The rudest and most incompetent people I've ever encountered in a pharmacy. I went in on a Thursday…read moreto get a prescription refilled for my wife. I was told that it could not be filled until that Sunday. I was promised that her prescription would be filled then. I went back the following Monday to pick it up. I was told that they were still working on it and it would be ready in about 20 minutes. I sat outside in my vehicle for 20 minutes and then went back inside to pickup the prescription. I was then told the medication was out of stock and would need to be ordered. I moved it and all of our other prescriptions to a different pharmacy. They did not care. Incompetent and liars.

This is a really nice, new CVS. They have really nice Buggy's where the front is a "car" the kids…read moreride in. It has plenty of parking, and a drive through for the pharmacy. I loved their greeting card aisle, it was large and had a great variety. As far as food items go they had a couple frozen pizzas, and some sodas, as well as candy. I really enjoyed how quiet it was, I don't know if it's like that all of the time but it seems not to many people know about it.

Providers... do NOT use this location. The pharmacy staff will not answer phone calls. After 20…read moreminutes of being put on hold 4 different times, I was hung up on. Then, when trying to make the store manager aware, she hung up as well. Not ideal when you're busy in clinic trying to adjust a patients medication for the doctor. Absolutely horrendous customer service.

Unfortunately my insurance dropped the contract with the pharmacy I usually use, so now I must go…read moreto Walgreens. If you've read my previous reviews of other Walgreens locations you will notice I'm not a fan. I had a prescription ready so I had no choice. First I pull up to the drive thru and there's a long line of vehicles. Nope! So I drive back around and park. Upon entering the store I noticed it was quite clean. Hmmm. Nice for a change. I walk back to the pharmacy to find only three people in line. Shouldn't take long. WRONG! Okay, to be fair it looked like they were short staffed. Sort of. Most of the employees were working very hard. One however didn't have a care in the world. She walked up to the register, helped one gentleman in front of me and walked back out of the pharmacy and proceeded to talk on her phone. Maybe it was her break time. Who knows. VERY SLOW SERVICE IN THE PHARMACY!

Competent and friendly staff each and every time. This place is super fast filling and refilling…read moreyour prescription.. medical Pharmacy West is the very best Pharmacy around for 50 miles or more probably in the whole state. most of the time If you're Dr. Faxes it when you're leaving your doctors office it'll be ready and waiting on you!

It's #Thankyouthursday and I wanted to take a minute to brag on my local pharmacy!!…read more Been using Medical West for years. They have went above and beyond many times for me and my family. They have spent time on the phone negotiating with insurance companies for me when I was picking up medicine for my son! They are always kind, quick, and efficient!! I am so thankful that they are a part of my local community! I will continue to support them and I encourage anyone that hasn't gave them a try to do so!

Friendly service so the reason for only 3 stars is the staff doesn't make people pull around when…read moresomebody pulls in. Pulling around instead of just sitting there helps the process move faster and go smoother and the wait is much faster. That's my only complaint

This is a popular pharmacy since it is right by the Lane hospital. It's certainly popular with me…read morefor that reason. They are not the most high class place if that's what you're looking for in a pharmacy(?) But all I ask is that they get the job done and are NICE ABOUT IT. Which they are! I have spoken to them many times in person and on the phone. They are conscientious about their patients, wanting to help them get their medications timely. Also, one time I had some concerns about medication that had been exposed to high temperatures and they were able to tell me if that was ok for that medicine. If you go through the drive thru they will pass you an electronic pad to sign. Its not too much of a hassle. And once you get to the window it's usually quick. I think they have a good selection of products. Including walkers! And even candy and soda.

Bordelon's Pharmacy is a wonderful Pharmacy. The customer service agents address you with a…read moresmile; they're very friendly and welcoming. The pharmacists are very knowledgeable, experienced and they really care about their customers. They go above and beyond to make sure you're taken care of. "I would recommend them very highly..........10 s!!!"

Great mom and pop pharmacy. A 100% service Been around for…read moreyears and years. Thank you for your services Bordelon

Prompt, courteous, if they don't have a particular item that you're looking for they will bust butt…read moretrying to find it for you. Love the fact that they have a drive-thru. They also have a gift shop that has the cutest items in it!

It's clean inside and the employees are polite and helpful. The reason I didn't give 5 stars is the…read moredrive thru is soooooo slow!! The line is always so long that they hold up street traffic into the neighborhood!! They should make you drive around and get back in line while you wait for your prescription to be filled instead of sitting there 15 minutes for your prescription holding up the line. They are new so hopefully they will change the drive thru window rules!!

IF YOU ARE NEW TO TOWN OR VISITING DON'T GO HERE!! GO ANYWHERE ELSE!! Try Bellingrath Pharmacy or…read moreTwo Rivers you'll save youself the headache and wasted energy. I really don't understand how this place stays open other than the fact they are locally owned (maybe?) and not a big box chain pharmacy. The people in here aren't customer service friendly, they are slow (like hours slow), they are so very inconsistent on filling, timing, & availability of meds. Higher cash bills to pay, oh no can't do that, they don't have change, ever it seems. Call and make sure they have your script and are filling it 3 hrs before you go to pick up; and they still don't a have it ready when you arrive, this is the place for you if you like to sit and wait on them. Call in a script to the automated system on a weekend - don't do that here, because they still won't check and order the meds on the Monday to have them for Tuesday when you need them, you're just expecting too much of this business doing that. Whew, and I haven't even gotten into the drive thru. Can we say cluster mess. I'm not talking once or twice with this scenario, this one has happened more than 5 times.. You're script isn't ready even though you called to make sure ahead of time, too bad, here's a buzzer drive around get back in the 7-10 car deep drive thru and wait again for over 30 minutes while we continue to try and get it together. Seriously, and then they get annoyed and flabbergasted when you say no, you aren't doing that. Ha, it's now somehow my fault and I'm being sent to the back of the line to wait even longer, I don't think so. Have to call days in advance because they don't stock your meds and they have to order every time - just go somewhere else, probably anywhere else would be better than here if that's the case. This place lost the small town family feel several years ago. Thank goodness there are other options in our city when I'm in a hurry, need it same day or want excellent customer service so I can go to them instead of here.

The staff are so welcoming and always eager to assist. The pharmacy personnel work hard to resolve…read moreany issues with insurance companies. The manager, Denise, is DELIGHTFUL, warm & attentive and extremely hard-working.

Waiting on hold for pharmacy for 30 minutes they automatically put you on hold they pick up speak…read moreand put you on hold before you can breathe. The clerks in pharmacy must be overworked as almost all are abrupt and rude. No personal feelings from human beings I wish someone would retrain or replace with human beings

Worst service, I was buying alcohol and then the employee asked for my license, I don't have one…read more When she sees my passport she proceeds to say "ugh passports!" I was like " what's wrong with it?" She proceeds and says "I'm just scared of passports!" Then I asked "why you scared of passports?" She was like "oh no baby I'm not saying you are not here legally" worst most out of pocket comments she was literally ruled me out as a person to be scared of just for having a passport. No one should feel scared or ashamed to show a passport when is literally an universal ID. If could give 0 stars I would. Worst experience for a Christmas Eve. I can't believe a person like this is working a in customer service. I felt ashamed, and discriminated. so so unnecessary. This person had 0 empathy for peoples privacy because she was telling me all this in-front of other customers and others employees. She had 0 reasons to profile me as illegal and as a person to be scared of.