Appointment scheduled. Waited all day. Followed up with company and was told that I wasn't…read morescheduled. They apparently have too much business1

Air Essentials is awesome! We've been in this house a long time, and they've done everything they…read morecould to keep our furnace & AC working for many years past what would be expected. Last week was all that the ol' system had left in it. Chad considered what we would need; came up with a great system; and explained the details to us. He found a system that had really good current offers and incentives from the manufacturer. When we were ready, he and the crew got after it! New AC and furnace system install was pretty much done in half a day. AND IT IS SO QUIET! Works great, too. Love it! As they hauled off the old system, we noticed it was installed in 1990! 35 years was a good run. Looking forward to many, many good years of comfort from this new one. Thank you, Air Essentials!

Tyler came out to hook up our gas grill to the natural gas line of the house. Took a little bit of…read morehunting to find the right components that would hook the KitchenAid gas kit to the house. But, he got it done and safety checked it all. Price was reasonable and we would definitely hire Higdon again.

They say home repairs happen in threes. For the last several…read moreweeks we have had low pressure in our kitchen sink. After having things checked at the meter, we were urged to call a plumber. Why did I call Higdon's? This is an established company and has grown with our community. It was our sink faucet. We bought a replacement -a Delta because its guaranteed warranty . This saved us money and it was their prompting. Trust long standing companies.It means fewer disappointment s. Trust Higdon to treat you like a friend.

Highly recommend this company. We were looking for duct cleaning. Our ducts were 31 years old, have…read morebeen patched, (not by us) so the cleaning was not an option and decided to replace them all. Josh and Obid did a professional job, were friendly and explained the process along the way. Top notch work from top notch employees. The cost was very affordable. Thank you guys and thank you Lyndon for a crew that was outstanding.

Received proposal that was fair and responsive; could have done well with JagAir, but went with…read morecomparable company/value. On my referral list.

This is the second time using MPE through Yelp. They have been quick to respond both times with a…read morecompetitive estimate. This time was to get an Electrician to install power to a hot tub where the builder had already installed power to the hot tub site. Jason was a new guy to the company with good experience. He did a fantastic and thorough job installing the tub. Made sure we completely tested it before he left and completely cleaned up after job. Will definitely use them again and through the Yelp app.

They are responsive. Any issues I had with their services were immediately corrected gratis. I…read morehave been using MPE for plumbing and electrical and will again.

For those looking for a short yes or no, I would highly recommend Lee Company for anything they…read moreoffer. For those who want details, read on. My residence is in Madison, Alabama. Over the last couple years, I have used Lee Company for multiple services including plumbing, electrical work, air conditioning, and the latest, crawl-space encapsulation. The first experience was for some plumbing work and the experience was top-notch, so when I found the other area they work within, I contacted them when other needs arose. Their quality work, communication, expedience, and most notably, the quality of their staffing these areas continues to impress me. This review is primarily centered around the crawl-space encapsulation, but let it be known, the review pertains to every single time I've dealt with them, in every area. This project started out with a quote, which Josh came out and provided a clear quote, answered my questions, etc. It was not cheap by any means - roughly 22k, so the next step is obviously a second quote. For that, we contacted "the gorilla" of the industry. I explained to both parties that I am interested in fixing the problem, not eating or eating in my crawl-space. The second quote was roughly 30k, with the additional note that I would need to contact an electrician and arrange that work to be done outside of that. When the second quote was complete, the representative asked how that compared. I told him he was substantially higher, plus I would need to contract an electrician on my own. Rather than defend what was quoted, the representative immediately started throwing out things that were previously needed to "fix the problem" to get the price down to compete on price. I questions Josh about some of the items that were so quickly tossed by the gorilla and asked if an of those would be something I should consider adding and the answer was that it would not hurt to have those and Lee Company could provide them, but my situation did not require that to fix the problem. I liked the fact that Josh did not try to extract every penny possible from me, but rather respected what I was asking for, while it seemed the opposite after watching these events unfold. The 2-man crew (Ethan and Xavier) that showed up for the bulk of the encapsulation work was stellar. They showed up the morning they said, when they said, and my wife and I met them. They gave us a brief walk-though of their plans for the week's work (a reminder of what Josh outlined when telling us what to expect), and we left them to their business. At the end of the day, when we saw them packing the truck and collecting the day's debris, we would briefly meet with them, and we always got a 3 minute status report, what's next, what to expect tomorrow (maybe some noise when attaching the liners, etc.), and off they went. Every day, same thing. Professional but friendly, and getting it done. Then, the third day, the electrician arrived to take care of that part of the work, and they seamlessly continued the work at hand (NO additional work by me to schedule, arrange, etc.). This is the second time their breadth of capabilities helped - the other was when my water heater sprung a leak and the plumbers needed consult from an electrician to finish the project. At the end of this project, it looks amazing. I still don't want to eat or sleep down there, but I would not be frightened to do so, either. I've probably had about 7-8 projects now that I've used them for, and they have all been ones that deserve kudos. To the person who oversees the staffing and execution of Lee Company in Madison, Alabama, you have an exemplary staff, from call center, to sales, schedulers, and technicians. I don't pass out five-star reviews without reason - I will one star companies that deserve that in hopes they fix the problems and let others know to be cautious. I also don't feel compelled to review every service provide I use for something - if the service is generally as expected (3 star), I probably won;t bother. But I also make sure and try to help anyone who reads reviews, as well as those who are reviewing these from within Lee Company, know when they have a real winning environment. I honestly have not met or talked to anyone on the entire staff that I would hesitate to contract for their specialty. Whatever process you are using to select your representatives, I think you have a winning formula.

