I will never recommend this service. While putting in water softner the water line was cut without…read morecutting the water off. This shot water into my furnace completly destroying it. this company wants to pay for parts. My furnace was in perfect shape with every check up done since since purchase. Furnace is $5600 replacement. Heating company said parts would be over $3400. yesterday while pulling the heat air unit they found the wire harness fried also and several other parts destroyed that they can not replace. I believe they should take responsibility for their error. As of yet we have no settlement. I expect them to pay for the furnace air unit which they destroyed. It would be the only right thing to do.

Very pleased with our experience with Terry and his team...from initial phone call, through visit…read moreto provide estimate and do water test, all the way through scheduling and installation. You can easily tell that the work product and customer satisfaction matters to him and that says a lot about a company. The team was well prepared and meticulous while being efficient during the installation process, including a nice cleanup job. It looked like they were never there other than the new equipment up and running well! I made lots of calls and inquiries trying to find the right fit for our needs, and I'm very pleased with our decision to select Pure Water Pure Air. Highly recommend!

We had small leak in our bathroom ceiling. We called and were able to get someone to see us the…read morenext morning as this wasn't an immediate emergency. Chris was dispatched out to us. He was friendly and knowledgeable. He found the problem and fixed it quickly. We asked questions as he worked and he educated us about what was happening and why (and didn't seem annoyed by our curiosity). He even made restaurant recommendations! We will definitely use this company again for future work.

Would not recommend. They came all the way to my home refused to test a pressure tank but…read moreimmediately asked for payment for trip out. Consumer Beaware

I recently purchased a home and the home inspector recommended addressing a concerning looking main…read moresupply line. I reached out to Randal for a replacement quote with a picture, and at 10pm at night, he promptly provided me a detailed description of the piping, and explained that he had in fact been the one to conduct the work on this piping years in the past (I assume he remembered the job simply from the picture??). The supply line is not a concern, and the fitting in question was actually a runoff drain line that was not under pressure. Randal, then explained that as the new owner, the 10 year parts and labor warranty transfers to me. Thanks for the honest and detailed response at no charge!

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

I had a Polaris gas hot water heater that handled my radiant floor heat and domestic water. The…read moreheater was 18 years old and I started having to replace various parts like the igniter. The heater went out and decided to replace with it and began contacting plumbers in Charlottesville and Lynchburg, several of them never returned my calls or emails. I had done a lot of reading about different options. I contacted Blauch Brothers and spoke to them on the first call. Seth traveled to my farm in Nelson County looked at the job took photos and had me a quote the next day. They had to order the AO Smith Propane 50 gallon heater. They completed the installation yesterday. I am very satisfied the customer service and the estimate. I highly recommend Blauch Brothers.

I had a sewer backup at my townhouse after hours and the other plumbing company failed to show…read moretwice. I called Blauch Brothers on a Saturday morning and they were able to arrange for a plumber to come. Josh was so amazing! He switched things around so that he could come right away since we hadn't been able to flush the toilets since the previous night. He cleared up the backup quickly and was very friendly and professional!

Our water heater was working fine but started to leak. It was in the house when we bought it over…read more11 years ago so we expected it needed to be replaced. I called Blue Mountain to schedule an appointment. The person on the phone clearly explained what to expect. I was told we would be charged a $99 fee to send out a plumber who would tell us what needed to be done and the prices but if I had him do the work, I would not be charged the fee. She asked if everyone was feeling ok in the house and what COVID precautions I would like observed while working in my house. I scheduled an appointment and was told the plumber would call me when he was on the way to my house. On the day of my appointment someone from Blue Mountain called, to say they had a cancellation and asked if I would like to move my appointment up and if so they would send a plumber now. We accepted the earlier appointment and the plumber arrived as scheduled. The plumber asked if we wanted him to wear a mask and stayed distant from us in the house. We were given a price of $1,219.80 to change out the water heater and $81.16 to replace some pipes associated with the water heater. The cost was more than we were expecting but we said we would accept if he could replace the water heater today. The plumber called his office and was able to get the work scheduled for later that day. A couple hours later two young plumbers arrived to replace the water heater. They were very friendly and got right to work. The replacement took about three hours. When finished they cleaned up after themselves and hauled away our old water heater. When the replacement was complete, we paid with a check and were give a written receipt and warranty. The next day we received a call from Blue Mountain asking the office asking if we were satisfied with the work completed. It has been a few days now since the installation was completed without any problems. We are satisfied and would use them again and recommend to others.

Zero stars. Had to sign papers that job was complete before they would begin work. Left with a…read moredamaged valve and bent piping. Replacement plumber was appalled at workmanship. Blue Mountain overcharged by 1300.00. Run as fast as you can from these people!

I have used Michaels exclusively for years and I continue to be impressed. They have come to my…read morehouse in a snow/ice storm; They are prompt, courteous and I highly recommend them!!! Linda Lee Harrisonburg, va

Fraudulent billing. Paid for a contracted job and gave 50% down. They came and tore out the shower…read morein February of 2023! This job still isn't completed! I called in March and was told they needed to reassess the price. He didn't do that until August 2023! I literally had to get an attorney to get a refund on my 50%. Then they charged half of that for a little over two hours of work (I have Cameras) and charged for three people being there and there was only two- one was a helper at $80 hour? And plumber was $90? I can not warn ANYONE ENOUGH do not use them! They pad the invoices. Pay attention folks! I have all the proof!

had 4 jobs to do and he did great work. however he worked 3 hours and I was charged $1500. I knew…read moreprice before he did work and agreed to it because it had to be done. $500 an hour is a little steep. He replaced the flush mechanism in the toilet which took him 15 minutes and it was $285. Again they did great work but at $500 an hour it should be.

I don't write reviews often. Usually, a service has to be exceptionally good or exceptionally bad…read moreto motivate me to take the time. In this case, I experienced both. I contacted Miller Plumbing Solutions through Angi to get a quote for installing an outdoor spigot on my new home. Before reaching out, I had researched typical costs and found most estimates in the $500-$800 range. When Miller Plumbing came out, they told me the job would be straightforward due to easy basement access and the location of the existing plumbing. They even mentioned they could drill through wood instead of concrete to help keep costs down. Despite describing it as an easy job, their quote came in at nearly $1,500. After I explained that was well beyond my budget, they removed some items and lowered the estimate to around $900, but said they couldn't go any lower. I was also told that while a handyman might be cheaper, I wouldn't find a licensed and insured plumber who could do the work for less. I declined the estimate and later mentioned it to a neighbor, who recommended Cory Claytor of Claytor Plumbing. Cory came by, looked at the project, and immediately told me the previous quote was outrageous. He completed the installation in just over an hour, drilled through the concrete rather than the wood to avoid damaging my siding, and charged just under $500. He is fully licensed and insured. Cory and his daughter, who assisted with the job, were professional, friendly, knowledgeable, and fair. The quality of the work was excellent, and the price was exactly what I would expect for a straightforward installation. Based on my experience, I felt that Miller Plumbing Solutions was attempting to charge far more than was reasonable for this project. On the other hand, Claytor Plumbing delivered outstanding service, quality workmanship, and honest pricing. If you're looking for a plumber who treats customers fairly, I highly recommend Cory Claytor and Claytor Plumbing.

Great local business. Highly recommend these guys. They responded to my needs very quickly!read more

I had the owner, Drew (?) Shull work on my old house. He fixed it just fine and didn't charge me…read morean arm and a leg like the other local plumbers are happy to do.