Unfortunately my insurance dropped the contract with the pharmacy I usually use, so now I must go to Walgreens. If you've read my previous reviews of other Walgreens locations you will notice I'm not a fan. I had a prescription ready so I had no choice. First I pull up to the drive thru and there's a long line of vehicles. Nope! So I drive back around and park. Upon entering the store I noticed it was quite clean. Hmmm. Nice for a change. I walk back to the pharmacy to find only three people in line. Shouldn't take long. WRONG! Okay, to be fair it looked like they were short staffed. Sort of. Most of the employees were working very hard. One however didn't have a care in the world. She walked up to the register, helped one gentleman in front of me and walked back out of the pharmacy and proceeded to talk on her phone. Maybe it was her break time. Who knows. VERY SLOW SERVICE IN THE PHARMACY! read more

Walgreens - Pharmacy. SLOW PHARMACY! - Cosmetics & Beauty Supply Near Me - Zachary, Louisiana

Providers... do NOT use this location. The pharmacy staff will not answer phone calls. After 20 minutes of being put on hold 4 different times, I was hung up on. Then, when trying to make the store manager aware, she hung up as well. Not ideal when you're busy in clinic trying to adjust a patients medication for the doctor. Absolutely horrendous customer service. read more

Super rude drive thru staff I had the misfortune of having to endure twice today (5/8/21) she was horrible!!!!!! The rest of the stores staff are very nice but after today I'm transferring my prescriptions to delivery. There is absolutely no coordination nor motivation to provide any customer service, Walgreens also has issues between their text to refill service interfacing with options in the app that aside don't put someone working a busy drive thru who has no interest in even the basics of being pleasant as she made no effort to even look into why my prescription filled via the app was not showing up after waiting over 20 minutes behind 1 yes one customer only to have to repeat the process 4 hours later with the same nasty attitude and lack of even basic politeness. read more

UPDATE: Can I change to ZERO STARS? 2nd attempt at covid vaccination. Appointment was for 2:45. Walked in the door at 2:25. Literally watched her yup info in the computer for 30 mins. Sat there until we'll after 4pm. Asked how much longer and she said they are working on your paperwork now. There's not 2 hours worth of information to fill out. I am DONE with this crappy location read more

If I could rate this pharmacy a zero I would. Every time I come here the wait gets longer. They are obviously always way under staffed. Hopefully I can switch pharmacies and never have to come back. read more

So here's the thing. I can be very patient to a degree. Waiting in line for an hour no matter when I come. Fine. It's covid. Someone's sick maybe. Someone just died maybe. They had a run on vaccines bc everyone waited until it got really bad. But what I don't get for the life of me is this. Why in the name of god am I getting texts about my prescription being ready when really, it isn't. Today " oh it's out of stock" um. That's not the same as ready. Ok we can give you a few if you need them but you'll have to come back. How do they consistently get away with this? There's an hour of my life I'll never get back. read more

Miserable... let's face it.. we're all going here to fill our prescriptions... does anyone honestly go out of their way to shop her for their merchandise?? They can't even get the Pharmacy in order.. HELLO!?!? Don't expect to get your meds when they tell you they will be ready... ever. They should come up with an automated confirmation text to inform you when they are actually ready.. would save me a trip. PS.. check out Curry Pharmacy read more

Yesterday I went to my hometown pharmacy to get my yearly flu shot and was informed they didn't have any and then I went to my primary care Dr and was told they also didn't have any so I went to Walgreens and sure enough they were fully stocked with a shipment of this year's flu shot within 10 minutes I had received my flu shot while I was there I checked at all the Halloween decorations and Halloween candies they had a great selection of candy they also have nice selection of cosmetics, greeting cards, magazines, candy and some toys & I even noticed they carry house slippers as well as everything you need with medicines the staff was very friendly and knowledgeable I would definitely recommend Walgreens read more

Pharmacy is absolutely ridiculous. They will not fill any controlled substances unless you have a non controlled substance that you're filling at the same time. Literally had to drive all the way to another Walgreens because it's just this particular one in Zachary that has this ridiculous rule. I would suggest finding a new pharmacy like that actually wants your business and respects the medicines that you as an individual takes. I won't be giving them anymore of my business I would rather drive down the road and patronize a business that actually cares about people. Pathetic!!! read more

This is the most disorganized group of professionals that I have recently had the displeasure of dealing with! The left hand doesn't have a clue as to what the right hand is doing and there is virtually NO communication among the pharmacy them AT ALL. read more

The service is slow and rude here. They do not care about accuracy nor fairness. I will NEVER use this pharmacy again unless it is to save a family member's life. read more

Terrible service. My wife had to get in touch with doctor herself to verify her refill they refused to call. We switched to Medical Pharmacy west. read more

Seemed pretty busy. Came thru drive thru to pickup moms meds. Once we were greeted, it was a pretty smooth transaction. Clerk was very helpful and courteous. read more

Always helpful to me! The pharmacy pulled my refills in from Alabama and even found me discounts They made my relocation very easy. Everyone is always very pleasant and helpful to assist in locating items or offer suggestions. I shop here 1-3 times a week read more

used to love wal greens, but customer service is horrible for the last year. went today, after standing in line for several minutes with only 2 items, was told to go to cosmetics with no wait. went to cosmetics, there was no one checking there???? put my stuff down and left read more