As a Plus Lee member, I have had six scheduled visits from the company to my house so far. They…read moreare efficient, upfront about the pricing and do a very good job. The experience that they offer makes me feel like no issue I am experiencing is too big for them to fix or show me how to fix. I am very glad that I called these guys the first day I had a problem (of my own doing).

Came out for emergency service to my HVAC system before I was a regular customer. Then did a great…read morejob providing what was needed

INCREDIBLY DISSAPOINTED! BE WARNED!…read more We scheduled a service call for March 24th, 2026 and were told that the technician would be there in the afternoon and would call on his way. We took off work and waited. Text messages came assuring us they were on their way several times, only to get a voicemail later that they should have scheduled it early in the morning since there were 3 air conditioners and wouldn't make it. I called back, rescheduled for today April 14th. I received a text message this morning letting me know I was on the schedule and that they would be in contact with us when the tech was on his way. By 11:00am I had heard nothing. I contacted them (all done through AI mind you) and they said they heard my concern and someone would be coming out still today. At 3:00pm I contacted them again and they said now, the gentleman that was scheduled to come out here was stuck and couldn't come out until tomorrow...So do you think they were actually going to come out tomorrow? The answer is no. I live in a rural town which they CLAIM to service but its only if you are convenient. Poor planning, poor scheduling, they will drop you for their higher paying jobs. They don't care to lose your service because they can't keep up with it anyways. Take my advice and call someone else. Insincere. Diengenous. Should probably higher some real people. Now certainly wouldn't trust them to do a good job and not rush to something else.

Used them for sweeping my chimney after having a lot of difficulty finding someone. They were…read morequick. Answered any question I had. They cleaned up completely and were very helpful. They found a few issues and referred me to the proper company to get what I needed. Great service all around.

I hired Air Essentials for home air quality improvements in 2019 & 2020. If your looking for HVAC…read moreinstall, HVAC maintenance, or air quality improvements, this company is top notch. Joe and his employees are very knowledgeable and take pride in their work. I've worked in construction for 20 years and I would highly recommend them to all my family and friends. If you're having air quality issues, this should be your first and only stop.. I'm forever grateful for their help in 2019 & 2020. I also want to give a big shout out to Will for going above and beyond.. I give Air Essentials an A+!

This company is the best! They are very professional and do a fantastic, thorough job. I highly…read morerecommend them! We live in Murfreesboro, TN. The technician and I even watched Solar Eclipse 2017 together! Very good and honest company!

My new dryer was not ridding itself of condensation . I called the Duct doctor. Their minimum…read morecharge is 249.00 for a house call. I paid 348.00 for their service. After pulling the dryer out from the wall it was discovered that the vent hose was ripped in the middle and too long that Lowe's had recently installed one month ago. The Lowes installation crew had installed an 8 food dryer hose. A shorter one was needed. The 4' hose was 79.00 from the Duct Doctor, it sells for 25.00 at Lowe's and that was added to the 249.00 minimum charge, so I believed all of this and gave him a 20.00 tip for a total $348.00. I need to include the following, the very kind technician sent his scope up the vent to discover very little lint in the shute and daylight peeking in at the top. He immediately suggested a roof vent to be replaced. He told me that it was going to cost 749.00. He had to schedule it with his roofer. I was shocked. A dryer vent on the roof is only about 25.00 at Lowe's. My house is 6 years old. The vent on the roof is metal and bent the way they are supposed to be. The light was a good signal that it was not clogged. I called my handyman after he left. My handyman came over only to find nothing was wrong with my roof vent. The light peeking through was the signal all was clear. One can imagine how I felt after this bad adventure. (On a side note-this house is 6 years old. We moved in 2 years ago. After we moved in we had the duct doctor over to check the vent and all was great. That was 2025). What would you think of this company's ethics? Another interesting thing is that no sales tax was added to the new hose. ODD