I highly recommend this plumbing service. They came to us in our time of need completed a project…read morethat our original contractor totally messed up and had to really think outside the box for the solution. It was done in a timely matter, neat and clean when he left, and he was very informative, he explained everything that he was doing where the problems were and how he corrected them and also made us aware of any issues that we might want to be aware of in the future. It's definitely a refreshing experience after being handed such a mess from our original Contractor call code Brown when you're in need.

Wow amazing..I just called for a quote but they are booked 2 weeks out so Matt gave me another…read morecompany's information!

Matt is a great communicator. He was able to get my small project scheduled and completed before my…read moretenants move in. I really appreciate his work and highly recommend him! Sends "after" photos too. Thanks, Matt!

Had an issue with the heating in our garage. Called Brad. Super fast response. Had me up and…read morerunning in less than 10 minutes! Will definite;y call again with any other issue in the furture

What a wonderful find! After contacting a larger company 3 times -who had a good reputation - but…read morenever returned my call....I was advised to call "Rooster" aka Sean Drake of Drake Electric! I am so thankful that I did. Chance, the technician, installed 3 outdoor outlets, a light outlet (exterior) and a ventilation fan for us....and the cost was fair! They did such a great job! I high recommend this company for your electrical needs!

Get an estimate and have the work done the same day? Yes! They came out for an estimate and started…read moreand completed the work that day. I'm not saying this always happens, but it did for me. Excellent job, friendly technician, and very reasonable price. Very happy!

Worst service company I ever dealt with. The owner and his daughter came out to perform 4…read moredifferent projects we needed done. They were way late getting there and I had to leave. They told my wife they completed 2 of the projects (neither of which were done correctly), and told her they had to get a different machine and would come back in 2 days. They talked her into paying for the full project in advance - our fault for trusting them. THEY NEVER CAME BACK. NEVER RETURNED OUR MESSAGES. Not good folks in my humble opinion.

I used and recommended this company for decades. All the employees are gone, and the current owner…read moreand his daughter ripped me off for $1000. They refused to show me the Lowe's receipt for the water heater they indicated cost well over $1000, charging me $2350 for a water heater Lowe's said they sold him for $550. Avoid this thief and his daughter. I was willing to pay $200 an hour labor, but they ended up almost 4X that amount. If they will do this to a loyal and long-standing customer, they'll do it to you.

Wanting to have ventilation duct installed over our stove and microwave to outside; the job was…read moreagreed on. We experienced bad customer service. The job was started, then there was little to no communication from the front office and Michael. The job never got done and we never received an explanation as to why. 2 stars because they seemed like nice folks to work with at first.

Terribly hot day, and of course the A/C goes out. Asking around at work and was told to try…read moreHometown comfort. I'm new to the area so I said sure. Michael came out the same day and was more than helpful. Easy to talk to and 100% earnest and transparent with the issues and how much it would cost. Plus now I have somebody to recommend to my friends. This really is easy, do not hesitate to call Hometown Comfort.

UPDATE: Within two minutes of posting this review they attempted to call and text. Turns out this…read moreis what it took to get a response. This time Austin did provide me with a screenshot where a refund was processed. It was dated one day after I had to call the CC company to finalize the dispute (6 days ago). Not sure why they didn't handle this sooner to avoid the CC company getting involved or why they didn't send the screenshot as soon as they had processed the refund. Nonetheless, the experience stays the same but it appears they did eventually process a refund 3 weeks later. We had been recommended Nonstop Commercial Plumbing to have them replace hose bibs on our house. I talked to Austin on the phone to tell him exactly what I wanted done and how I wanted it done and asked for a quote. I never received a quote (even a ballpark idea) until he was on his way to our house 3 days later. At that point I asked for a quote and it was higher than expected but not high enough to start over with someone else. When he got there and I showed him where the two hose bib locations were he acted as if he didn't know there were two and tried to play it off like he was going to give me a deal and only charge me for one. Ironically, I had the text where it was clear I needed two replaced and he had even addressed the pricing accordingly. Anyway, he then talked to my wife about a water filtration system and told us if we wanted to do that he would come back on Friday to install the system and do the hose bibs for "free." We asked specific questions and again I was very clear on my expectations if we were going to do it. We decided to move forward and he took our information to get us on the schedule for Friday (April 10th). However, when he sent us the details over I noticed that the wording was vague and I began asking questions via text with Austin & Josh. Neither of them responded and I noticed my CC had been charged for $2,850. At that point, I told them I needed answers by noon or I would have to dispute with our CC company. When they did answer I had to press them for direct answers and eventually found out they were not planning to install what they had said they would be installing. They were banking on us not knowing anything about water filtration systems and putting in a lesser quality system than what they had sold us. I told them we weren't moving forward and that I expected a refund. Our neighbors had also signed up and let them know they were not going to move forward and needed a refund for the same reasons, they weren't getting what they paid for. At this point, they didn't show up, which is what they had been asked to. However, they never refunded the money and kept telling me they were working on it and giving me excuses. After 3 weeks I let them know I needed the refund processed that day with a screenshot showing it had been done and they never responded. Luckily, our CC company took care of it and refunded our money. I'm not sure at this point if our neighbors have been refunded. We also found out that the person that suggested them ran into an issue of them never showing up to install the water filtration system and has had to cancel on them now as well, not sure if they received their refund. My perception is that these guys are counting on you not understanding what they are doing and they "upsell" and overcharge for the job. I ended up getting another company to do the hose bibs with an extra water shutoff for $300 less than they had quoted me.

UPDATE: After the pro requested full payment, communication deteriorated. I was having flooring…read moreinstalled at 8am in the morning and the toilets were supposed to be removed. He said he would be there around 4pm but did not show up. I had to contact him several times to get updates and he never follow through. He promised that a tech would be there first thing in the morning and if he was 10 minutes late, I would be refunded the whole bill. I had to call the tech the next morning because he did not show up and he stated he knew nothing about it. He showed up 90 minutes late. I was ghosted by the pro after that and they never showed up to replace the toilets and I had to pay a real pro to do that. I have still yet to see the refund. If you read further reviews, there seems to be a pattern. He also tried to sell us a water filtration and pressure system.

Our AC went out and Gary was very responsive and saved me money recognizing the part I needed might…read morebe under warranty. What could of been close to a 2k repair was only few hundred dollars. It's nice to know that there is still honest contractors out there.

Our AC went out and Gary was quick to get us into the schedule. We needed a replacement part and…read morewhile installing that we found another component would need to be replaced. Gary found a creative solution going above and beyond to help us avoid a decision of whether or not we needed to completely replace the unit.