear, a formal…read morewoman's tux outfit. Was/is still stunning. Ladies, avail yourselves to this place! Marcy

Siri's is a wonderful shop. Cloths are the latest trends. Wonderful one-on-one service. Ladies…read moreare friendly. Quality clothing, handbags and jewelry you can afford. Love to shop here.

The zipper on the only dress I brought for a family funeral broke while I was getting ready for the…read moreservice. I am not from this area. So I called local places and to no avail. Mee told me to give her an house so I went back to my hotel. When I got back to my note, Mee told me she was done. It was less than 30 mins. Not only did Mee fix my zipper, but she didn't want to charge me! I wanted to pay, but she kept insisting that it was okay. Even though I was late to the funeral, I made it and I have Mee @Queens Dry Cleaners to thank. Businesses don't do business like this anymore.

I've been coming to Queen's Cleaners for several years. I recently picked up an order and had a…read moredisagreement with the woman working. She was extremely unprofessional and disrespectful to a long-standing customer, arguing with me and non-apologetic. I am no longer going to be going to Queen's Cleaners and am extremely disappointed in their customer service. Sad for them they lost a customer who spent a lot of money there.

They did a fantastic job of cleaning a blazer of mine that really, really needed a deep clean…read more With no notice, I was able drop it off and return for it the next day in time for a presentation I was making before the University of Alaska Board of Regents. The $13 and change I paid I considered perfectly reasonable.

Mrs Kim has sold the business - it's no longer at her high standards. I brought some pants in for…read morealterations like I have dozens of times before. Instead, they dry cleaned them, which wasn't needed. They're washable. When I realized the alterations hadn't been done, I went back in and it took about 4 of them talking amongst themselves before someone finally said in English "we don't do alterations." Never going back.

They were helpful, kind and fast. Turn around was less than 24 hrs. Wonderful service.read more

Nobody at the register and unable to find assistance. Rang the bell several times. No service rep…read moreto be found. Waited 10 minutes then left.

I love Lee's. The…read moreseamstresses are very friendly, and might I mention fast! What a huge convenience for being located right outside of JBER and to have that quicker turnaround than on base for military members. Their shop looks fairly tiny next to China Town but when you walk in, you will notice how far it goes back lined with rows and rows of clothes, ready to be picked up for dry cleaning or alterations. I believe I end up paying $12 for a shirt, jacket and skirt to be dry cleaned? And $5 or so for my short friends that need hemming done on their jeans. I've trust Lee's with my goods for the past four years now. Not one bad experience.

Quick turnaround time for tailoring. Good prices. High qualityread more