Fantastic service AC broke and they got a technician out to…read moremy house 1 hour after I called, he quickly found the issue and fixed it for a reasonable price. I'm pretty sure the tech's name was Tommy and he was extremely helpful and friendly. He also took the time to explain the issue and what he did to fix it.

Had Valley air come to do summer maintenance [$135.00] everything was working perfectly b4…read moreappointment A couple of days latter we went away when we came back we had a failure to communicate with outdoor unit fault code.I opened unit saw a wire not connected I pulled circuit breaker reconnected wire and it was good and tight [ power off]then I disconnected wire put circuit breaker back in Then I called them and told them there was a wire not connected on outside unit but did not want to connect it in case I was wrong. Ends up they come out again for no charge. A different tech came and told me that wire did need to be connected and when he did all was well. He told me the connection was very loose so he had to recrimp wire to make tight then left saying sorry this happened. As I said b4 when I connected wire it was very tight fitting. I believe 1st tech left wire barely connected so eventually it would come loose as it did Problem is if I did not catch this problem I could of been charged for a communication circuit board which would have been very expensive. The first tech knew that the wire had to be very tight to work properly and did not do so. So an unsuspecting customer could potentially have had to pay an expensive repair charge. Beware

Just had the best service ever from E&E technician Steven…read more We have had issues since we had the house built in 2019. Steven was able to fix all issues with recommendations to improve the HAVC system. We are locked and loaded with this company for the future!!

Old heat pump failed. E & E arrived at 1 PM and gave me estimate to replace heat pump. The next…read moremorning the work crew arrived at 7:30 AM and by 2 PM the job was complete. Super fast service.

Randy Carter and the Team at Blue Ridge were courteous, professional, and helped us in every way…read more Replaced two full HVAC systems that were aging out, felt the quality and value of service was unmatched in our local area. A real review from real customers, thank you Blue Ridge for being there for us.

My friend Mike K was having intermittent electrical problems. We did a Yelp search and found Blue…read moreRidge Services. We liked the reviews and placed a call. They promptly returned call and scheduled an appointment for the next day. They came out and founded the panel had rusted and required replacement. They performed a temporary fix and came back with correct replacement panel. Their work was outstanding and the price was fair. Would use them again and highly recommend them.

Mark was great - highly responsive, knowledgeable, and super quick to diagnose our sink issue…read more Definitely recommend and will be planning to use him again for a variety of other jobs.

Made time during the busy holiday season and charged reasonable prices. Happy customer.read more

I had a Polaris gas hot water heater that handled my radiant floor heat and domestic water. The…read moreheater was 18 years old and I started having to replace various parts like the igniter. The heater went out and decided to replace with it and began contacting plumbers in Charlottesville and Lynchburg, several of them never returned my calls or emails. I had done a lot of reading about different options. I contacted Blauch Brothers and spoke to them on the first call. Seth traveled to my farm in Nelson County looked at the job took photos and had me a quote the next day. They had to order the AO Smith Propane 50 gallon heater. They completed the installation yesterday. I am very satisfied the customer service and the estimate. I highly recommend Blauch Brothers.

We asked for service on a tankless water heating system and replacing a pipe under a bathroom sink…read more The first task was slightly different because the previous owner had set up an excellent but unique system in the house. Some of the pipes had build up from hard water. However, all the repair needed was replacing a part in the tankless system that caused the leaking. The build up was cleaned and looked like it had resolved after we had upgraded our water softener solution. While the individuals who came were kind, the first one took 3 hours and then had to call in a supervisor for the tankless system and piping. It was wasting my time working part-time from home while caring for a newborn full-time. Then, I asked multiple times for an estimate and they skirted around the question. When they looked at the sink pipe, they just put plumber's tape around it. The job wasn't finished when they sent an overpriced invoice. They said it was an error. We asked twice for an itemized invoice which they never sent. Also, we told them not to come back to finish the job if they would charge more. They promised not to charge more, came, and then charged more. Now, the water system is connected to a heated floor system installed by the previous owner of the house. Multiple professionals commented on how well the previous owner installed the system - including Blauch Brothers. Since they touched the system, it does not work. When asked if they could fix it for free since they likely did something, they evaded the question with "we can help you by looking at it" but not saying clearly whether they could do it free or not. It is understandable if they couldn't do it for free, but the lack of clarity was disappointing. We will likely pursue the previous plumbing company as they were dependable, efficient, and reasonably priced. They were just not available at this time, so that is why we tried Blauch Brothers. The biggest advantage this company has is that the people were polite and you could get an appointment quickly.

