I had a water heater installed by Carroll & Sons, and while the unit started having issues after…read moreabout a month--and completely failed after two months--the situation was complicated by a major winter storm. Because of the weather, it took longer than usual for the company to reach my home, and I had to go without hot water for a bit. Once they were able to get here, the technician quickly found the problem: a defective wire inside the housing. After that diagnosis, they had a replacement unit at my house the very next day. It was a tough stretch dealing with the storm and the unexpected failure, but Carroll & Sons ultimately made it right and stood behind their work.

TE-RRI-BLE. As a real estate investor with properties in six states, I never had so many issues…read morewith a contractor: 1. Bait and Switch. I got quotes from 7 contractors to install a tankless water heater and move a gas pipeline (to enable furnace relocation). Carrol & Sons was the cheapest. However, while in the midst of the repair, they stated they hadn't included moving the gas line in the contract and wanted an additional $1,800. This, despite physically showing the work that needed to be done 3 times prior starting the work, and confirming the details over the phone. 2. While I was told they were going to complete the job within a week, once I paid the deposit they took a month to complete the job. I almost lost a significant tax credit for the water heater due to their irresponsibility. Moreover, because they didn't completed the job on time, I was unable to conduct other energy efficiency upgrades before the end of the year, losing a significant amount of money in tax credits. 3. Installed the wrong water heater model. I called to confirm the water heater model prior giving the deposit. However, I noticed the mistake immediately after the installation. They installed a model that was about $300 cheaper and lacked one of the features I was specifically looking for. 4. They installed the exhaust/intake pipes in the wrong wall, despite having discussed this three times (including the day of the installation. I wanted the pipes towards the side of the house, so it would be covered by the landscaping. However, they installed it towards the back of the house on top of a basement window (that was meant to be converted into an egress window). After reflecting on this experience, I realized that Carrol & Sons used very generic terms in the contract's scope of work, followed by reassurances over the phone, and surprises/headaches later. Overall, they turned what was meant to be just another repair into a nightmare.

Corrected my issue and now I'm back to business. Thanks Pete. More business to come. Highly…read morerecommend.

I would give zero stars if possible. This appears to be a one man show. The absolute worse…read moreexperience I ever had with a tech. Has an excuse for everything. I would avoid. Unprofessional and over priced. Had to call a real professional fix his mess.

We had an excellent experience with Will at Chilly Willy HVAC. He helped us choose the right…read moremini-split for our space and his recommendation was spot on. He clearly takes pride in his work. Stands by what he installs and makes sure everything is right. Hardworking, reliable, and a pleasure to work with. Highly recommend! Thanks again, Will!

I brought Matt and crew in to address a couple of exterior GFI outlets and to install a generator…read morereceptacle and interlock switch. While doing the work he found some massive problems with our main electrical panel (double-tapped breakers). I'm sure they weren't planning on an all-day job but that's what we ended up with! Bottom line is we now have a MUCH safer power situation. Crew was great and the cost was reasonable. I've recommended Woodson's Electric to friends. Will certainly give them a shout for any future needs!

Woodson electric installed our new generator and was great!…read moreMatt is professional,great on communication and went beyond to fix prior sloppy work. We will be relying on him!

YBS Electrical - Highly Recommend We contacted YBS (Robert)…read morefor electrical work on a new inground pool (trenching, running conduit, wiring pool equipment and lights) and additional outdoor receptacles. He really helped us out with the installation by coordinating with the pool company and landscaper to ensure all parts of the pool project were correct. Robert kept us updated on every step. Also, before the pool project started, a breaker went bad. Robert stopped by same day we called and fixed the problem quickly. Robert did an excellent job with our project. If you need any electrical work, give YBS a call.

Chris and Cody installed a new HVAC system for us. They offered the best price and did an excellent…read morejob. They found a problem with some previously installed electrical wiring, and worked overtime to bring the old installation up to code at no charge. They took time to explain the equipment and their installation decisions and answer all our questions. Although working hard on a super hot day, they laughed and joked and were fun to have around as they worked in the hot attic, climbed ladders, crawled under a deck, and drilled through a basement wall. They cleaned up everything and left the work areas spotless. I highly recommend Frontier for any HVAC challenge. Earle and Virginia.

Chris and Cody from Frontier Heating and Air provided excellent service and exceptional customer…read moreservice. Chris was able to fit me in the very next day which was much appreciated as I diagnosed my dryer problem. They thoroughly cleaned my dryer vent, answered my questions, and couldn't have been nicer. I highly recommend them!

Kennedy's knocked it out of the park for us! They delivered superior service by providing prompt…read moreresponse time, kind communication, honest pricing, quality work and helped us in dire need when our furnace went out in the middle of winter. We are grateful for their time, expertise and effort in getting our problem solved quickly and fairly. We will always look to them to continue to help us. Thank you to your office and crew!

Bouch Contracting completed an addition on my home and it is absolutely perfect. Tom was very…read moreresponsive and kept the project moving. The work that was subcontracted out was also top tier.

We were happy to come upon Tom Bouch Contracting. They took care of some emergency outdoor work for…read moreus to suit a sudden insurance deadline we were up against. We heard about Bouch contracting from family. Mr. Bouch was a hero and did quality creative work with his crew. And for an incredible and good price! We are grateful to everyone who helped us in this springtime endeavor. We appreciate Bouch Contracting. Anna and Kevin