I interviewed 4 companies and chose Excel for their quality products (I chose Bosch), the time Jim…read moreVance spent with me, answering my many questions and not only explaining my new unit but drawing it out too. The installation hit a couple unforeseeable snags so the project was 3 days, but they made sure that we had heat. I also was able to meet several of their staff and was very impressed by their work ethic, knowledge and kindness. I had to call this week about a rattle I had never heard before. Kyle was here the NEXT morning. He spent several hours under my house and inside. He didn't "see" anything but removed and retightened possible causes. We waited for 2 cycles of the unit and we believe the rattle is gone. If not Kyle assured me that it would be fixed if it reappeared. I am very thankful to Excel Heating and Cooling for excellent service staff and product. PS they also sent me the most delicious airpacked sleeve of fresh cookies in a tote, that was a huge hit at Thanksgiving week in WNY, as a thank you.

Original complaint: My AC would not turn off / running constantly…read more Diagnosis: Bryan w/Excel Heating & Air stated my ac's coil was leaking & currently blowing "poisonous" R22 refrigerant into house. He stuck an instrument inside unit in garage and it began beeping nonstop, which he said indicated the coil leaking. He also stated the motor needed to be replaced even tho it was running non stop. He stated my AC was not worth fixing and needed to be replaced at an approx. cost of $7000. He advised me he put some coolant in ac even tho it was leaking to make me "comfortable overnight" but it would eventually leak out; and said no charge for the added coolant. Lastly, he adjusted the thermometer settings on the wall before leaving & the ac was still running when he left. We agreed I would call him w/a decision the following a.m. He asked me to call him on his cell number listed on business card. Instead, he called me the following a.m. at 10:30 to see if I'd made a decision. That same morning, a 2nd opinion from a different heating & air company first looked at thermostat & stated the ac was turned to off position. He later verified my ac is working fine, but the motor itself was stuck in the "on" position and was why it was running continually and needed to be replaced @ $815. He assured me there is NO LEAK in the coil. They put the same instrument in garage unit (as Bryan had used the previous day) & there was no beeping to indicate a leak. I was dumbfounded. He concluded my entire ac did NOT need to be replaced, only the motor. I called Excel Heating & Air back to report these findings, talked to DAVID. I did not mention Bryan had stated he added coolant until David asked if I would pay for coolant added. I verified Bryan said no charge for the added coolant and did not charge me anything before leaving. (Why did Bryan shut the ac off on thermostat before leaving the previous day if he added coolant?). Moral to story: ALWAYS GET 2ND OPINION. I originally called Excel because of their 100% rave, positive reviews. However I am aware there are companies businesses can hire to input positive reviews online for a fee.

A job to fix a frozen, burst, outside spigot became the start of several significant repairs that…read morecould not be postponed... all the week before and week of Christmas. I had not heard of this company but was impressed by their website, particularly the pricing section, and their responsiveness. Gill, the primary plumber, was thorough, respectful, and transparent. For each of the 3 jobs, he assessed the problem, came up with a solution, and provided me with a proposal and quote for the job. This also included costs of any potential additional work that might be required. He took pictures of the issues for the biggest job in the crawl space and carefully explained the options. There were no surprises. As work went into Christmas week, he had several others join him to get the work done who were equally informative. The resultant work is impeccable and I can relax. Gill examined all visible plumbing to insure there were no other problems. He also provided estimates for several future repairs, one requested by me and one he anticipated would be necessary in the future. I live in a 100+ year old house and these kinds of issues are a little scary because surprises abound! I will definitely use Sunwave for any plumbing needs in the future and would recommend them highly.

This is the second time we have used Sunwave Plumbing at our home. Their office is very organized…read moreand communicates well. The guys that came for the repair were friendly, knowledgeable, and got right down to work. They found an additional problem which was easily rectified at the same visit. The additional item could have become a real issue if left for later and we appreciated their thoroughness. Their pricing was normal for the work performed. We will call them again when necessary.